Dustin was involved in building our log home kit. He and Jonathon Dip told us that they had built log homes before. Obviously they hadn't. They took many trips to the factory to look at a model home and still had problems. They cut a major beam wrong and left the home open to the elements and soaked the inside wood and left it water stained. They took much longer to build than they proposed and kept missing work days causing us major cost over runs and personal stress. They kept coming up with excuses why they weren't showing up at the site. We found later in the game that they were trying to build other houses at the same time. I wouldn't recommend this crew to build a doghouse. I understand there is another situation with these guys too. STAY AWAY FROM DUSTIN!
Description of Work: Built a log home from a pre cut kit.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$200,000
Max M.
11/2012
1.0
home builders
+ -1 more
It was not a good experience at all.
Description of Work: I had been working with the contractor for several months and he was looking forward to building the home. The rough in job was bid at over $26K and was to begin on Monday. On the prior Thursday, he told me he was not going to build and made up various reasons. As I addressed each reason with a solution, it became clear that he had another job he preferred to do over mine, although he would never so state. It is simply not right to lead people on for several months as drawings are developed, ground prepared, footings poured, and walls poured and then decide at the 11th hour you are going to walk away. I have now had to delay the build while searching out and approving a new contractor.
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FAQ
Total Home Improvements is currently rated 1.8 overall out of 5.
No, Total Home Improvements does not offer free project estimates.
No, Total Home Improvements does not offer eco-friendly accreditations.
No, Total Home Improvements does not offer a senior discount.
No, Total Home Improvements does not offer emergency services.
No, Total Home Improvements does not offer warranties.