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Bluff City Chem-Dry

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Thank you for visiting Bluff City Chem-Dry's home on Angie's List! Bluff City Chem-Dry is an independently owned/operated family carpet cleaning business based in beautiful Collierville, Tennessee. Our family purchased Chem-Dry of Cordova in February 2014. We changed the name to Bluff City Chem-Dry to reflect our love of Memphis and desire to serve all of Shelby County. We enjoy meeting new customers every day and turning them into long-term, satisfied customers! Our team works hard to ensure that you have an excellent cleaning experience from the minute you book your appointment to the time we leave your home after the job is finished. The Chem-Dry cleaning process is safe for children and pets, and carpets are typically dry in 1-2 hours, not 1-2 days like traditional steam cleaning. As a young mom of two littles ones myself, I know it is not easy letting someone you do not know into your home, and you can rest assured we will treat your home and privacy with great care and respect. We see ourselves as part of your team - folks that you can trust to provide the best service to keep your home beautiful, clean and safe for your family.

Business highlights

24 years of trusted experience

Services we offer

Carpet cleaning, upholstery cleaning, pet urine odor treatment (PURT), area rugs and oriental rugs, difficult stain and spot removal, tile and grout cleaning, commercial and residential, commercial services offered on weekends and nights

Services we don't offer

Air Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.416 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
0%
2
13%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.8
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-16 of 16 reviews

Charles J.
01/2013
5.0
carpet cleaners
  + -1 more
Chris and Blair showed up a little early and got right to work. Within an hour they had finished the job and our carpet not only looked great it also smelled fresh and clean. Left our doors and windows open for a about an hour to let the carpet dry completely. I would use these guys again!
Description of Work: Had our living room, hall and dining room carpets cleaned. Also, had two large throw rugs cleaned. Additionally, had one area cleaned to remove pet odors. Vacuumed the area and moved as much furniture as I could in advance. However, two men showed up on the job so I guess they could have moved the furniture for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Mary C.
11/2012
5.0
carpet cleaners
  + -1 more
They arrived on time, went to work and finished when they said they would. It all went very well.
Description of Work: Carpet cleaning at my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sankar V. S.
11/2012
4.0
carpet cleaners
  + -1 more
Very good people, prompt, professional, polite. Didnt necessarily like the quality of carpet cleaning. Took slighly longer than we expected.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

WANDA K.
11/2011
4.0
carpet cleaners
  + -1 more
While the carpets looked really good, they felt very stiff as if residue was left on them. The cleaning didn't seem to last as the spots showed back up pretty quickly.
Description of Work: I had all of my carpets cleaned and pet spots treated. I also had a pet treatment done.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

GAIL S.
08/2011
2.0
carpet cleaners
  + -1 more
CHEM-DRY OF CORDOVA I wasn't to happy with Chem-Dry of Cordova. I had a few dirty ares on the carpet, and they didn't get them clean. I had specifically wanted a carpet cleaning company, that didn't get the carpet real wet. It looked like Chem-Dry of Cordova, was putting a foam on the carpet, and a rotatory carpet cleaner. The carpet took 24 hours before it was dry. I called the manager, and he never called me back. They never did explain what they were going to do. I wasn't happy with that at all.
Description of Work: CHEM-DRY OF CORDOVA I used Chem-Dry of Cordova, to clean carpet in 3 rooms. It was about 3 months ago, and cost was like $99.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$99

Deborah K.
05/2010
5.0
carpet cleaners
  + -1 more
Performed work in a timely manner, very organized.
Description of Work: Area rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Lisa C.
04/2010
2.0
upholstery cleaning
  + -1 more
The owner was very responsive when I booked it. Two young men showed up dressed professionally. After realizing that the sofa was dry clean as recommended by the manufacturer, they offered to wet clean it but only after I signed a waiver. I asked them to do what the manufacturer recommended. They told me it would not clean the same. And it didn't! After they finished, there was very little difference in the cleanliness of the couch. They did not get out the dirt spots. I feel like the money I spent was wasted.
Description of Work: Hired them to clean one sofa.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$80

Priscilla E.
01/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did exactly what they said they were going to. They cleaned the sofa. They showed up on time, but they did a good job. I will call them again. They were courteous and professional. We have no complaints against them. Their price was right in line with other people that I checked with.
Description of Work: I used Chem-Dry of Cordova before Christmas for carpet cleaning. They cleaned a chair, an ottoman, and a sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Joanne M.
03/2007
5.0
carpet cleaners
  + -1 more
The service people were friendly and businesslike. The arrived late, but had called to advise me of the delay, which I appreciated. It was a bit inconvenient to finish so late, but sometimes these things can't be helped. Overall, they were careful and did a fine job.
Description of Work: They cleaned 6 rooms and a hall, and applied ScotchGuard to the heavy traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

ROD S.
10/2006
5.0
carpet cleaners
  + -1 more
Crew ran late, but came after normal business hours. Worked fast and did a good job.
Description of Work: Cleaned den, master bedroom, master bath, and hallway, and added protectant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$140

ALICE R.
09/2006
5.0
carpet cleaners
  + -1 more
I got the carpets cleaned for pet damage and stain removal. They use good quality cleaning products and powerful machines to dry our carpets in a few hours after they've been cleaned. They have friendly, professional people who do the work.
Description of Work: I had the carpet cleaned in my hallway, the study room and the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

09/2006
5.0
carpet cleaners
  + -1 more
This company is very good. They have people who know the business really well. It's a company that delivers high on quality and professionalism.
Description of Work: We got our carpets steam cleaned in the hallway, our bedroom and in the dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

09/2006
5.0
carpet cleaners
  + -1 more
I always ask them to clean my carpets as they are very quick, in fact, perfect in their work. They take care when handling my expensive carpets and valuable furniture during the clean up. I'm very happy them & their services.
Description of Work: They cleaned the carpets in the bedroom, hall room & my computer room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

09/2006
5.0
carpet cleaners
  + -1 more
They were excellent. Truly professional, reasonable and committed. I will surely hire them again.
Description of Work: They cleaned the whole upstairs, that is 5 rooms & the hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

LISA H.
09/2006
5.0
carpet cleaners
  + -1 more
They cleaned three rooms of carpet that I described earlier. They have done a very good job.
Description of Work: They cleaned three carpets in my house, in the family room, living room and in the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

ROY J.
09/2006
4.0
carpet cleaners, carpet installation
  + 0 more
I think Chem Dry of Cordova did a good job on our carpets. The living room looks better now. They workers were nice. They are a reliable and professional company. I will use their services in the future.
Description of Work: Chem Dry of Cordova cleaned the carpet in our living room. They also stretched it to make it look newer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

    Contact information

    483 Grace Cove, Collierville, TN 38017

    www.bluffcitychemdry.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Carpet Sales and Installation,
    Oriental Rug Cleaning,
    Floor Cleaning and Waxing,
    House Cleaning

    FAQ

    Bluff City Chem-Dry is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Bluff City Chem-Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Bluff City Chem-Dry offers free project estimates.
    No, Bluff City Chem-Dry does not offer eco-friendly accreditations.
    No, Bluff City Chem-Dry does not offer a senior discount.
    No, Bluff City Chem-Dry does not offer emergency services.
    Yes, Bluff City Chem-Dry offers warranties.
    Bluff City Chem-Dry offers the following services: Carpet cleaning, upholstery cleaning, pet urine odor treatment (PURT), area rugs and oriental rugs, difficult stain and spot removal, tile and grout cleaning, commercial and residential, commercial services offered on weekends and nights
    Air Duct Cleaning

    Contact information

    483 Grace Cove, Collierville, TN 38017

    www.bluffcitychemdry.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM