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Putnam Plumbing

Plumbing, Drain Cleaning

About us

Putnam Plumbing is a full service plumbing company serving Putnam County. We are family owned and operated, not a franchise company. Most repairs can be quoted over the phone.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

water leaks, water filtration, remodel, commercial repairs, sewer and drain service, , repipes, toilets, showers, sinks, water heaters, tankless heaters

Services we don't offer

Septic Pumping

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.620 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.7
Showing 1-20 of 20 reviews

Jason L.
04/2023
1.0
plumbing
  + -1 more
Showed up late, charged us for doing nothing and would not tell us they did not do what we needed done until they showed up and charged us knowing they wouldn't do the job. Very very irritated and feel like they took advantage of us... I feel that they took advantage of my wife... They new they could not do the job when we spoke to them on the phonen but insisted they come out anyway to collect a fee... Would not recommend. Deeply saddened that companies like this can take advantage of people. Jason Lewis Sparta, TN
Description of Work: Pool pump hard piped and shower faucet leak fixed... would not do piping and wanted almost $300 and the service fee to fix faucet... and much more to get outside spicket put in... I get the scam... Show up collect service fee and price job too high so they do nothing... and get paid. Very angry and upset.

Rating CategoryRating out of 5
value
1.0
punctuality
1.0

$700

Kelly M.
10/2017
5.0
plumbing
  + -1 more
Garry was punctual, had great communication, offered honest service with very fair prices, and totally solve the problem! I was expecting to pay hundreds of dollars and spend most of my day dealing with the problem, but he fixed the issue with 100% satisfaction for a fantastic price in minimal time.
Description of Work: Garry came out to fix a shower problem, and he was able to diagnose and fix the problem in 20 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Cindy B.
10/2017
5.0
plumbing
  + -1 more
He arrived when he said he would. He not only fixed the leak, but replaced the wood flooring. We would gladly use his company again!!!!
Description of Work: Our toilet had been leaking for some time and we did not know it. It had rotted the floor also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Anita O.
10/2017
5.0
plumbing, drain cleaning
  + 0 more
Very professional, no problem with anything that has been done. Reasonable prices, reliable, prompt and all around good people. Would recommend Putnam Plumbing to everyone needing a plumber.
Description of Work: New re piping and new faucets also new water heater. The worst was clogged drain outside just before the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry L.
10/2017
5.0
plumbing, drain cleaning
  + 0 more
Garry and his team have always been professional. They are polite and explain options to you, so you can make the best decision on services. Garry and his team responded quickly to my two emergency calls and they kept in touch with me on arrival times and process of the repairs. I highly recommend Putnam Plumbing for any of your plumbing needs!
Description of Work: Putnam Plumbing has replaced my water heater, repaired two broken water lines, relocated two excursions at my home and I have used them many times when I worked for a local construction company. I have also called on Putnam Plumbing to help my mother-in-law in her times of plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty S.
10/2017
5.0
plumbing
  + -1 more
They are very conscientious, timely and upfront about any costs and potential issues they may encounter while completing the work. They are professional and prompt to returns calls.
Description of Work: Putnam Plumbing has done several commercial and residential jobs for me. These have included replacing a water line, fixing a plumbing line in a shower, redoing water lines beneath a home and several smaller jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Putnam Plumbing
Thank you. We are very glad you were pleased with our service.

Wanda L.
07/2017
5.0
plumbing
  + -1 more
Gary is always top notch in his work. At the moment the job isn't complete (waiting on parts) but the work that is done is excellent. I've done business with him several times and he is always on time, knows what he is doing and makes sure I understand what he is doing.
Description of Work: Rebuilding bathroom from water leak that had been leaking for a while.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis D.
05/2017
5.0
plumbing
  + -1 more
They did a great job, was very professional, and comunicated quickly!
Description of Work: Garry and his team repaired outdoor plumbing and installed a wash sink in out basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Marie T.
12/2016
5.0
plumbing
  + -1 more
Takes about an hour - all went well
Description of Work: Annual maintenance performed on tankless hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jennifer R.
10/2016
5.0
plumbing
  + -1 more
Plumber showed early. Was very professional and did a great job! I have used this plumber before for leaky pipes in my basement and again it was the same kind of service. I will continue to use him and have referred him to other people.
Description of Work: Flushed my tankless water heater. Replaced an old toilet with a new one. Replaced two bathroom faucets with new ones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michael H.
10/2016
5.0
plumbing
  + -1 more
work done quickly and professionally. It fixed the problem. Before he left, Gary asked if there was anything else he could take care of while he was at my house. There wasn't, but we discussed several possible plumbing improvements for my home in the future. Since I moved to this area 6 years ago, I have used Gary for numerous plumbing jobs, both due to immediate need or just preventive maintenance. All jobs have been done professionally without the need of any callbacks. He always tells you up front exactly what the cost will be, and of any potential problems he may encounter during the job. When I also needed an electrician after moving to the area, he recommended a person who also provided the same quick and excellent service for me, as he did.
Description of Work: Replaced leaking shower valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Gerard R.
10/2016
5.0
plumbing
  + -1 more
The workers were very professional, friendly and knowledgeable. The work was completed in a reasonable amount of time.
Description of Work: Reset a toilet bowl and made repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Thomas L.
08/2016
5.0
plumbing
  + -1 more
I called them and they were very friendly on the phone. I told them what I need to have done and scheduled my appointment. The Technician's showed up on time. They were uniformed, clean cut and very friendly when they arrived. I showed them what I needed to have done and they knocked it out in a jiffy. I told them about some hot water heater concerns I had while they were there and they were able to give me accurate advice to adjust a thermostat on the unit and it didn't cost me any extra. The price for the work was more than fair and I will definitely use Putnam Plumbing again.
Description of Work: Repaired my hose bib faucets on the exterior of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Patty S.
08/2016
5.0
plumbing
  + -1 more
Service was done as quoted in a timely fashion.
Description of Work: We have used Putnam Plumbing to redo plumbing underneath our home, cut an access door and fix a shower leak, redo a shower and fix a general water leak. They are punctual and do what they promise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nate M.
08/2016
5.0
plumbing
  + -1 more
Gary has been our plumber for several years. We have to pump water about a mile uphill. We had several issues until Gary addressed them and no problems since.
Description of Work: fix waterline

