When Mr Rial turned off the water to my house, he told me the turnoff pit was flooded and that the flooding would allow sand to enter the pipes of my house and ruin the o-rings in the faucets. He said I should ask MLG&W to come and repair it, which I did the very next day. On March 17th, 40 days later I developed another leak in my bathroom lavatory. I contacted MLG&W and told them that the turnoff pit was still flooded and that I had another leak only forty days after it was repaired. I specifically asked MLG&W if the flooded pit and the leak were connected and they denied it but I now believe it was the usual B.S. based on "Corporate Values" (i.e., Power, Profit, Survival at all costs). I called Mr Rial and he came and repaired the faucet at no additional costs.
Description of Work: I had a leak in my bathroom lavatory and a leak in my kitchen sink faucet. Mr Rial repaired both.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199.6
ANGIE M.
07/2012
5.0
plumbing
 + -1 more
Mr. Rial saved the day again! Wish every repairman was this honest and dependable as well as reasonably priced.
Description of Work: I have used Mr. Rial for years. We have had multiple pinhole leaks in our copper pipes, a very common problem in Collierville, Tn. He responds to your call immediately and usually makes it to your house that day even if he has to come at 8p.m. He has fixed faucet leaks, drain problems and even replaced a toilet for me. He has come to the rescue on two occasions where water was leaking and ruining our hardwoods. Last week we had water running out of the ceiling, Mr. Rial came immediately and after cutting a hole in the ceiling to find the leak, he let me know that he was too large to reach the leak without cutting a larger hole which he did not want to do because he hated for me to have to repair it. So, he called another plumber (who he said was very small LOL) and had him come over and aid him in the repair. He charged me $125. He paid the other plumber out of his charge. He always charges me $125, I swear, if its a leaky faucet, a constantly running toilet or a major leak, it's a $125. This latest leak looked like an insurance claim to me, and Mr. Rial fixed it for $125 and a friend. I recommend him to all my neighbors and friends. He is also the only person I have felt compelled to a write a review about.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
09/2006
5.0
plumbing
 + -1 more
I have used his services before and he has always been on time when scheduled and he even arrives a little early. He knew what he was doing and was very considerate. He was recommended by my other friends in the neighborhood and he would go that extra mile for you.
Description of Work: He fixed the faucet in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
09/2006
5.0
plumbing
 + -1 more
We had some leakage in the house with the pipes in the kitchen. Therefore I had to replace these pipes. They've used good quality pipes in my house and I appreciate that. They did a darn good job.
Description of Work: Rial plumbing company replaced some pipes in my kitchen.
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Service Categories
Plumbing
FAQ
RIAL PLUMBING CO is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
RIAL PLUMBING CO accepts the following forms of payment: Check
Yes, RIAL PLUMBING CO offers free project estimates.
No, RIAL PLUMBING CO does not offer eco-friendly accreditations.
No, RIAL PLUMBING CO does not offer a senior discount.
Yes, RIAL PLUMBING CO offers emergency services.
Yes, RIAL PLUMBING CO offers warranties.
RIAL PLUMBING CO offers the following services: PLUMBING.