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Crossville Flooring Center

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Fireplaces,

About us

Crossville Flooring Center is the flooring store to trust with all of your flooring needs. We offer in-home consultations for customers that have visited our store, and installation on all of our quality flooring products. Installation is our specialty, and when you go with Crossville Flooring, you can be sure it will be done right. Come on down to visit our store today! Our sales associates will be sure to find exactly what you’re looking for. Maybe you’ll even find a treasure that you never knew existed.

Business highlights

18 years of trusted experience

Services we offer

Flooring installation, Floor sales , Hardwood sales and installation.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
29%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
5.0
professionalism
4.6
responsiveness
4.4
punctuality
4.6
Showing 1-7 of 7 reviews

Denise P.
09/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Kate our sales person was extremely helpful. The service was performed in a very professional and timely manner. In removing our carpet to install the hardwood floor in our living room, we discovered that there was already hardwood under the carpet. They were very gracious in giving us credit for the unopened boxes of hardwood we did not use. We would recommend them and will use them again should we need other flooring.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mathew S.
08/2015
2.0
flooring contractor, masonry
  + 0 more
unknown
Description of Work: My friend that works at Lowes wanted to check the price here, knowing he could get a 10% discount for being an employee. We walked into one of the stores they have in town wearing cut off shorts and tank tops. I am getting ready to redo my floor in the living room, dining room and possibly kitchen. I was prepared to spend between five or six thousand dollars to take care of the first two rooms. We walked into the store and were not acknowledged, even though we were noticed by employees. We spent more than twenty minutes in the store looking at tile, hardwood and laminate while two employees(one with a customer, the other on a computer)completely ignored us. I don't know how their price's are because I was ignored. I really don't care if I could have saved money by using them, I'm not willing to spend my money at a business that was uninterested it.
Rating CategoryRating out of 5
$2,000

Maureen G.
06/2015
5.0
flooring contractor, hardwood floor
  + 0 more
I picked up wood samples from the showroom and tried them in our home. It took 3 weeks to order the material and get in the scheduling queue. We were very happy with the whole process
Description of Work: They provided and installed hardwood flooring in our 22 x29 great room , foyer and hall. They took out the carpet and pad, installed the wood, and put up shoe trim in two days, in and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Douglas G.
06/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent product, and excellent service. Very good company to buy from.
Description of Work: Removed all carpeting. Laid hardwood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Helen D.
05/2014
5.0
fireplaces
  + -1 more
They were fantastic and did a great job. They were in the house all day, everyday and didn't make me feel uncomfortable in any way. They were very professional. I felt that the price was very reasonable. He put a lot of time, thinking and energy when doing my fire place. He did a great job. If I still lived there, I would use them for everything I could.
Description of Work: I used Crossville Flooring Center for flooring services. They also did the fire place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helen D.
09/2013
5.0
flooring contractor, hardwood floor, fireplaces, masonry
  + 2 more
They were excellent! Very good and very trustworthy. I felt like I could leave my home even while they were working.
Description of Work: They put down a wood floor, tile, and masonry work on a fireplace. They also put up doors that I had purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Allen R.
02/2012
2.0
flooring contractor
  + -1 more
I purchased 594 sq feet of 3/4and quot;thick X3 1/4and quot; wide oak hardwood flooring and had it installed. The flooring has a manufacture warranty of 15 years and the intaller had an installation warranty of 1 year. The pricing I received was excellent. The installation was excellent and done in a professional and timely matter.There was one board however that showed up towards the end of 2011 that was very apparent as a factory fault. Close inspection of a tear in this board from catching my house slipper, showed an end that was paper thin and started the tear.After over 2 months of either no returns to my calls and/or numerous excuses. They told me the board went bad due to humidity and they would have to charge for the repair, not honoring the warranty. I checked the humidity and it was fine. This tear was very obviously a factory default.I finally cleaned out from under the tear and glued it down permanently with loctite 454. I then found a combination of filler and stain to patch around the remainder of the tear. I then added 8 coats of eurothan. It is now almost impossible to see where my work is, that I should not have had to have done myself.Watch out, this company will come up with numerous excuses not to honor a warranty.
Description of Work: I purchased 594 sq feet of 3/4"thick X3 1/4" wide oak hardwood flooring and had it installed. The flooring has a manufacture warranty of 15 years and the intaller had an installation warranty of 1 year. The pricing I received was excellent. The installation was excellent and done in a professional and timely matter. There was one board however that showed up towards the end of 2011 that was very apparent as a factory fault. Close inspection of a tear in this board from catching my house slipper, showed an end that was paper thin and started the tear. After over 2 months of either no returns to my calls and/or numerous excuses. They told me the board went bad due to humidity and they would have to charge for the repair, not honoring the warranty. I checked the humidity and it was fine. This tear was very obviously a factory default. I finally cleaned out from under the tear and glued it down permanently with loctite 454. I then found a combination of filler and stain to patch around the remainder of the tear. I then added 8 coats of eurothan. It is now almost impossible to see where my work is, that I should not have had to have done myself. Watch out, this company will come up with numerous excuses not to honor a warranty.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$4,500

    Contact information

    820 Highway 70 E Ste 101, Crossville, TN 38555

    www.crossvilleflooring.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Fireplaces,
    Masonry

    FAQ

    Crossville Flooring Center is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Crossville Flooring Center accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Crossville Flooring Center offers free project estimates.
    No, Crossville Flooring Center does not offer eco-friendly accreditations.
    No, Crossville Flooring Center does not offer a senior discount.
    No, Crossville Flooring Center does not offer emergency services.
    No, Crossville Flooring Center does not offer warranties.
    Crossville Flooring Center offers the following services: Flooring installation, Floor sales , Hardwood sales and installation.

    Contact information

    820 Highway 70 E Ste 101, Crossville, TN 38555

    www.crossvilleflooring.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM