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Rick's Home Repair

Kitchen and Bath Remodeling

Reviews

1.82 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%


Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.8
punctuality
1.0
Showing 1-2 of 2 reviews

Himali K.
09/2012
1.0
home remodeling
  + -1 more
We called Rick to get estimates on changing the locks in our house. I had bought a set of Baldwin mortise lock. I asked him if he could help us put them on our doors. He changed the appointment on me twice. Then showed up finally about 45 mins late.He tried the lock and it seemed like he will be able to use it. He said he wants to do some more research on them and so wanted to take the lock with him. He took the locks and has not shown up since then. He is not returning any calls or texts. We went to his registered office address to pick the lock - which turned out to be his house. His wife told us that he is not at home and will return our call. He has not called us back.After research, seems like he has many bad reviews. PLEASE STAY AWAY FROM THIS MAN - HE IS A THEIF....
Description of Work: We called Rick to get estimates on changing the locks in our house

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Gordon P.
05/2012
2.0
home remodeling
  + -1 more
Moving the wall and making a pocket for the fridge to slide into went pretty well. The new peninsula and cabinets showed up and were installed and everything seemed to be moving along well. One problem was that all the new cabinets and doors showed up unsanded and unpainted, but Rick's Home Repair said the existing cabinets all needed to be sanded, so all the new ones would be given same treatment. After that the quality problems began. The painting was done prior to sanding the cabinet doors, the surfaces were all rough, when we complained Rick assured us it would turn out ok. After 10 days of painting, we called a halt and Rick decided his guys would sand everything, prime it and start painting again. All this went on in our kitchen, some in our driveway, then in our glassed in porch. Our home turned into a paint shop. The cabinet doors never did get much better. When the new kitchen countertops showed up, they didn't fit and Rick noted it and promptly got into his truck and drove off. The countertop along the side of the new fridge was so close to the fridge that the fridge door wouldn't open. Rick thought we should leave the fridge pulled out of its new pocket about 6 inches so the door would open, which put it almost back where we started with it, and defeated the purpose of moving the wall. I wound up insisting on the countertop vendor cutting a notch out of the countertop so the fridge would slide into its place and the door would open. But that was not Rick's idea. The undermounted sink we bought with the new countertops didn't quite fit the hole cut in the countertop. Rick seemed to think it was satisfactory, but no one else who has looked at it thinks it is. The counter overhangs the sink on the sides, but not at the top of bottom of the sink. The hole is the wrong size. After a month or so of an unexplained absence from the renovation, Rick called to see if we could pay the balance for the work. We told him no. We have not seen nor heard from him since. This project started in the middle of November, the repainting of the cabinet doors occured in the couple of weeks just before Christmas. No one has been here since about January 10th. We haven't heard from Rick since about the end of January. He did a poor job, and then abandoned us.
Description of Work: The project was a remodel of our 20 year old kitchen. One wall was to be moved so the fridge would slide back flush with the countertops, several new cabinets and a peninsula were to be added. New cabinet doors were replacing the existing cabinet doors. Everything was to be repainted.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$13,000

    Contact information

    10243 Morning Hill Dr, Cordova, TN 38016


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling

    FAQ

    Rick's Home Repair is currently rated 1.8 overall out of 5.
    No, Rick's Home Repair does not offer free project estimates.
    No, Rick's Home Repair does not offer eco-friendly accreditations.
    No, Rick's Home Repair does not offer a senior discount.
    No, Rick's Home Repair does not offer emergency services.
    No, Rick's Home Repair does not offer warranties.

    Contact information

    10243 Morning Hill Dr, Cordova, TN 38016