CertaPro® of Collierville, Germantown, & Memphis

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Great Job every Job, big or small.

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The team was very courteous and prompt and professional. They showed up on time each day and were VERY careful in moving around my outside furniture so as to keep it safe and then they cleaned up after they were done. I used these guys 7 years ago and it was so good it lasted this long and I was eager to use them again. Since this was done during winter - a very cold winter - they had to schedule around the weather. They tell me that they cannot paint when the temperature is below about 45 or else the paint would not soak in properly to the wood and thus would not last. So they had to work one day and then skip a day or two until conditions were right. They communicated very effectively with me so I would be prepared. When I first contacted them about this job, they got me a quote within 24 hours. We discussed the services in detail and I was very comfortable working with the owner both on the phone and by email.

Mitch and Jere were very responsive to me and oversaw the job as it progressed. Their crew worked together very well, are clearly motivated and completed the job done in a timely manner.

Mitch showed up on time for the estimate. At first I just wanted exterior windows painted, 7 interior windows painted, and an upstairs bathroom. In looking at the outside, Mitch recommended having the exterior painted as a whole. He pointed out several areas that I hadn't noticed and suggested that since it had been 5 years since the house was painted, perhaps it was time to get the whole area repainted. He provided me with a quote promptly the next day. This was important to me since I had had several contractors no show or come out to provide an estimate only to never hear from them again. I had additional questions which he quickly answered. He said it would be about two weeks before he could start (given no weather delays) and that is when they started. The first day was one gentleman and he pressure washed and started prepping the outside. He was polite and let me know when he was coming and going such that if someone else showed up, I would know they weren't with CertaPro. During the pressure wash, he even did a section of the back patio which needed a wash without being asked. That was much appreciated. The second day, 2 guys showed up to finish the prep and begin painting. The one in charge was the brother of the gentleman from the first day. He was very polite, courteous, and positive. I appreciated that. The third day was the finishing day. Four guys showed up. Three finished the outside while one worked the bathroom upstairs. Eventually the others migrated into the inside to finish up the windows I needed painted. A few things I did not anticipate that were appreciated and/or pleasant surprises. The quote not only covered the outside trim, but also the front door, the garage doors (including hardware), and back door. They asked what color I wanted the front door instead of just repainting it the same color. Also, for the interior windows, they gently took a small piece of floor trim (which they replaced) to match the new paint to the old paint as close as possible. Same with the upstairs bathroom to the rest of the upstairs color. I appreciated this attention to detail. Also, in going upstairs which was carpeted, they removed their shoes without me asking such as not to track dirt/mud through the carpet. I greatly appreciated this as not all service folks have done this in the past. The quote included the labor, washing, paint (Sherwin Williams), and caulk. Not all painters include the paint and caulk. Some of them make you buy the paint and caulk yourself. My neighbor asked about our satisfaction and we absolutely recommended Mitch and his guys. Very happy with the job performed. Professional, polite, worked hard, and paid attention to details. Unfortunately, not something you find a lot these days.

Mitch was very responsive via email and phone. Estimate was extremely fair. I did check out other Angie's list painters for estimates and in some case the estimate was almost double. Crew was prompt, respectful and did a good job for us. Sherman Williams paint used. Job took about 2.5 days to fully complete. Would recommend to my neighbors who's homes also need painting.

It went perfectly and beyond my expectations. The crew of four arrived at 8 am each morning and worked professionally, stopping to ask me questions when an issue arose. They cleaned up at the end of each day. They were able to accommodate a couple of last minute changes.

Mitch was great to deal with. He responded quickly to my call and came out the same day to bid the job. It was a very large job painting an entire office complex so it did take about 2 or 3 days to get the bid finalized. He explained exactly what needed to be done to do the work properly and kept me informed throughout the process. His price was not the cheapest but not the highest either. His guys cleaned up everyday and never left the job site a mess. They really were a pleasure to work with.

We are very happy with the services and plan to use them again for interior portion of our home. I would highly recommend them. They arrived each day on time and left after cleaning up. Very detailed oriented. We did not notice that they had not painted the door jam when we walked around reviewing their work. They notified us they were not done because they had not completed the paining on the door jam!

They were professional and there were no hiccups with the work.

Everything went smoothly, and we were more than satisfied with Mitch and his crew.

I’ve already recommend them to some of my neighbors. The owner provides estimates himself, and is a very hands-on in his approach. His crew is polite and efficient, and the company is insured. Based on my experience, I would definitely recommend them.

They are wonderful! The crew is very neat, and really impressed me by how thoroughly they picked up after themselves. We are pleased with the quality of their work, and with how efficiently our projects were handled. Communication with the crew was a little difficult at times, but our overall experience was good.

We think CertaPro over-estimated. He was prompt and professional. He was quick with the estimate. He called us and told us verbally and mailed an entire estimate as well. But we do think he over-estimated. We thought the price was a little high.

Arrived as promised to give estimate and provided advice as to color selections and various other details. Price quoted was reasonable, the workers were professional and courteous. Did excellent prep work, including replacement of some rotted siding and trim pieces, and primer coats. Work completed as per contract and on time. Conscientious about cleanup during the job. Overall, excellent service and we are pleased with results. Will recommend to friends.

they are FANTASTIC! No problems at all. Owner told painters to make me happy, and they did. Some of the nicest guys I have ever met AND perfectionists,too. All spoke really good English, which I appreciated, having taken a dead language for too many years. When they left, Carlos said to me "God bless you and many thanks for the job." We had 3 stuck windows, emailed Mitch late at night, and t 8AM the next morning, Pepe was here and fixed them in just a few minutes! I have NEVER received such wonderful service from painters before ! Have recommended them to my daughter in law ....she's as picky as I am! They will please her, too. Whenever I need painting again, I will just call Mitch. Honest and dependable. USE THES GUYS..THEY ARE A+++++!