Full service Basement Waterproofing, Foundation Repair and Mold remediation service company with 5 full time employees. Family owned and operated with over 28 years industry experience. Member of Chamber of Commerce. Lifetime Warranties and Free estimates.
Lead paint certified, Successfully completed the IAQA Certification course and became a Certified Mold Remediatior (CMR) in 2002 Have successfully worked in both commercial and residential fields working with Real Estate professionals, Home Inspectors and construction companies as well as home builders and re modelers. Our goal is to provide nothing short of excellence and to exceed our customers expectations.
Additional DBAs - Atlantis of Tennessee LLC, Atlantis of Tennessee.
Additional Service Area: Polk, Rhea, Sequatchie, Walker, Whitfield, Cookeville, & Nashville Counties.
Description of Work: They removed mold from my crawl space, encapsulated it with plastic, installed two sump pumps, and two dehumidifiers. During the week they actually did the work, they were punctual, responsiveness was good for awhile, professionalism was good. For awhile after the work was done, my phone calls were answered and questions were answered. A year or so after the original work was done (and by the way they had given me a lifetime warranty on their work) there was no follow-up although they had agreed to come back once a year to be sure all was well. After the first annual visit, my phone calls went unanswered so I finally gave up and called another company. They said that Atlantis did not do the correct work to fix the problems in my crawl space, and that this wasn't the first time they had to follow up on work done by Atlantis. I hate to give anyone an F but I think Atlantis deserves it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$12,500
jennifer S.
07/2014
5.0
basement waterproofing
 + -1 more
Should up when they said they would. Completed on time. Everything was good.
Description of Work: Installed sump pump and trenching
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Brenda S.
05/2014
5.0
basement waterproofing
 + -1 more
Prior to any of the work being performed, Atlantis brought their commercial-grade fans and dehumidifiers to my home and dried out my crawl space. I got several bids from other waterproofing companies and Atlantis was the only company who offered to do this! I felt this company did not try to oversell me on things I did not need. Dwayne Spencer, owner of the company, addressed all of my concerns and explained the guarantee and lifetime warranty associated with the work. Once my crawl space was dry, the crew started the work. They were on time and very tidy. The foreman kept me updated on the progress of the work and answered my multiple questions. They did the job in a timely manner, but never seemed rushed. I am very happy with the work performed by Atlantis Waterproofing. I have not had any water or humidity issues in my crawl space since the job was completed.
Description of Work: Dug internal trench around perimeter of crawl space along with another trench in the middle of the crawl space and filled with flexible perforated piping and gravel. Installed 2 submersible sump pumps along with discharge piping to the outside. Installed 2 dehumidifiers along with discharge piping to the sump pumps. Installed vapor barrier in the crawl space and trimmed the existing insulation on the walls to aid in future termite inspections. Treated surface mold. Hauled debris away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,745
Response from Atlantis Waterproofing & Mold Control
This was a great customer from start to finish. Lots of questions but very fair.Payment for services rendered was timely, and complete. I would recommend (removed member name) to any contractor that has the ability to follow thru. Atlantis is about solving problems, not just making a sale. This project was very large and complex,requiring a great deal of expertise and attention to detail. We understands that our customers expect nothing short of excellence, Thank you (removed member name) for the review, and it is our wish from Atlantis, that you continue to enjoy your new house for many years to come. Dwayne Spencer Gen Mgr, And Techs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Foundation Repair,
Lead Testing & Removal,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
Atlantis Waterproofing & Mold Control is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
Atlantis Waterproofing & Mold Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Atlantis Waterproofing & Mold Control does not offer free project estimates.
Yes, Atlantis Waterproofing & Mold Control offers eco-friendly accreditations.
No, Atlantis Waterproofing & Mold Control does not offer a senior discount.
No, Atlantis Waterproofing & Mold Control does not offer emergency services.
No, Atlantis Waterproofing & Mold Control does not offer warranties.
Atlantis Waterproofing & Mold Control offers the following services: Waterproofing, Repair - Foundation & Crawl Space. Mold Removal, & Yard Drainage.