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VOLUNTEER HEATING & COOLING

Heating and Air Conditioning

About us

We are a locally owned company with emphasis on customer service and quality products. We have been in business since 1999 with strong ties to the community. With a staff of 17 we are a large enough company to offer services such as 24/7 emergency service, maintenance plans, phones answered by a live person and free estimates on new construction installations but small enough to still give our customers personal attention when they need us. We offer financing as well as a large variety of equipment options to meet most replacement and new construction needs.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

We offer a variety of services that include:same day service on calls received before noon( some restrictions apply), Maintenance Plans, Free estimates on system replacements and new construction. Fiance Options available.

Services we don't offer

Duct Cleaning at this time

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-2 of 2 reviews

lisa C.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
the service tech, Tanner, was professional and friendly. came after hours and explained everything he was checking for us. He quickly solved our problem. I would definitely recommend this company to anyone.
Description of Work: central air stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LISA B.
08/2015
1.0
heating & air conditioning/hvac
  + -1 more
TOTALLY UNRELIABLE. Would not even call back. Obviously didn't want the job or couldn't do the job. But didn't even have the honesty to say no. We wasted TWO MONTHS of our time. DO NOT CALL THESE PEOPLE!!!!! DON'T BOTHER GETTING AN ESTIMATE - THEY WON'T GET BACK WITH YOU!!!!!
Description of Work: We asked them to come to our home for an estimate to install in-floor hydronic heating. They came to look at job, did not even come inside the house, and said they would contact us with an estimate within a few days.. We waited one MONTH. Finally we started calling them. Every time we called, we were told the owner, Eddie Gaw II, was not available. Also were told that no one else could help us with the estimate. Over the next month we made two separate appointments to talk with him. Both of the appointments were cancelled by a secretary within an hour of meet time. Flimsy excuses given. Owner never called us.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    47 S WHITNEY AVE, Cookeville, TN 38501

    www.volunteerhvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    VOLUNTEER HEATING & COOLING is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: Closed

    VOLUNTEER HEATING & COOLING accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
    No, VOLUNTEER HEATING & COOLING does not offer free project estimates.
    No, VOLUNTEER HEATING & COOLING does not offer eco-friendly accreditations.
    No, VOLUNTEER HEATING & COOLING does not offer a senior discount.
    Yes, VOLUNTEER HEATING & COOLING offers emergency services.
    No, VOLUNTEER HEATING & COOLING does not offer warranties.
    VOLUNTEER HEATING & COOLING offers the following services: We offer a variety of services that include:same day service on calls received before noon( some restrictions apply), Maintenance Plans, Free estimates on system replacements and new construction. Fiance Options available.
    Duct Cleaning at this time

    Contact information

    47 S WHITNEY AVE, Cookeville, TN 38501

    www.volunteerhvac.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed