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RPM Heating Cooling Plumbing & Electric

Appliance Repair, Heating and Air Conditioning, Drain Cleaning,

About us

Our highly skilled staff includes Master Plumbers, Licensed Electricians, HVAC and HVAC-R Technicians, NATE Certified Technicians, Appliance Repair Technicians, and more.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Heating, cooling, plumbing, electrical, appliance repair, duct cleaning, remodeling, custom tile, flooring, carpentry, cabinetry and countertop installation and much more. RPM is a certified lead-safe firm, we are authorized for lead testing and removal by the EPA (NAT-64510-1)

Services we don't offer

Asbestos removal

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-12 of 12 reviews

Twana S.
10/2016
5.0
appliance repair
  + -1 more
RPM quickly got the washer up and going. This company was concerned about getting to my repair, unlike the only other option I had which told me it would be a week before they could even come look at it! Not acceptable!
Description of Work: Repair to front load washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Twana S.
10/2016
5.0
appliance repair
  + -1 more
Initially, I called Lowe's because that is where I bought my appliance. They set me up with another company took forever to call me back and then they only served my area on certain days so it was going to be a week! Then I got a tip to try RPM. They called me right back and worked in visit that day. My washer was running by the next day! The labor was reasonable which was good because I had to pay for a fairly expensive replacement part.
Description of Work: My front load washer had stopped working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andrew M.
01/2016
1.0
appliance repair
  + -1 more
unknown
Description of Work: Never responded.

Rating CategoryRating out of 5
responsiveness
1.0


Robin C.
07/2014
1.0
electrician, handyman service, plumbing, remodeling, home remodeling, drain cleaning, appliance repair
  + 5 more
unknown
Description of Work: They never returned my request for information. |

Rating CategoryRating out of 5
responsiveness
1.0


Alan B.
01/2014
5.0
appliance repair
  + -1 more
Came out the day after I called about ice maker not working. Told me that a sensor board was needed. While there the rep showed me that the enamel on the ice tray was flaking off. I asked for an estimate to replace both. They charged $80 for the service call and labor time. When they came back with the parts a few days later they did not charge me for a second service call. Parts and labor came to $398 on the second trip.
Description of Work: Replaced ice maker and sensor board.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Garrett L.
12/2013
5.0
appliance repair
  + -1 more
The fridg problem was fixed. Nice tech.
Description of Work: The fridg problem was fixed. Nice tech.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Susan N.
12/2013
5.0
appliance repair
  + -1 more
Fixed a self defrost freezer that was not draining.
Description of Work: I used RPM Heating Cooling Plumbing & Electric

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Karin B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
RPM Heating Cooling Plumbing and Electric were good and they did a good job. They were responsive, punctual and professional.
Description of Work: We used RPM Heating Cooling Plumbing & Electric to fix our air conditioning a few years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jill S.
05/2013
5.0
heating & air conditioning/hvac, appliance repair
  + 0 more
I explained above,
Description of Work: I had HVAC cleaned and serviced. This company is the best. I've used them more than once and I could not be happier!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Seanna R.
03/2013
5.0
appliance repair, electrician, handyman service, heating & air conditioning/hvac, plumbing, drain cleaning, pressure washing, remodeling, home remodeling
  + 7 more
See above, went great
Description of Work: They did a bathroom renovation after a water leak. Great to work with, fair pricing, responsive to what I wanted. We use them for all sorts of stuff now--they just installed two new toilets in my other two bathrooms, plus lights, a new vanity top, a/c servicing, and they repaired a bad electrical outlet. Go-to guys--we are moving and I will miss them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Kathy K.
06/2012
5.0
appliance repair
  + -1 more
Issues with my refrigerator making a loud noise and defrosting. I did not know about RPM at that time and called Mr. Appliance. He made wrong diagnosis and ordered a $236. part, saying it would be in about 7-10 days. Mean while here I am with a fridge that is not working and all of my food is next door at neighbors house. This being unacceptable, I looked online and called Ronald at RPM. Upon explaining to him what had happened, he sent Anthony and his young assistant to my home, found the problem, that had nothing to do with the expensive part that I was told was needed. They fixed and because of my bad experience with other company did not charge me. This is truly a great company with polite professional people that really care about helping you. I found that they also do other numerous things. I will use this company and recommend them to everyone.
Description of Work: Found freezer problem, causing noise and was defrosting and fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHAN A.
05/2012
5.0
small appliance repair
  + -1 more
Very pleased. This company is polite and punctual. I was pleased with my experience.
Description of Work: Inspected non-functioning room dehumidifier and cleaned the condensing coil.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    8328 Robert Matthews Hwy, Cookeville, TN 38506

    www.rpmtotalservice.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Heating and Air Conditioning,
    Drain Cleaning,
    Kitchen and Bath Remodeling,
    General Remodeling,
    Plumbing,
    Handyman Services,
    Electrical,
    Pressure Washing,
    Appliance Repair - Small,
    Landscaping - Lighting,
    Remodeling - Modular & Mobile Home

    FAQ

    RPM Heating Cooling Plumbing & Electric is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 AM

    RPM Heating Cooling Plumbing & Electric accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, RPM Heating Cooling Plumbing & Electric does not offer free project estimates.
    No, RPM Heating Cooling Plumbing & Electric does not offer eco-friendly accreditations.
    No, RPM Heating Cooling Plumbing & Electric does not offer a senior discount.
    Yes, RPM Heating Cooling Plumbing & Electric offers emergency services.
    Yes, RPM Heating Cooling Plumbing & Electric offers warranties.
    RPM Heating Cooling Plumbing & Electric offers the following services: Heating, cooling, plumbing, electrical, appliance repair, duct cleaning, remodeling, custom tile, flooring, carpentry, cabinetry and countertop installation and much more. RPM is a certified lead-safe firm, we are authorized for lead testing and removal by the EPA (NAT-64510-1)
    Asbestos removal

    Contact information

    8328 Robert Matthews Hwy, Cookeville, TN 38506

    www.rpmtotalservice.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 AM