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Hometown Comfort

Heating and Air Conditioning, Natural Gas Lines, Gas Logs,

About us

Open Mon - Fri, Sat. Appointment only, Closed Sunday, methods of payment; Cash, personal check, credit cards and we offer financing. We are affiliated with the BBB. Additional DBA - Hometown Comfort TN, Michael Self. Additional Web address - www.hvacwilliamsoncounty.com.

Business highlights

17 years of trusted experience

Services we offer

Troubleshooting and repair of heating and ac equipment, sales and installs of heating and ac equipment, geothermal, electrical & plumbing.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-15 of 15 reviews

Mark R.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service, came out that day. Do not hesitate to call them. Veteran owned, straight up hard working and very knowledgeable. 100% would recommend
Description of Work: My air conditioner quit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jessica P.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Michael and his team are really responsive and affordable.
Description of Work: HVAC repair and duct work repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$317

Kris H.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
We could not be more pleased with the professionalism, honesty, and responsiveness of Michael and his team at Hometown Comfort. They discovered an issue during our servicing that most HVAC companies would claim an entirely new system would be needed. Hometown Comfort is in the business of honesty and providing real solutions in the best interest of the homeowner's wallet, safety, and comfort. We will absolutely call on Hometown Comfort for all future HVAC needs and servicing.
Description of Work: AC servicing and replacement of heat exchanger.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Lorri L.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: On our old unit before we got the new one, Hometown Heating and Air put some Freon in it and gas it up for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lorri L.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were really good.
Description of Work: We have used a local guy in our area. He came and put in a whole new unit for us downstairs and it was Hometown Heating and Air. They also upgraded the size of our vents so we get more air flow.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim B.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were here June of 2016.
Description of Work: We used Hometown Comfort for our heating and air conditioning service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark M.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt and professional. Services two units, only added to one upstairs unit. Would highly recommend and I'll start using them on an annual basis
Description of Work: AC/Heat Maintenance (2 units)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Jim B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very professional, honest and friendly. Hometown Comfort charged about $200 less than what one of the areas larger vendors had proposed for the same, item-for-item, work. This was a savings of more than 20%. The other vendor had also proposed additional services for about $1600 more. Hometown conducted an inspection and concluded that there was no need for this additional work. At the completion of Hometown's services, the heating system is working fine. I highly recommend that those needing HVAC repair services contact Hometown Comfort when soliciting competing proposals.
Description of Work: Replaced heater blower motor and a damaged cold air return duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Jim B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job. I've used them twice now. They were here about three or four weeks ago. It was about $323.
Description of Work: They repaired the heating and air conditioning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$323

Jim B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Diagnosed the problem quickly, did temporary repair got working ordered replacement part and returned with part. All working fine. Quick reliable efficient service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Came on time. Checked temps inside after service. Satisfied.
Description of Work: Seasonal service on unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Robert R.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Hometown Comfort was prompt, courteous, and most of all knowledgable. Explained all work he was doing and even found a mistake the builder made in the HVAC drainage system that is now being repaired through warrenty.(Home inspector did not catch mistake) Very happy with Mr Self and Hometown Comfort and I am now a client.
Description of Work: Serviced Heating Unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Robert E.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced my HVAC unit with an energy efficient model. Great to work with and competitively priced. Had other quotes from larger companies but I like Hometown Comfort because they are small enough to value their customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Megan H.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced central a/c and heat. Moved duct work to accommodate a sunroom we had built. Did a great job overall, very fair price and did exactly what he promised, when he promised. Neat, punctual, good work in every regard. Would definitely recommend and would use again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hometown Comfort
Thank you for using Hometown Comfort. It was a pleasure to work with you. I look foward to working with you in the future!!

Chris R.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I would highly recommend Mr. Self for any HVAC jobs you might have. He was very friendly and explained the services that he was performing. He was knowledgeable and I was very satisfied with the cleaning and diagnostic that he performed. His pricing was very reasonable and he did not pressure me to replace my AC unit, as several other providers have done. If you need any work done on your HVAC unit, I wouldn't hesitate to contact Hometown Comfort at 615-948-2667 or HometownComfortTN@gmail.com
Description of Work: Mr. Self cleaned the coils and performed a diagnostic on my HVAC units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hometown Comfort
Thank you for using Hometown Comfort. It was a pleasure to work with you. I look foward to working with you in the future!!

    Contact information

    2509 Cayer Ln Suite C, Columbia, TN 38401


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Natural Gas Lines,
    Gas Logs,
    Water Heaters,
    Electrical

    FAQ

    Hometown Comfort is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Hometown Comfort accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Hometown Comfort offers free project estimates.
    No, Hometown Comfort does not offer eco-friendly accreditations.
    No, Hometown Comfort does not offer a senior discount.
    No, Hometown Comfort does not offer emergency services.
    No, Hometown Comfort does not offer warranties.
    Hometown Comfort offers the following services: Troubleshooting and repair of heating and ac equipment, sales and installs of heating and ac equipment, geothermal, electrical & plumbing.

    Contact information

    2509 Cayer Ln Suite C, Columbia, TN 38401


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM