Willam A. Cannon Heating & Air

Description of Work: Gas furnace was not heating right before the really cold weather hit. They came out and fixed the problem the next day.

Description of Work: They service my heating and air conditioner.

Description of Work: Installed new hvac system for new house

Description of Work: Replaced air conditioner condensor, evaporator, and furnace. | |Punctual, professional, and very fast installation.

Description of Work: Repaired air conditioner

Description of Work: I was having difficulty finding someone to install a whole house humidifier. Not only did they install it perfectly, but the house has a complex thermostat control and the installer contacted the manufacturer to insure it was installed correctly. The thermostat also controls the humidity level in the home.

Description of Work: I used William Cannon Heating & Air Inc. They fixed an igniter in my furnace. I've used them for 20 years. They did the heating and air conditioning initially in this house.

Description of Work: This company hires subcontractors to do their work and there is no foreman to check the work performed by them. The heating and air unit and all vent and trunk work were in stalled in 2004. I bought the house Built in 1922 from my mother's estate in 2005. From the first day, there were major problems with the work done by the now owner's father. 1. Due to the fact that there was no cold-air return installed, the motherboard started burning and smoke was coming out of the vents. I called Wm. Canon and a technician crew was sent out to fix the problem. They marvelled at the fact that no one had put a cold air return in anywhere in the house. In fact, they said that they could not believe that this could actually happen. 2. A cold air return was installed in the center of the house in the only hallway. Not only did it suck the cold air up, it was so strong and so noisey that it would suck all the cold air from any place inside or out of the house. A curtain hanging in the hall doorway would billow inward toward the cold air return and fly at least 4 feet high from the floor near the doorway. The sound was loud, almost like that of an engine roaring. 3. The vents were installed in the ceilings at places that were easily reached by those installing them. They made no conerted effort to put them where they actually should have been placed. They are all at least 2 or 10 feet from any outside wall and two vents in the kitchen are right next to each other. Canon made the installation easy on themselves by putting the vents in any place that was easy to reach and not in the best place for heating and cooling the house. 4. The boots were not screwed into any joists in the attic. Several boots were too large for the space provided by the floor joists in the attic, so they were simply scrunched in and turned any old way. They were not securedbut just set into the space, and air from the attic seeps into the house and any air in the house is released into the attic. Vent covers have fallen to the floor in the house because there were no screws to hold them securely in place or if there were screws, there was nothing to hold them in. 5. No air comes out of either bedroom vent. Canon sent a person out to try to remedy this and he adjusted the baffles in the trunks to try to divert the air but to no avail. He, too, was surprised at how ineptly the installation was and how the trunks in the attic were installed and felt that there was no way to fix this problem or maybe we would have to add another cold air return at my expense. To this day, no air comes into the bedrooms unless we constanly adjust the baffles and then it is minimal. Meanwhile air pours out of the vents in the kiotchen and breakfast room so that we need to reduce air flow through baffles and vents. This is a constant juggling act and we have spent hours trying to regulate airflow. 6. Trunk lines were all lying on the attic floor with insulation coming off in some places, especially where there were joints. I know that these should have been strapped and held up off of the floor. I called Canon again and asked them to come fix the problem. Again a person was sent and was surprised at the mess he found. He strapped the trunks up but not in an orderly way and soon thereafter some of the straps came loose from the ceiling and fell. Many of the trunks are depressed where they were on the floor and bent. Other trunks were pushed through places that caused them to depress to half their size thus reducing airflow. 7. The condensation line was simply pushed through a hole they cut from the attic wall to the outside and left dangling free from outside the attic wall to the unit below with no attachments to the wall or cover to hide and protect the rubber hose that drians the water from the unit. The hole was larger than the line but the hold was not plugged around the hose, it was just left open. 8. I cannot compliment this company on one portion of their installation or customer service. They installed a 10 seer unit when they knew that these units were being phased out and 13 seers were now the standard, thus increasing heating/cooling costs with slipshod workmanship and equipment.

Description of Work: Cleaned out the contacts for my upstairs non-working air conditioner and checked two other units.

Description of Work: We used Cannon William Heating & Air last fall for maintenance work.

Description of Work: Replaced furnace blower wheel.

Description of Work: Cannon William unclogged a pipe that had gotten clogged and was leaking on the patio. They also cleaned out the water in the air conditioning pans.

Description of Work: My A/C kept on leaking even after repeated repairs.

Description of Work: Cannon serviced my air conditioning unit to make sure everything was working properly for summer. They checked the filters and the Freon.

Description of Work: We had a brand new cooling system installed. They took away the old one when they put the new one in.