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Air Experts LLC

Heating and Air Conditioning, Appliance Sales and Installation, Air Duct Cleaning

About us

Family owned. Additional phones - (931) 456-0818, (800) 253-2624, (931) 325-4217. Additional DBAs - Air Experts, Upper Cumberland Heating and Cooling, Upper Cumberland Air Experts LLC. Additional service areas - Crawford, Doyle, Elmwood, Gainesboro, Gordonsville, Granville, Hickman, Hilham, Lancaster, Livingston, Monroe, Monterey, Pleasant Hill, Quebeck, Rickman, Silver Point, Sparta, Walling, Whitleyville & Wilder.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Installation, sales and repair of heating & air conditioning.

Amenities

Emergency Services
Yes

Reviews

4.818 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
17%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-18 of 18 reviews

randy M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They do a really good job. We have a contract with them now. We get a tune up every six months.
Description of Work: Heating and Air Conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Barbara O.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: gave a winter checkup to heater and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Christophger L.
02/2015
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced evaporator Coil on a 2yr 2mo 2wk old heat pump. Techs are good, office management do not have good customer skills. I was told I would get a call the on 1/13/15 about cost and when the repairs would be scheduled. This never happened. No one had called by the 19th, I called them. I had to insist on talking to the person in charge of our service order at this time. Once I got to talk to this person I had problems having him give me a quote on the cost. All parts were on warranty. During a period of 2 weeks we had to run our heat pump on emergency power.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$475

James R.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Redid the 3 zones and control for the hvac system.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Wiliam K.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Awesome work.
Description of Work: Repaired furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Phil N.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
They DO NOT work out of the Putnam County area........
Description of Work: Just an update, they do not work anywhere else BUT Putnam County, even tho it says they do on Angie's List........

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0


Elmer (Del) D.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent, we were very pleased with their knowledge, expertise, and we were just very pleased with them We always get the same people that come out, and they explain things thoroughly and they're efficient.
Description of Work: They come out twice a year for check-ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David O.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They actually put in our AC unit originally. They've never tried to charge me for any of the extra stuff they do like I've heard some other firms do. Anytime there's been a problem they don't try to get more money out of me...they use the warranty parts and labor. I have a lot of confidence in them.
Description of Work: They come out twice a year to service check our AC unit and provide repair service as needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Leslie C.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very knowledgeable and I would recommend them to anybody. They're the best in Cookeville. If anyone needs any help, just call Jason. Darrel better not retire too quick, because nobody in Cookeville can do his job! He's so good at explaining everything he's doing.
Description of Work: They did some heating and cooling work for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Peter D.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
The tech was very professional and polite, explaining as he went along what was wrong with the system and then explaining how what he was going to do to the thermostats would make the system run correctly and efficiently.
Description of Work: Heat pump was not acting right with auxiliary heaters. Service tech showed up and was able to locate the problem quickly which was incompatibility between the unit and some new programmable thermostats I had recently installed. Tech was able to find a way to make the units work as well as cleaning the evaporator coil in our upstairs system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mary D.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were just excellent.
Description of Work: We used them for maintenance. They come out twice a year. We have them do our installation of heating and cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Carolyne H.
03/2012
4.0
appliance sales, heating & air conditioning/hvac
  + 0 more
They were on time, they did their work, didn't leave a mess, were always available by phone, for follow ups, too, and were always punctual. I give them high ratings and would continue to use them in the future.
Description of Work: They came over a year ago. We bought a new air conditioning unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

linda B.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was able to contact a very helpful person with this company during off hours who was accountable. the scheduler called me was accountable. The technician was punctual and accountable, through, and very helpful. Every one did a great job. The cost was affordable.
Description of Work: The technician planned to only tune up my AC but it became apparent that the heating system had serious problems also. He then took a thorough look over of both systems at that time for the price of one. He took the time to show me every thing he saw and educated me about safety risks and possible options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Sandra D.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
The technician was late because he had an unexpected repair at the previous home.
Description of Work: Summer check up on A/C. We signed up for a two year contract and some valves were replaced that were leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

michael K.
05/2011
4.0
heating & air conditioning/hvac
  + -1 more
They were able to come the day I wanted even though there was not a lot of notice. The technician was professional and courteous. I have no complaints.
Description of Work: The technician checked the coolant level and replaced the outside fan motor. Since the motor was still in warranty from the manufacturer, Air Experts installed a motor and agreed to get a replacement from Rheem. That saved me some hassle.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Craig U.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
Service was performed as expected, even gave recommendations for future service. Friendly and professional.
Description of Work: Inspected and cleaned house HVAC system. Signed up for maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Patricia M.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are fantastic. They don't try to cheat you out of you money. They are professional.
Description of Work: They maintain my AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JERRY S.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
Highly satisfactory in terms of knowledge and workmanship
Description of Work: Removed old gas forced air furnace/air conditioning unit and ductwork, and installed heat pump and complete duct system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,147

    Contact information

    1631 E Spring St, Cookeville, TN 38506

    www.maytaghvac.com/v/dealers/?zip-code=38506

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Appliance Sales and Installation,
    Air Duct Cleaning

    FAQ

    Air Experts LLC is currently rated 4.8 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    No, Air Experts LLC does not offer free project estimates.
    No, Air Experts LLC does not offer eco-friendly accreditations.
    No, Air Experts LLC does not offer a senior discount.
    Yes, Air Experts LLC offers emergency services.
    No, Air Experts LLC does not offer warranties.
    Air Experts LLC offers the following services: Installation, sales and repair of heating & air conditioning.

    Contact information

    1631 E Spring St, Cookeville, TN 38506

    www.maytaghvac.com/v/dealers/?zip-code=38506

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM