Shannon was great. We met with about a half dozen real estate agents before choosing someone to partner with. Shannon did the best at listening to our needs and making us feel like we were her top priority. We were very demanding on the number of homes we wanted to visit (and re-visit), often making last minute requests. Shannon was very patient with us and went out of her way to help us make good evaluations of the homes and help us understand the amenities near each of the neighborhoods/developments we visited. She also made the offer and closing process go smoothly. We weren't in town to take care of some of the last minute details, but she happily took care of them for us. We'd do business with Shannon again!
Description of Work: Shannon Byers was our buying agent during our relocation to Collierville, TN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Margie F.
07/2013
1.0
real estate agents
 + -1 more
Company management is extremely rude, argumentative, and lacks property management skills to follow up on claims. We submitted the claim of the broken AC unit to John Green and Company. The company failed to submit the claim to the home owners protection insurance company or the air conditioning company. I had to personally contact these companies to get the claim submitted, and follow up with the AC company to get the unit repaired. This is a real estate property management company which is not interested in making things right, only their fee is important to them.
Description of Work: We lease a house for $2,000 per month and John Green and Company are the property managers. The air conditioning unit has been out of service for 11 of 30 days. The temperature in house was above 90 degrees, unusable, and miserable for all with the Memphis summer heat. They failed to get the AC units repaired in a timely manner. This has also happened previously in the year when the AC motor broke, and it took them 2 weeks to get it fixed. Also, two trees died of bag worms, and this company claims we are responsible for the fee to have the trees removed. They are not interested in fixing any problems.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$24,000
Carmen P.
07/2013
5.0
real estate agents
 + -1 more
July 12, 2013 To Whom It May Concern; My husband and I wanted to send a letter of praise for the amazing work Nancy Huddleston and Holly Kozlowski did as our realtors for selling our house and finding our new house! They worked so well together as a team and were available to us at any time we had concerns or questions. Nancy and Holly used their strengths together to help us get our house sold with advanced technology in the realty field. We were impressed with how well they communicated to us, the other realtors, and with each other throughout our selling and buying processes. They were extremely positive throughout any issues with other buyers or sellers and their realtors. They were knowledgeable about all aspects of the realty business and shared their knowledge with us as we needed it. When we needed referrals, they were ready to give us recommendations of professionals they felt comfortable with doing a good job. Ultimately, Nancy and Holly treated us, their clients, better than any other realtor we have experienced or heard about from others. We have made it a point to highly recommend Nancy and Holly to our friends, neighbors, and family members because we had such a wonderful experience working with them through such major decisions as selling and buying houses. I know if we ever need a realty company again we will first contact John Green and Company and ask for Nancy Huddleston and Holly Kozlowski. Sincerely, John and Carmen Pfeifer
Description of Work: Holly Kozlowski and Nancy Huddleston were our realtors and they work for John Green and Company. They worked as a team. For more information, read the note below.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190,000
Nancy D.
12/2012
5.0
real estate agents
 + -1 more
My agent was Polly Sayres. She has a talented husband who took all the photos for my listing. They were great! Polly is my favorite realtor because she always answers my texts, phone calls, and emails quickly. She listens to what I need and does extra little things to make my life easier. She listed my rental property on mls and homes.com. That's the first sight that comes up on search engines. I have used her to buy this rental property and to list it twice for rent. It took only one month off the market to rent it again each tiime. Yeah!
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Service Categories
Real Estate Agents
FAQ
John Green & Company is currently rated 4 overall out of 5.
No, John Green & Company does not offer free project estimates.
No, John Green & Company does not offer eco-friendly accreditations.
No, John Green & Company does not offer a senior discount.
No, John Green & Company does not offer emergency services.
No, John Green & Company does not offer warranties.
John Green & Company offers the following services: Buying & selling real estate property.