YOUR WINDOW GUY

I texted Ben Buhler (recommended by a fellow real estate agent) over the weekend, and he responded by telling me he was out of town, but would contact me on Monday. I told him that I had a Wednesday deadline to respond, and he said quote: "I can call on Monday, and I can get you a number (estimate) before your deadline, no worries." By mid-Monday, I still had not heard from him, even though my client and I both texted him. He has never texted me back, even after leaving a voicemail and an urgent request by text. If he can't do the work, fine. But a professional business person could return the text or voicemail, at the very least. He is off my list of providers - I have no need of a business who refuses to communicate. I just called somone else. Got a response within an hour. Go figure.

It went great! I have used Mr. Buehler several times over the past 20 years. He has always delivered good results. I have recommended him to several friends and family members. No complaints from any of them.

Stay away, look elsewhere. Obviously there are no ethics involved in how this business is run - anyone that could do this should not be in businesss, trusted, or relied upon when service is never rendered after payment. This is called theft.

It went great. The work was done in 2008. Mr. Allen and Sons did a great job. They had to put scaffolding in my foyer. The trim on the old window was dry rotted and water leaked and warped my foyer floor. My co-worker, who lived down the street, paid $5000 for a window of the same size. This is now 2016 - We have not had a problem with the window Mr. Allen installed for $1700. The only problem we had was the window was installed a week later than was planned because the ordered window was placed on the wrong truck and went through a couple of extra states before arriving here in town. I couldn't tell you who made the window. I didn't buy at a store. I used this website and got estimates from 3 different companies with the highest ratings I found here. I was surprised when he gave me his $1700 quote. I had to ask if that was just for the window alone. That was the installed price. Mr. Allen went on to explain on how he would replace the wood trim with composite trim where he could. Mr. Allen also repaired a few other windows and replaced dry rotted brick molding with composite molding on a few of my other windows. Eight years later - 100% satisfied with the customer ratings on this site, as it pertains to what I had to get fixed and 110% satisfied with the job Mr. Allen and crew did - way back when in 2008. It was the best $1700 I have spent. In 2014, someone tried to break into our house. They broke the sash as they tried to pry the window open. Fortunately, the hardwired alarm sensor installed by Ellendale Electric did its job. The burglar was foiled by the blaring alarm. I called Mr. Allen and within a couple of days they repaired my window. So why am I writing this review 8 yrs later. Well, I can't tell you the name of the manufacture that made the picture window installed in my foyer but I can tell you who recommended that window and who installed it - Mr. Allen - "YOUR WINDOW GUY"! Job well done, thank you.

He ordered window hardware to install income of my windows, I've never heard from him, also I know that he recognize my phone number so I called from friends phone so I can get him to respond. Few years later...I am still waiting.

Their price was average. He did the job and his fine. Alan was there with his kid and he knows what he's doing. They are not outstanding but they did the job.

Arrived on time, did the job just fine.

We purchased our home in June 2011 and had Allen repair a window that had suffered water damage. The sellers selected him for the service. In May 2012 we again noticed water leaking between the panes of glass. Allen returned to repair the issue. Now, December 2013, the same window is once again leaking. He offered to come look at the window again, but we declined. Having the same window worked on 3 times in 2.5 years seems a bit much. We've had no other problems with any other windows in our home. He seems like a nice guy, but the quality of work has been sub-par. We're looking elsewhere to repair the window this time. I understand that home maintenance is ongoing, but it's unreasonable to have to continue to worry about an issue such as this on an annual basis, particularly when no other windows in our home have had issues.

He was polite in front of my eyes but I was not impressed with the work. I think that the price could have been a little less. I would not recommend him.

Good experience, would recommend and use again.

Nice, helpful, prompt, professional. Would use again.

Allen was very courteous, responsive, and professional. All services went as expected and very timely.

He didn't want to mess with the window. He didn't want to even touch it because of the glass framing that was in it. It didn't work out for me with him but he was very nice. He was a very nice older gentleman. He was very professional. The way the window was broken, he just didn't want to be liable for it. He was very nice about it. He also did suggest that I call someone else and so he was very nice. He was professional. His punctuality and professionalism were not too good. He had car trouble and he promised that he would come on one particular day. Then he called and told me that he couldn't come out until the following week. It sounded like he had a lot of personal problems. I don't think I will call him out again for any services.

