Zack Street Plumbing provides plumbing repair services as well as plumbing for new construction and remodels.
Business highlights
51 years of trusted experience
Services we offer
Zack Street Plumbing offers plumbing repairs, Rinnai tankless water heater installation and repairs, and gas piping for pool heaters, ranges and generators.
Called for help with a leak in my home and was told they were "booked out several months on construction" and not performing residential repairs. So obviously, residential clients are not their area of focus or concern.
Description of Work: Repair a leak in the master bathroom
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Cecilia H.
10/2017
5.0
plumbing
 + -1 more
Great . Zack Street Plumbing identified the exact source of the problem, making it easy to repair.
Description of Work: Water was leaking from an upstairs shower pan staining the kitchen ceiling.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Sheffield W.
04/2017
5.0
plumbing
 + -1 more
Very pleased with the result. I've been using this company's services since about 1987, and they have always done an excellent job.
Description of Work: Plumb newly installed composite granite sink and faucet (since the counter-top is granite, I called the granite people to do the installation, just in case it didn't fit into the existing opening), adjust drain piping to change from a two-drain to a one-drain sink, and install new garbage disposal. I'm located in the Eads area, in Fayette County.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Janet T.
03/2017
5.0
plumbing
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
John D.
02/2015
5.0
plumbing, water heater repair
 + 0 more
Access to Atttic location for this water heater was tight fit and finding a duplicate low profile heater was a problem at first. Zach Street came over and reviewed situation found right size and installed next day at the time they requested we be available for crew.
Description of Work: Removed and Replaced a Hot Water Heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
George E. A.
02/2015
5.0
plumbing
 + -1 more
It was an excellent service.
Description of Work: For plumbing I've used Zack Street Plumbing. They installed a new toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
jennifer W.
01/2015
2.0
plumbing
 + -1 more
I called to get a quote for a plumbing problem in the back yard. I was told that "if we come out there we are coming out to fix it at $135 an hour plus parts.". So their quote was we will come out and start charging you $135 an hour. NO THANKS! If your looking for a plumber and you found these guys. My suggestion is to keep looking.
Description of Work: I called to get a quote for plumbing problem in the back yard. I was told that "if we come out there we are coming out to fix it at $135 an hour plus parts.". So their quote was we will come out and start charging you $135 an hour. NO THANKS!
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
Pat A.
12/2014
5.0
plumbing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Susan K.
11/2014
3.0
plumbing
 + -1 more
We experienced a plumbing issue between the upstairs and downstairs baths. Contractor sent Zack Street Plumbing back out to handle. We were told they didn't know where the clean out was located that they had just installed a few months before. Installed a new one and charged us for the second install even though they had just handled all of the plumbing on the remodel about 4 months earlier.
Description of Work: Was the plumber through our general contractor on our master bath remodel.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Kathryn G.
07/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: We are building a new house and are extremely pleased. Dawn is very helpful at finding the correct fixtures. Very professional. Not the cheapest but dependable and knowledgable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joyce K.
06/2014
5.0
plumbing
 + -1 more
unknown
Description of Work: First call to this company resulted in a repairman coming to the house the same day. He suggested a solution to the problem and what it would take to fix. He returned the following week after I called to make an appointment to repair the leak. He had correctly diagnosed the problem and fixed it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$540
Roy S.
02/2014
5.0
plumbing, drain cleaning
 + 0 more
This was in Dec. 2012; excellent tech; very professional; thorough; neat, courteous, considerate and clean.
Description of Work: Install a garbage disposal; service/start fireplace log fire accessory.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Greg R.
02/2014
5.0
plumbing
 + -1 more
Service was prompt, courteous and they delivered exactly as promised. The plumber and assistant were extremely polite and conscientious. I was happy to support a local company.
Description of Work: Replaced 40 gallon hot water heater with larger 50 gallon unit. They were the best price quoted for the 3 companies I checked. They all recommended the same manufacturer unit for replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Meryl F.
11/2013
5.0
plumbing
 + -1 more
Reggie and Thomas were punctual, efficient and professional.. They left kitchen as clean as was found! They were most courteous in all dealings. Faucet is perfect!
Description of Work: Removed old faucet, installed new and also replaced parts under sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Robert H.
12/2012
5.0
water heater repair
 + -1 more
Very professional from start to finish.
Description of Work: Replaced a 50 gal gas water heater. Very careful about wearing clean boots through the house and bagging the old water heater when removing it. Also replaced a water shutoff valve to a humidifier that had been incorrectly installed by a heating and air conditioning company. Will use Zack Street for all future plumbing work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Janet T.
