Independent Restoration Services

About us

Independent Restoration Services of West Tennessee & North Mississippi provides fast and reliable 24/7 emergency response in your time of need. We specialize in restoration from fire, water, smoke and mold. Our knowledgeable team will help you during these difficult times get things back to normal as soon as possible. Call Independent Restoration Services of West Tennessee & North Mississippi for disasters big or small. We're on-call 24 hours a day, 365 days a year.

Business highlights

25 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.024 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 1-24 of 24 reviews

Stacey M.
02/2022
5.0
Great service! Great guys!! Great company! From the first phone call they were ready to get straight to business. They were here in a matter of minutes and as per my request started mitigation immediately! They worked very effectively, didn’t cause a mess and did an excellent job throughly cleaning the area during the process as well as leaving the area cleaner than it was upon arrival Timeliness:10⭐️ Cleanliness:10⭐️ Professionalism:10⭐️ Effectiveness:10⭐️ Knowledgeable:10⭐️ Communication:10⭐️ A-1 experience I’ll definitely be referring these guys to everyone!!!! Thanks IRS!!!!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0


Althea s.
01/2022
5.0
They were professional and took care of a tough job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer K.
06/2021
5.0
Tanner and Eli were both great to work with! They took care of my issue timely and communicated the entire way on expectations and the project itself!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betty H.
10/2020
4.5
No additional comments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Thomas A.
09/2020
5.0
This project was beset by myriad problems from the start. Eli Wilkinson was very patient and very committed to ensuring that this project was successful. He made numerous trips to the work site to ensure that other work associated with the project was completed. The finished product was well above my expectations. I would gladly recommend this company, especially for water damage restoration. Thomas W. Addcox, Ph.D.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Shelly M.
09/2020
5.0
Eli was great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edith D.
05/2020
5.0
They were very professional, knowledgeable as timely

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg R.
03/2020
5.0
Excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam C.
01/2020
5.0
Professional, timely, considerate and all was cleaned up well when complete. The concern that all was done to my satisfaction was great, and Eli was extremely professional and personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura K.
12/2019
5.0
Prompt and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melinda D.
11/2019
5.0
Eli did a great job!! Very professional, cleaned up after himself, arrived on time, completed on time and did excellent quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dustin .
11/2019
5.0
I will commend the owner who personally came out and inspected the house and saw through the entire project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan L.
08/2019
5.0
Eli Wilkensen was very helpful and helped me save money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda F.
07/2019
5.0
Eli was there soon after we spoke on the phone assessing the damage. We were impressed with the knowledge, preparation and the through documentation of the damage. The guys were always there when they said they would be and did an outstanding job. I would not hesitate to recommend them to anyone needs restoration services. Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harry C.
07/2019
5.0
Very professional, well qualified, thorough group of IRS explain and execute a plan for restoration.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elizabeth S.
04/2019
5.0
Preston and his crew were here and working right away to get our floors and crawl space dry. We had 5 rooms that got flooded and needed drying out. In order to do that, they had to remove the carpet and flooring and test where water had gotten to. They worked hard to get this done in less than one day. They cleaned up every speck of debrie and disposed if it. The fans and dehumidifiers ran continuously for 3 days and they were here first thing in the morning to check and remove their equipment. They helped us so much and I would definately reccomend them to anyone needing water restoration services. They are true, knowledgable, professionals that do an excellent job. No complaints at all with this company. And they give free estimates! No unnecessary fees were added to increase their quote. Straight-up company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorine T.
01/2019
5.0
Professional, excellent work, kept me updated on how long the blowers needed to be in my home. Did a great job of identifying and removing mole. Also was very competitive with other the bids of other companies. I would highly recommend this young company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jennie g.
09/2018
5.0
Very professional and explained every step of the process as they went. Stayed on schedule and considerate of our home while here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter L.
08/2018
5.0
Preston was prompt and courteous, did a thorough job in evaluating our wall for potential mold due to water damage from a leaking roof, and explained the remediation process to us. Fortunately, he was able to determine that we did not have a mold issue which put our minds to ease!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Regina s.
05/2018
5.0
Very honest and professional. Best customer service and expertise I've experienced in years. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dustin .
03/2018
5.0
The owner himself works with the employees. I really felt like he treated my home like it was his.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dustin W.
02/2018
5.0
This was all around one of the best businesses I have ever hired. The owner himself worked and oversaw my job. They were here early or on time every day. They kept my home clean and treated it as if it were theirs. They were honest, kind, and trustworthy. I got a couple bids and they were in the middle as far as price but I was taught at a young age to never go with the cheapest. As far as value, they earned every penny. Trust me when I say hire this company and Preston and don't look back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    653 Wheatley Cove, Collierville, TN 38017

    http://www.irs-901.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Service Categories


    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    Independent Restoration Services accepts the following forms of payment: CreditCard
    Yes, Independent Restoration Services offers free project estimates.
    No, Independent Restoration Services does not offer eco-friendly accreditations.
    No, Independent Restoration Services does not offer a senior discount.
    Yes, Independent Restoration Services offers emergency services.
    No, Independent Restoration Services does not offer warranties.

    Contact information

    653 Wheatley Cove, Collierville, TN 38017

    http://www.irs-901.com

    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day