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Davis Heating & Air Conditioning Inc

Heating and Air Conditioning

About us

After hours services and Saturday services by appointment.

Business highlights

51 years of trusted experience

Services we offer

Installation, repair and maintenance of Heater, air conditioning, home safety, thermostat, duct work & air purification.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.9
punctuality
4.6
Showing 1-16 of 16 reviews

Joy Y.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have used them for many, many years. I wouldn't switch to anyone else. They do a great job. They are dependable. The guy they send out here is wonderful. He is very personable and knowledgeable. It is a good value for the money. He is a well trained professional.
Description of Work: They come twice a year. I pay a yearly amount and they come out twice a year. If there is anything serious I would have to pay for that. I haven't had to pay for anything in a really long time. They do a regular maintenance I think that helps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy Y.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are the only people we have ever used. I wouldn't use anybody else.
Description of Work: We had heat and air put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruthie C.
07/2017
2.0
heating & air conditioning/hvac
  + -1 more
Requested emergency service, was quoted a price for emergency service and agreed to pay it so we could get someone out that day. We DID receive a phone call quickly, but they did not come by. While I appreciate their call - them not coming by caused us to sit in a hot house - literally over 86 degrees inside my house - where I work and where our child had to stay - for 3 days. On the 3rd day, they did call to see if we still needed them and I gave them a resounding YES, please. I was then told it would be after lunch. I reluctantly agreed. "After lunch" became after 3 at which time I called to confirm they were coming. The dispatcher said they would take a message and could not confirm they were coming. They finally did come around 4:15pm. He told us to turn it on and left. He did not test it, quoted $350 just for a temperature control which can be bought for less than $100 (not installed). He collected the $89 fee and left. I seriously believe because our address is not in an exclusive neighborhood, we were pushed to the side. I was very disappointed. The only reason I am giving a D rating is because they did make two phone calls -otherwise, it was an epic fail.
Description of Work: air conditioner temperature control
Rating CategoryRating out of 5

Jean F.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
They quoted a reasonable price for purchase and installation -- then went a step farther and deducted the original repair amount I had already paid. The work was totally completed within 4 days in a very professional and thoughtful manner. (note: I called my usual local HBAC company to asked what they would charge and their estimate was $500 to $2000 higher than the Davis quote).
Description of Work: The HVAC unit in my lake cabin was not working and it is very hard to find someone in that service area -- but Davis Heat and Air visited my weekend place within an hour of my call and began repairs that day. After attempting to resuscitate the 1999 unit they determined that buying a new unit would be smarter than continuing to put money into an aged one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,050

Ron D.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
They're very good people. I would recommend them to anybody. We just happened to call some when our A/C unit went out and we've been with them ever since. They're just good people, they stand behind their work. We had a problem with Maytag, we had a Maytag unit put in and it was a piece of junk. They stood behind it and made Maytag take it back and then we put in a different unit. I think it was $5500 originally and then the Maytag unit went bad. It didn't cost us a dime to get the Trane unit. They came in and replaced the Maytag with a Trane unit and that was seven-eight years ago, at least. We pay $120 a year and it's $62.50 each visit, to service our unit. Price-wise, they're probably not high, they're probably average. They weren't the highest priced and they weren't the lowest priced. They're always here when we want them. They're very good with punctuality. We make the appointment with them and they come on time. They're honest, they're on time and their prices are fair. We don't have to follow up or we don't have to call them back. We still and will use them.
Description of Work: We have them twice a year. They were here last month. We do a summer and a winter service, they come out and check the coils.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62.5

Ron D.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
I used Davis Heating & Air Conditioning. It was suppose to be a good system but it was bad. Davis put in a new system, I think it was Reemus or whatever. They didn't charge us to put in the new system. Maytag was good enough, stood up and gave us money back towards the system and Davis put it in. We have them in twice a year, we have a small contract with them and they send guy out and make sure all things are up to snuff. We met with the owner and they are just good people. I would give them an A+.
Description of Work: We had a Maytag system put in by Davis.
Rating CategoryRating out of 5
Yes, I recommend this pro

William O.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Changed out heating and air unit. |Everything went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Benson V.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician (Tommy) looked under the house for a problem with our vents and ducts (excessive moisture). He reviewed what may be the problem and it did not have to do with the vent or the ducts. He was very friendly and gave us several suggestions about out air conditioning and what we could do to prevent this problem in the future. I called one day and they responded the next (we did have air conditioning, so it was not an emergency situation). We felt good about dealing with Davis and will use them in the future if we have a problem. We are also considering purchasing a maintenance package with them to prevent any problems in the future.
Description of Work: Look at the duct work under the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah K.
07/2014
1.0
heating & air conditioning/hvac
  + -1 more
Had them install a new unit in April....this took 4 days and we had to miss work. Then the units drain line flooded the area. We placed a call to have someone come out (don't remember the exact time of call but did not say emergency either). They called to say they would be there Sunday and arrived on time. They were there less than an hour. Bill says they cleared lines...guess what we still have the same problem, but were billed for coming out on a Sunday...Monday would have been better...WILL NEVER USE THIS COMPANY AGAIN....their prices are too high and staff unprofessional of handling ANY situation.
Description of Work: Had them install a new heating/cooling furnace in basement in April. Started having flooding problems around the unit in June.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0