05/2012
5.0
plumbing
 + -1 more
Bryan and JayJay are great guys! They get the job done, clean up after themselves!
Description of Work: My kitchen faucet was leaking. Bryan and JayJay replaced the O-rings and made sure everything was working and not leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
DAWN U.
02/2012
5.0
water heater repair, drain cleaning
 + 0 more
.They are a bit high priced but do very good work. I've had other plumbers come out and have not found one that I felt as comfortable with as I felt with this one.
Description of Work: .I hired this company to fix our hot water heater and put in a garbage disposal. They also replaced the faucet after my counter top was put in.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Helen W.
01/2011
5.0
plumbing, drain cleaning
 + 0 more
It was not a convenient time because it was the day before Christmas. I was having 20 people over for dinner that night. I called that morning and they came within a couple of hours. The guy was nice and put booties on his shoes so he didn't track through my house. He did a great job. He showed me what he was doing. There was a part for the tub that they didn't stock and he said that he could order it or he could rework the existing one. I had him rework the one that I had so I didn't have to wait for a part. I had used them before and I will definitely use them in the future.
Description of Work: I used Street Zach Plumbing to do some plumbing repairs. One of our showers wasn't working right, it was backing up but it wasn't the drain so we didn't know what was wrong with it. Also one of our toilets was not working. He had to snake it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken H.
12/2010
4.0
plumbing, water heater repair
 + 0 more
I called in the morning and I was told they would call later in the day to let me know if they could come the same day. There was no call, but 2 associates arrived that afternoon. They were able to repair the leak within an hour and charged $192 including a service call fee. They did not give me an estimate before repairing the leak. It would have been nice to have the option to decide if the charge was too much. I don't know if the charge would have been the same if only one associate came to do the repair and took longer to do it.
Description of Work: Repair of pinhole leak in copper tubing feed to water heater.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$192
Susan Q.
08/2010
5.0
plumbing
 + -1 more
This is an outstanding plumbing company. We have now used them for several projects both small and large (including a bath room remodel). Their work is meticulous, professional and, so far, flawless. They are quick to respond to emergency calls and are always pleasant to deal with. I would highly recommend Zack Street Plumbing.
Description of Work: Repair of water connection to the ice maker in the refrigerator and disconnect of the dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Carlos C.
08/2008
5.0
plumbing
 + -1 more
The technician was on time, professional, wore shoe covers and repaired the leak. I have not had any problems with my sink leaking since. I had a very good experience.
Description of Work: Fixed a leak under my sink and replaced the water sprayer on the sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
MITCH O.
04/2007
5.0
water heater repair
 + -1 more
Everything was good. They were friendly, on time, and they answered all of our questions. I was very happy with the service and I would recommend them to anyone. The price was reasonable.
Description of Work: We needed our hot water tank replaced because it was not working properly. They installed a new one in our 3,000 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
FRED B.
09/2006
4.0
plumbing
 + -1 more
I am always pleased with this company. I only use companies that I have had great experiences with in the past and this is definitely one of them. The prices are always fair and the employees are friendly and always on time. I would recommend this company to anyone that needed it. They do an excellent job.
Description of Work: They winterized the pool house. They also worked on the hot water dispenser as it had burned out and it needed to be replaced.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$225
Lisa L.
08/2006
5.0
plumbing, water heater repair
 + 0 more
The service was very good and they had exactly the water heater I needed in stock. The company wasted no time sending a plumber to get the job done. I was very pleased with his professionalism and comfortable with having him in my home. He even did a good job with the clean up and removed the old heater.
Description of Work: My hot water heater quit working. I had a general electric fifty gallon water heater installed. The price included the heater and installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
ROBERT H.
08/2006
5.0
plumbing
 + -1 more
I have used Street Zack three or four times in the past and was also pleased then. This particular time, I was also very pleased and I have not had one single complaint about anything. There is not too much I can tell you. As long as the prices stay low and they continue to perform great jobs for me, I am satisfied with that.
Description of Work: Street Zack repaired a ruptured pipe line in the front yard.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning
FAQ
Zack Street Plumbing is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Zack Street Plumbing accepts the following forms of payment: Check
No, Zack Street Plumbing does not offer free project estimates.
No, Zack Street Plumbing does not offer eco-friendly accreditations.
No, Zack Street Plumbing does not offer a senior discount.
No, Zack Street Plumbing does not offer emergency services.
No, Zack Street Plumbing does not offer warranties.
Zack Street Plumbing offers the following services: Zack Street Plumbing offers plumbing repairs, Rinnai tankless water heater installation and repairs, and gas piping for pool heaters, ranges and generators.