Replaced my window efficiently and without any unnecessary work. Punctual, polite and extremely quick service!

The Window Guy was extremely polite over the phone, showed up for his appointment as scheduled seemed very eager and qualified to do the work. I called a week after our appointment to follow up in case he lost my contact information. He said he was waiting to hear back from his sealant representative for my type of window before he could give me a quote. That was the last we spoke. I did not receive a quote or a reason as to why he was unable to do the job.

I've used this company before to replace 2 windows and they did such a good job that when I had a need this year, I knew who to call. And as before, they were timely, courteous and professional. They had the installation done in about an hour and now the window looks terrific.

I contacted Alan about three weeks ago to see about getting an estimate on glazing my windows. Upon answering the phone, he informed me that he was with a customer and would have to call me back that evening. The evening came and went and I called him again the following day (or day after). Alan apologized for forgetting to call me as he had a hectic evening, but that he would be able to go by my house and provide an estimate that afternoon or the following day. I requested that he let me know so that I could give my tenants a heads-up that he was coming by the house. It has now been almost three weeks and I have not heard from Alan. I understand that life gets hectic sometimes and we can forget things here and there. As such, I was more than happy to call him back after he didn't return my original call. Forgetting to call a potential client back once can be overlooked. Forgetting two times within a week indicates lack of organization and follow through. Glad I found this out during the estimate process as opposed to once work had begun. While deserving of an and quot;Fand quot;, I graded Alan and quot;Dand quot; because he was pleasant to speak with and came off as a nice guy. I wish my review were different. In the end, I was able to another contractor from Angieslist.com and I will write their review once the work is completed. By default, they will receive a and quot;Cand quot; or better as they at least provided an estimate.

He was a good guy, he came out on time and seemed reasonable. From an estimate point of view I appreciate him being on time and getting me the estimate pretty fast.

We spent $150 on that work. He was very friendly and did a good job.

It was fine. They were quick and efficient when they were there. It sometimes took a while to get ahold of them.

Prompt answering of message, quick service and punctual for visit. Repair was quick and quality of work was excellent!

My very large dog broke the front window of my house. Through Angie's List, I found the Window Guy. He was the first of the window repairmen who was available and am I thankful he was! He was punctual and professional, and offered to replace the window with a stronger glass so this wouldn't happen again. The cost of the service was even a little less than what was estimated.

It was very good. He showed up on time and then he sent me the quote in and email so that I could have a recorded message of that. There was one more area that we didn’t go through when he was here for the quote but he fixed it as well and he didn’t charge much for that. He painted the window frames that he replaced and the paint matched the original color. I would definitely use him again.

Your Window Guy arrived when scheduled to repair an old wood window sash. There were large gaps all around the pane with large pieces of weatherstripping stuffed in them. There was also a piece of siding nailed to the bottom of the sash at the sill to bridge a gap created by an out of square frame. The glass was replaced with a better fitting piece and the sash was shimmed to operate properly. The unsightly piece of siding was removed and the bottom of the sash was repaired to form a proper seal against the sill. The quality of workmanship was above average, though clean up was not.

Originally we requested a bid to replace 5 windows. Allen was most responsive and most agreeable to meeting with us and explaining what he would do. Getting a bid in writing was a real problem. His wife does his book work for him and it took 3 phone calls to get a price. Allen, however, was as accomdating as you could expect. At that point we asked him about repairing other windows in the house and he said he'd be more than happy to help and explained in detail what he would do. Again, getting a firm price in writing was a real issue. Finally he gave us a verbal price which we agreed to. He honestly tried very hard to do the right thing and generally was more than willing to come back and do things that were missed, but there were too many things missed and windows installed that did not work properly It is not the client's responsibility to bring this to his attention. He is a nice person and tries his best, but there are some skills that are simply lacking. His glazing of the windows was really poor and his repairs were not always adequate.