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Yearwood Heating & A/C

Heating and Air Conditioning, Gas Logs, Natural Gas Lines,

About us

REFRIGERATION LIC # M7887 MASTER GAS LIC # M10353 PROMPT SERVICE ON ALL BRANDS,SAME DAY SERVICE IN MOST CASES,FACTORY TRAINED & CERTIFIED.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL, COMMERCIAL, SALES, SERVICE AND INSTALLATION,CHANGE OUTS, UPGRADES, SERVICE AGREEMENTS, GAS CONVERSIONS, DIGITAL THERMOSTATS, WARRANTY WORK, VENTLESS AND VENTED GAS LOGS, CERTIFIED IN FLEXILE GAS PIPING.

Services we don't offer

Duct cleaning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

2.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
0%
1
60%


Rating CategoryRating out of 5
quality
2.6
value
2.6
professionalism
2.6
responsiveness
2.6
punctuality
2.6
Showing 1-5 of 5 reviews

Karen S.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
4 Air Units not cooling...Sprayed something on all of them and then said he was through and charged me $240. He did not even open up the units.. 2 days later called him and he texted me a photo of new units on sale at Walmart saying this is what you need. I called other companies who said to properly clean a large unit, it takes 2 men and you have to open it.. He did nothing. Filed a dispute claim with my cc company who agreed to reimburse.. In the meantime he refunded money and I closed the dispute.. He knew he scammed me. Beware of this company!
Description of Work: 4 Air Window Units not Cooling.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$240

Response from Yearwood Heating & A/C
I am sorry to see this review put on my company. This customer was unreasonable and seemed to be intoxicated. I even gave her all her money back even though I did everything I could to make her happy. This is not a true reflection of my company and services.

Morgan R.
05/2017
5.0
gas logs
  + -1 more
Great communication. Provided us with pricing upfront. Timely. Very safety conscious. Fair pricing. Look on their website for coupons. Thank you Yearwood for your great work! We definitely recommend!!
Description of Work: Yearwood Heating & AC worked on our gas fireplace. We needed to repair our ignition switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Joan W.
04/2013
1.0
heating & air conditioning/hvac
  + -1 more
After checking the units out, Yearwood's technician claimed the problem was a leaky condenser coil. He replaced it and still no air. He came back out and wanted to start replacing other components to try to fix the problem. Obviously, we told him we would call someone else out, who could identify the problem and fix it.
Description of Work: Replaced a condenser coil.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

Response from Yearwood Heating & A/C
We went to BBB arbitration because the unit was out of warranty. They ask me to go back and repair the system which I did and this should have taken care of this problem. We took care of this customer and customer satisfaction is very important to us.

Mary E.
07/2011
1.0
heating & air conditioning/hvac
  + -1 more
They didn't seem to know what they were doing. They said I had a leaky water heater and that they could replace it for $1959 which would include freight, taxes and labor. I went to Home Depot yesterday afternoon and they gave me the price for a new water heater of $580 which included installation. I felt like they were being a little greedy and were trying to take advantage of me. They gentleman at the door did not look professional so I was hesitant to let them in the door. They called me back 3 times within 20 minutes after they left as they knew I was going to check other prices trying to hook the deal.
Description of Work: I had them come out to check my water heater.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Yearwood Heating & A/C
Member, I just saw your report, Sorry you feel that way but being a Lic. Co. we would have to incude a code require drain or float switch if approved for your area. That would require running it thru your walls to the outside. Not a simple replacement. Sorry you feel this away but no conteat on doing that kind of a replacemant. Thank you for your time. Bill Yearwood Owner Operator since 1989

STEVE B.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
Yearwood is a very courteous company whom offer very fair prices. They did arrive on time when coming to install the unit. I have never had any problems with them at all. I am pleased with the unit, and I would gladly hire them again in a heartbeat. The unit has been working very well. I have never had to call them for any repairs since it has been installed. I would say that they are very professional and know their profession rather well.
Description of Work: Yearwood installed a new heating unit into my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Yearwood Heating & A/C
Thank You Member. You know it really takes time to report good things on a company.....So many times people only want to lash out with the bad...and it may be a difficult time in a person's life that is the main reason. So, Thank you so much for taking the time to be helpful. Bill Yearwood Owner,President.

    Contact information

    1535 Wolfpack Drive , Collierville, TN 38017

    www.yearwoodair.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Gas Logs,
    Natural Gas Lines,
    Appliance Repair

    FAQ

    Yearwood Heating & A/C is currently rated 2.6 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Yearwood Heating & A/C accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Yearwood Heating & A/C does not offer free project estimates.
    No, Yearwood Heating & A/C does not offer eco-friendly accreditations.
    No, Yearwood Heating & A/C does not offer a senior discount.
    Yes, Yearwood Heating & A/C offers emergency services.
    Yes, Yearwood Heating & A/C offers warranties.
    Yearwood Heating & A/C offers the following services: RESIDENTIAL, COMMERCIAL, SALES, SERVICE AND INSTALLATION,CHANGE OUTS, UPGRADES, SERVICE AGREEMENTS, GAS CONVERSIONS, DIGITAL THERMOSTATS, WARRANTY WORK, VENTLESS AND VENTED GAS LOGS, CERTIFIED IN FLEXILE GAS PIPING.
    Duct cleaning

    Contact information

    1535 Wolfpack Drive , Collierville, TN 38017

    www.yearwoodair.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM