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SOUTHERN TURF PRODUCTS

1.0(
1
)

Lawn Mower & Power Tool Repair, Rentals - Equipment

About us

The Chattanooga, TN area's Power Equipment Superstore. We sell brands like Exmark, Ferris, Snapper Pro, and Snapper mowers. We sell Redmax power tools. We also carry brands like Billy Goat, Turf Ex, Accelarator and more. If it is equipment you use outdoors and has an engine and/ or tires we sell it.

Business highlights

15 years of trusted experience

Services we offer

We service most major brands of outdoor power equipment and have the fastest turn around time in our area, period. We offer service packages depending on the needs of the customer.

Amenities

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Write a review
Showing 1-1 of 1 reviews
William T.
10/2012
1.0
lawn mower repair
  + -1 more
e
Description of Work: I went in to have a fuel line replaced and they insisted I needed a carburetor. I got an estimate and was told it would be 5 days. It was three weeks when I stopped in and it had already been fixed.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$85
Response from SOUTHERN TURF PRODUCTS
We regret that [removed member name] had a bad experience. I looked at our history for this customer and noticed that we completed the equipment in 6 days. I cannot recall at this point if and when he got called to tell him, it was completed. Nevertheless, we are always looking at ways to make the experience for our customers better. We have since reorganized our service department, and have a fulltime service writer who calls customers and updates them on their equipment. Again, we are sorry for this customer's experience and will reach out and see if we can get another opportunity to be better for him and learn from this experience, for our future customers.

    Contact information

    3870 Westview Dr NE, Cleveland, TN 37312

    www.SouthernTurfProducts.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Lawn Mower & Power Tool Repair,
    Rentals - Equipment

    FAQ

    SOUTHERN TURF PRODUCTS is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 2:00 PM

    SOUTHERN TURF PRODUCTS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, SOUTHERN TURF PRODUCTS does not offer free project estimates.
    Yes, SOUTHERN TURF PRODUCTS offers eco-friendly accreditations.
    No, SOUTHERN TURF PRODUCTS does not offer a senior discount.
    No, SOUTHERN TURF PRODUCTS does not offer emergency services.
    No, SOUTHERN TURF PRODUCTS does not offer warranties.
    SOUTHERN TURF PRODUCTS offers the following services: We service most major brands of outdoor power equipment and have the fastest turn around time in our area, period. We offer service packages depending on the needs of the customer.

    Contact information

    3870 Westview Dr NE, Cleveland, TN 37312

    www.SouthernTurfProducts.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 2:00 PM