Description of Work: I had a problem with my upstairs unit which Davis was able to fix. It was a problem that the builder of the house had created. The house was built in 2007. Davis figured it out and the problem was fixed. The downstairs unit was a totally different matter. Davis got off on the wrong foot by thinking the unit was undersized for the house and my ducting was not adequate. It all revolved around the temperature coming out of the floor registers. This is a gas heater/AC unit and it was putting out approx. 88 degrees. The manufacturing rep (unit was under warranty) visited my house along with Davis and they could not remedy the problem. Davis suggested I add a larger return which would have been around $1000. I declined. I remember asking them numerous times " don't you guys want to look at the burners." The response was "you can hear them running." Which you could hear the distinctive sound of the burners running. Davis left and sent me a bill for $540 which was $140 for the upstairs repair and $400 for the downstairs consultation. I called the manufacturer again and the rep was sent out without Davis. He came out, rechecked everything again with no solution. Upon leaving he said "let me send you some larger burner jets which will increase the BTU output." After receiving the jets, my buddy and I removed the burners from the unit and noticed immediately that the jets were clogged with spider webs. After replacing them with "clean" jets, the decibel level of the burners running was noticeably greater and the output temperature went from 88 to 115 degrees. How great would it have been to add another air return to my system for $1000 and still have had the same problem. I paid them $400 for a bad diagnosis. I still have the jets that are clogged with spider webs put away just in case Mr. Davis would like to contest this review.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$400
LINDA L.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
Overall, I am very happy with their service. I forewarned the technician that our home's wiring might not be correct. I also told him that I needed to have a smart thermostat installed. He began working, and blew a 24v line at the house (unbeknown to me). As they were overbooked (this was a Friday) he asked if he could come the following Monday to complete the job. A different technician then came to our house the following Monday to complete the work. Nothing else was said to me. In fairness, I was not there when the work was completed (only my wife who could not begin to understand wiring). Shortly thereafter I received a bill for nearly $300. I suspected that this was very high to just rewire a thermostat, so I called the company to inquire about the repair. After some discussion, we agreed that I had tampered with (and messed up) the wiring, but the technician also erred because of the lack of understanding about our home's specific wiring troubles. They removed the cost of the transformer, and I paid for the labor. In summary, this is a good and reputable company. Their customer service is top notch, and they completed the work as I asked. It is so refreshing to see a company that takes care of their customers. I highly recommend their work. Thank you so much!
Description of Work: Technician rewired air handler and thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Philip B.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
This company works for us all the time, because we own several buildings. They are knowledgeable, and the service is unequaled. We have used five different heating/ac companies in the past 20 years, and Davis is by far the best. Their prices are not the highest or lowest, and I've had them show up within the hour after my call. They are head and shoulders above the others in our area. I will definitely continue to use them in the future, and can highly recommend them.
Description of Work: Service call.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Butch W.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
Very professional. These folks know their stuff. I am very pleased. Not the least expensive but competitive.
Description of Work: Replaced two complete systems @ my home after storm damage. Performed complete inspection and RAN 5 systems at my office. Found incorrect thermostats installed @ office causing excess power consumption. Replaced all with correct units.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Philip B.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
After using three different local AC contractors we have now found the right people. They are 100% reliable, show up when scheduled and do quality work. We have used them for seven replacement units in the past two years. All the installations were on time, work perfectly and there were no surprise additional charges.
Description of Work: Spring service, multiple units, multiple locations
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Service Categories
Heating and Air Conditioning
FAQ
DAVIS HEATING & COOLING is currently rated 4.2 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
DAVIS HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, DAVIS HEATING & COOLING offers free project estimates.
No, DAVIS HEATING & COOLING does not offer eco-friendly accreditations.
No, DAVIS HEATING & COOLING does not offer a senior discount.
No, DAVIS HEATING & COOLING does not offer emergency services.
Yes, DAVIS HEATING & COOLING offers warranties.
DAVIS HEATING & COOLING offers the following services: Heating and Air" Service, repair and sales