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

William B.
08/2016
5.0
plumbing
  + -1 more
great-really cool to watch highly trained craftsmen do their jobs.
Description of Work: a new water line was put in from the meter into the house. a new spigot was also put in along with a new shut off valve. both garry and ben did a great job. always on time-very professional in all aspects of the job. I would highly recommend this company to anyone-and if I ever need a plumber again it will be with Putnam plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth W.
04/2016
5.0
plumbing
  + -1 more
I am very pleased with the service. Completed the job ahead of schedule.
Description of Work: Natural gas grill hook-up and inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Shelly S.
06/2014
5.0
plumbing
  + -1 more
Garry has been our go-to guy since we moved here a couple of years ago- He responds via text immediately and is always here as soon as he can get here. We have used Putnam Plumbing for several things, and his pricing is very fair. The best thing about Garry is his level of integrity. Some plumbing companies see opportunity to charge in every room. Garry is the first one to tell you that something doesn't need to be fixed, a true man of his word. He does great work, and doesn't over charge in what can be a desperate situation. I would highly recommend Garry The Plumber and his awesome team.
Description of Work: Flushed hot water heater and installed line for icemaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TN O.
06/2014
5.0
plumbing
  + -1 more
Garry had to lay, horizontally, in sewage water and separate the pipe. He had to cut it, resulting in splashing sewage around a bit (on us) and then he had to dig sewage and dirt from under the pipe with hand tools, while laying in sewage, and having sewage splash around. This was a dirty and gross job. But Garry had a great attitude. We were able to laugh our way through it. He used Fernco reduction couplers, some PVC, and some muscle to make the junction the correct way. The Fernco couplers are considered a permanent install and until I can address the 50 year-old plumbing as a whole, this was the best outcome I could have hoped for. Additionally, I would not lay in someone else's sewage for a penny less than $150. I feel that Garry went out of his way to help me out. He could have made more money on a different job, but he chose to stay with it until it was complete. He completed it the right way. He did not over-charge me. A homeowner cannot ask for a better experience from a plumber. Thumbs Up! Recommend.
Description of Work: Garry came out and reconnected a (previously installed long ago, by a different person) PVC-cast iron junction. The junction had separated and was leaking sewage under my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Susan N.
11/2011
1.0
plumbing
  + -1 more
Awful experience.
Description of Work: Hired to install plumbing in basement and hook up plumbing for house that I had moved. The finished product looked like several PVC jungle gyms about 5 1/2 feet off the floor. Joints not glued, drains going uphill, and just a general mess. When I complained the owner was rude, told me I had a lousy house (it is brand new) and belittled me. He never came back and never billed me because he knew the work was unacceptable, I had 2 other licensed plumbers look at it and they saw it and said "holy sh__!" Had another plumber come in and redo everything and his cost was half of the original cost given by Putnam Plumbing and he did a wonderful job.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Putnam Plumbing
The work was never completed. The ductwork was installed before the plumbing, which held the drains approximately 24" down to start with. Ductwork should have been square and not round duct which would allow for height. I can safely speculate round duct was used due to being cheaper to install. My crew called and told me the piping was low, but I never got to see with my own eyes. I explained to the homeowner it would be low. Her comment was "I need this done as cheap as possible ". As to whether or not the people who finished project were liscenced plumbers, house was not constructed where any code authority is in place. Anyone with a pickup truck and a hammer can do plumbing there. Hiring people like that should be much cheaper than legitimate businesses who pay insurance and taxes. I received a call three days after I called her to discuss problems with the job. Homeowner fired me,and relieved me of job. I did not attempt to bill because it is not worth suing someone over approximately 500 dollars. As to being rude with her, I used no profanity with her and was hung up on before any resolution was made. It is always difficult to deal with a homeowner trying to general contract a project with no experience. Budgetary issues and scheduling can get the best of a person trying to balance a large project and work full time. Those issues can lead to improper communications with subcontractors. I am sorry this project did not work out mutually for both of us. In the big scheme of things it is better to not get paid on a job than to have a large dispute with someone. I hope the homeowner the best of luck in the future with her home and that she has found a plumbing contractor to meet her needs for the years to come.

    Contact information

    3412 Burgess Falls Rd, Cookeville, TN 38506

    http://www.putnamplumbing.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    0000003456
    Trade License Authority
    TN State Lisc Board
    Trade License Expiration
    06/30/2016

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning

    FAQ

    Putnam Plumbing is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Putnam Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Putnam Plumbing does not offer free project estimates.
    Yes, Putnam Plumbing offers eco-friendly accreditations.
    Yes, Putnam Plumbing offers a 10% senior discount.
    Yes, Putnam Plumbing offers emergency services.
    Yes, Putnam Plumbing offers warranties.
    Putnam Plumbing offers the following services: water leaks, water filtration, remodel, commercial repairs, sewer and drain service, , repipes, toilets, showers, sinks, water heaters, tankless heaters
    Septic Pumping

    Contact information

    3412 Burgess Falls Rd, Cookeville, TN 38506

    http://www.putnamplumbing.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM