H & H Termite And Pest Control

Description of Work: I used this provider for years because it was part of my annual termite protection with my home. I finally had to stop using them because I could never get them to make an appointment. I would have to keep calling and they would say Gary would call me back. Gary rarely returned calls, etc. Finally, when he did call, I was able to make an appointmen, then he showed up 30 mintues earlier than the appointment time and I was not there. I made it clear to him when making the appointment that when I would be home until the appointment time and I was there ten minutes before appoint and found note that he had beeb there and the time he was there. Very frustrating and now I have to look for someone else to service my home. When I saw that they they were on your list, I wanted to let you know my experience. I did see on web research, these same type complaints about them so others have experienced this with them.

Description of Work: We use H&H every (3) months for our pest control. Brian is very professional and takes his time to go through the inside and outside of the house. We've been using them (4) times /yr for the last (5) years and I think he has only been late one time.Very clean and professional, I don't hesitate to let him in my house.