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Landlord's Helper, Inc.

Handyman Services, Decks and Porches, General Remodeling,

About us

Women Business Owner, The idea for this company actually came about when Will and I started doing odd and end jobs for our own landlord. We learned very quickly that he had many needs. We needed to obviously expand our knowledge to save both of us time and money. With Will's ability to complete a diverse number of jobs and my knowledge and experience of both service companies as well as a business degree, we had the tools necessary to offer people quality services they needed at a price they could afford. We are a locally owned, and female operated business! The owner has a lot of experience in maintenance and remodeling and has even done work renovating for handicap accessible rooms as she is handicap herself and understands the needs that have to be met in those types of renovations. In the event you might need something we can't do, we have great relationships with other contractors who will help us help you.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Home safety and access modifications for seniors and families with special needs. Barrier free wheelchair access. Immediate need modifications for unexpected hospital and rehabilitation releases, injuries due to a fall, spinal cord injuries, and age-in-place modifications for those planning to stay in their homes. We install stair lifts, platform lifts, custom roll-in showers (curbless), ramps, grab bars and wider doorways.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.034 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
21%
3
26%
2
3%
1
12%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
4.1
responsiveness
4.3
punctuality
4.3
Showing 26-34 of 34 reviews

Joseph L.
01/2015
3.0
handyman service
  + -1 more
unknown
Description of Work: I hired Landlord's Helper to do several odd jobs around in my house in preparation for listing it for sale. The work they did was acceptable, but it wasn't worth what they charged me. And, they promised to provide me a final invoice detailing the work they completed, but even after two follow-up requests from me, they did not provide it.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Sharon L.
09/2014
3.0
deck cleaning, decks, handyman service, woodworking
  + 2 more
unknown
Description of Work: I modified my original list to be more simple, b/c only 1 technician showed up. I'd taken off work that day, so needed to make the most of it. He worked 7 hours, including 2 trips for supplies, & promised to return to replace a deck board when in the area w/ a trailer (said would be soon). Although initial contact before the job was timely, he has not returned nor contacted since leaving that day.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$249

Tami T.
09/2014
5.0
decks, remodeling, handyman service
  + 1 more
unknown
Description of Work: Misc.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Melinda B.
06/2014
3.0
decks, remodeling, handyman service
  + 1 more
unknown
Description of Work: The last time I used them they replaced rotten window trim in shower, replaced a ceiling light, installed a bathroom wall cabinet, and removed a satellite dish. Work performed was done well, but my oversight was a must to assure it was done the way I wanted/needed. I had used this company several times at different properties and had always been pleased overall with Will's handyman work and cost. But they went downhill fast in their professionalism and the interaction with the office staff was not good. The worst incident was that I was speaking to Claudia on the phone about my upcoming appointment and, with no warning at all, someone else had taken her place on the phone in the middle of our conversation. Very rude. Then they bumped me on the day we scheduled for another job with last-minute notice. I had lost all confidence that Will would be prepared with everything he needed for all the various jobs, which proved true, based on the scattered mannerisms and lack of knowledge of the office staff that I communicated with prior to the job. I did all the work to figure out the best way to approach a job and materials needed--they were not helpful in that way. Their guidance would have had me overspending greatly on materials and they weren't helpful. So overall my assessment is that Will does good work when supervised, but I will no longer use them due to the lack of professionalism and my bad experience with the office staff.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$200

rosemary G.
04/2014
4.0
decks, remodeling, handyman service
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Hana K.
01/2013
1.0
remodeling, handyman service
  + 0 more
Not so well.
Description of Work: Getting this coupon from Angies List was a mistake. It said I had 1 year to use this coupon from the date of purchase. I waited for few things to add up so I would use the services in one trip. Finally when I called to get the service, the person who showed up was making it sound like he was doing me a big favor just by showing up. He actually did nothing much, anything I had ask to do, for e.g tighten hinges, door knobs he said to replace it all! Also he wante dto charge me for a trip charge if he had to come back again (incase if I hadnt use all 3 hours). It was just dissapointing. I will not get coupons for any services, ever. Waste of money. Plus the fine print, they wont work outside, they wont do a paint job etc etc etc. A total waste of my time & money. And lastly, pl dont contact me to say we can make it better. No, you cant.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$65

Brigitte A.
05/2012
1.0
handyman service
  + -1 more
It didn't, company has not responded to my phone messages.
Description of Work: Services were not performed, have been unable to reach the company, my messages were not responded to, have not received call-backs.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Landlord's Helper, Inc.
Member, I am unable to supply any excuse for this. I have not received your messages and I am disappointed in our communication. Please call at your earliest convenience and we will be glad to set up a time to except your coupon and provide your service. 615-491-6218 Sincerely, Claudia Cook

Maureen L.
02/2011
5.0
decks, remodeling, handyman service, hardscaping
  + 2 more
The Landlords Helper was very helpful and took over the management of all of our property needs for about 7 years.
Description of Work: They took care of everything we needed in a timely manner and kept all units both commercial and residential rented, they collected the rent and made deposits . They took care of the all yard work, including, snow removal, appliance repair, laid carpet, tile & lenolium, painted & cleaned inside as well as outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Landlord's Helper, Inc.
I can't thank you enough for the positive report that you submitted to Angie's List You have always been one of encouragement and positive criticism for our company. Thank you for allowing us to help you with all of your properties for so many years. Sincerely, Claudia Cook

Larry H.
02/2011
5.0
decks, remodeling, handyman service, hardscaping, roofing
  + 3 more
I am pleased with my experiences with this company.
Description of Work: The vendor constructed a small retaining wall and deck in the rear of my home. I am pleased with the finished product. They were prompt, professional, and reasonable as to their fees when compared to other quotes I obtained for the project. I have also used the company for small jobs such as a minor roof repair with very good results. I plan to use them for other services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Landlord's Helper, Inc.
Member, I am once again pleased to hear that we completed the job to your satisfaction, and we look forward to continue to service what ever your next project need may be. I wanted to thank you for the referral that you and your wife supplied to the folks in Mt Joliet. I feel confident that given the opportunity we will make those customers as happy with our services.
    • 1
    • 2(current)

Contact information

8422 Village Green Drive, Cross Plains, TN 37049

www.thelandlordshelper.com

Service hours

Sunday:
12:00 PM - 4:00 PM
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Decks and Porches,
General Remodeling,
Interior Painting,
Pavers and Hardscaping,
Exterior Painting,
Finished Carpentry and Woodworking,
Windows,
Roofing,
Gutter Cleaning,
Fencing,
Drywall

FAQ

Landlord's Helper, Inc. is currently rated 4 overall out of 5.

Sunday: 12:00 PM - 4:00 PM

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 6:00 AM - 6:00 PM

Landlord's Helper, Inc. accepts the following forms of payment: Check,PayPal
Yes, Landlord's Helper, Inc. offers free project estimates.
No, Landlord's Helper, Inc. does not offer eco-friendly accreditations.
No, Landlord's Helper, Inc. does not offer a senior discount.
Yes, Landlord's Helper, Inc. offers emergency services.
No, Landlord's Helper, Inc. does not offer warranties.
Landlord's Helper, Inc. offers the following services: Home safety and access modifications for seniors and families with special needs. Barrier free wheelchair access. Immediate need modifications for unexpected hospital and rehabilitation releases, injuries due to a fall, spinal cord injuries, and age-in-place modifications for those planning to stay in their homes. We install stair lifts, platform lifts, custom roll-in showers (curbless), ramps, grab bars and wider doorways.
ask for details

Contact information

8422 Village Green Drive, Cross Plains, TN 37049

www.thelandlordshelper.com

Service hours

Sunday:
12:00 PM - 4:00 PM
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 6:00 PM