I don't think they were very responsive, so I didn't use them further.
Description of Work: Warranty service on HV/AC system
Rating Category
Rating out of 5
quality
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
David M.
12/2009
5.0
heating & air conditioning/hvac
+ -1 more
Extremely happy with this whole experience. No service call for the 1st visit, answered all of my questions. Came back the second exactly on schedule and the unit was working 10 minutes later. Very reasonable and very professional! Plan to use them to service the A/C units going forward, so that's probably my highest praise.
Description of Work: Had no heat in one zone of our house. Showed up within 3 hours and determined the problem very quickly - with no charge. Came back the next day and replaced the board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Bob W.
07/2007
5.0
heating & air conditioning/hvac
+ -1 more
They made an appointment for 4 P.M. and showed up right on the minute. They were done in about 2 hours. No problems since, but they assured me that if I had ANY problem it would be taken care of right away. They didn't even charge me for the Saturday service call.
Description of Work: My A/C quit working on a Saturday. I called them and within an hour they called back. They came out at 6:30 and said the system was low on refrigerant. They put in enough freon to last me until they could come back on Monday to make a diagnosis. On Monday, they tested and said there was a leak in the evaporator coil. They gave me three options to repair it ranging from about $900 to replace the coil to $4700 to replace the entire unit with a higher capacity unit. I chose to replace the entire unit with one of the same capacity (4 tons).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,787
John B.
04/2007
5.0
heating & air conditioning/hvac
+ -1 more
We were very happy we decided to go with Collierville for this new furnace. They were very professional and installed the unit without any problems whatsoever. We thought the price was right in the area we were looking for and the men that came were professional and cleaned up well.
Description of Work: They took out the old furnace and put in a brand new one which covers 1750 square feet of space. They did this within the same day and took the old furnace away when they were finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
RICHARD S.
08/2006
5.0
heating & air conditioning/hvac
+ -1 more
I think the workers for this company were outstanding. My furnace has been maintained yearly and I have never had a problem with it. I would definitely recommend this company to everyone.
Description of Work: The service provider comes to my home yearly to clean the filters on my furnace and to make sure it s running properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
08/2006
5.0
heating & air conditioning/hvac
+ -1 more
The company that first came out said I had a broken coil and I needed a whole new unit. He had only looked at it five minutes. So I turned to Collierville Heating. He was a very honest man. He refilled the Freon because he knew right away what the problem was. He did not try to take me for a new unit or a pricey repair job.
Description of Work: My air conditioner was not getting cold. It turns out it had a Freon leak. They were able to fix it and refill the Freon to the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
MARK A.
08/2006
5.0
heating & air conditioning/hvac
+ -1 more
The price for these services was reasonable and they come out quite promptly. The man they sent to check on my unit did not seem to be very professional. Although the quality of his work was good.
Description of Work: They come out to make sure everything is up to par on our air conditioning unit each year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
08/2006
5.0
heating & air conditioning/hvac
+ -1 more
They come in to service our central air unit and the furnace in which they did a wonderful job. They are always on time and they seem like they take pride in their job. The cost is the same every year.
Description of Work: They serviced my heating and air conditioner and changed the filter.
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Service Categories
Heating and Air Conditioning
FAQ
Collierville Air Conditioning & Heating is currently rated 4.8 overall out of 5.
No, Collierville Air Conditioning & Heating does not offer free project estimates.
No, Collierville Air Conditioning & Heating does not offer eco-friendly accreditations.
No, Collierville Air Conditioning & Heating does not offer a senior discount.
No, Collierville Air Conditioning & Heating does not offer emergency services.
No, Collierville Air Conditioning & Heating does not offer warranties.