$207.58

Response from Davis Heating & Air Conditioning Inc
The new unit was actually installed in March. The job started on March 5, 2014 and was completed March 7th. At noon on March 5th, the technician installing the job was notified his wife was being admitted to the hospital for a heart attack. He left at lunch. The owner of the company along with a retired former employee came out to the job to continue work and the job was completed on Friday the 7th. In regards to the drain, Mrs. [member name removed] called our office at 2:32pm July 6, 2014, from her home number requesting a technician. After receiving the information from the Answering Service, our technician responded to Mrs. [member name removed] to let her know he was available to come out that same day which was a Sunday. Saturday's, Sunday's, and Holiday's are considered after hours repairs. However, Mrs. [member name removed] was only charged our regular rates and not any overtime charges; the rates would have been the exact same on Monday since she was not charged for after hours. She was advised the drain was clogged due to a plumbing issue with her home and needed to contact a plumber. We were not notified of any water issues in basement until the call on July 6th. Normally the type of unit replacement we made in March does not take 2-1/2 to 3 days, however under the extraordinary circumstances it was unavoidable. We strive to resolve any customer issues we have and responded to the water leak, the same day we were notified. Mrs. Killian was not charged overtime. As with any product or service, consumers have many available options. We believe we have been faithful in providing prompt, professional, and courteous service to Mrs. Killian since our relationship began. Best Regards, Davis Heating and Air

Janet E.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have a yearly maintenance agreement with them to keep our heat pump functioning. They come out in the spring and fall to prepare for each season. The pump is an old one, but they hae done an excellent job of keeping it running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Rebecca S.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician arrived on time and thoroughly checked the outside unit along with associated mechanisms in the attic. Since the noise the unit was making the night before had since stopped, he advised it was probably due to freezing/ice in the outside unit- it was below 10 degrees that night. But, he still took time to actively listen to my explanation of the previous problem/concern and to ensure there weren't any other remaining issues. I greatly appreciated the prompt response and professionalism. I would definitely use this company again and would also recommend to others without hesitation.
Description of Work: Checked our heat pump- outside unit and attic. Outside unit was making a horrible clattering sound/noise the night before I called for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Ron D.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are here when they say they're going to be here. Their prices are reasonable. More than anything they are really fair and honest.
Description of Work: Davis Heating & Air Conditioning, Inc. does two annual checkups on our unit for tuneups and all that stuff. And they recently installed our AC unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62.5

Donna C.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Phone call to Davis Heating and Air requesting quote for new heating and air unit. The following Tuesday they were here at our home and gave us a quote. We accepted the quote and gave the job to Davis Heating and Air. Our unit was installed on 4/26/2013. Workers were very professional and informative. We will be referring them to our friends and family. We appreciate their prompt and professional service.
Description of Work: Phone call to Davis Heating and Air on 4/12/2013 requesting quote for new heating and air unit. On 4/16/2013 a representative came to our home and gave us a quote. We purchased the unit and it was installed 4/26/2013.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christy D.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
It was fast service, and they were honest.
Description of Work: Davis Heating & Air Conditioning Inc replaced a motor on the air conditioner for us. We have used them before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Bettye S.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are excellent, always on time and professional. Their prices are reasonable and I have been using them for about 5 years. They were referred by a neighbor and I will use them again in the future.
Description of Work: I used Davis Heating & Air Conditioning for twice seasonal heating and air conditioning checkups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Kenneth P.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
We have been using them for a number of years and they are very good. This company is also dependable, courteous and reliable. They do twice yearly maintenance on my HVAC system and also installed my heat pump about 8-10 years ago. I have not had any negative dealings with anyone in the company ranging from the ladies in the office to the workers that come to the house. The technician calls ahead to give me notice when he comes out for service. I have heard from other people in the area that their pricing is very fair and I will use them again in the future.
Description of Work: I used Davis Heating & Air Conditioning to replace a fuse and do basic maintenance on my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    2420 Guthrie Ave NW, Cleveland, TN 37311

    www.davisheatingandair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Davis Heating & Air Conditioning Inc is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Davis Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Davis Heating & Air Conditioning Inc offers free project estimates.
    No, Davis Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
    No, Davis Heating & Air Conditioning Inc does not offer a senior discount.
    No, Davis Heating & Air Conditioning Inc does not offer emergency services.
    No, Davis Heating & Air Conditioning Inc does not offer warranties.
    Davis Heating & Air Conditioning Inc offers the following services: Installation, repair and maintenance of Heater, air conditioning, home safety, thermostat, duct work & air purification.

    Contact information

    2420 Guthrie Ave NW, Cleveland, TN 37311

    www.davisheatingandair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed