AAA Heating & Air

Absolutely great people to deal with!

Job was analyzed and quickly repaired same day

I called AAA heating and cooling to come sort out some cooling system issues with my home. The situation: I just purchased this 2300 sq ft house and it has a 3 ton trane duel fuel system that's approximately 16 years old. We were in the hottest days of summer with outside temps peaking 100+ for the past two weeks. In order to cool my house I had to set my downstairs to 90 to keep it off and let the up stairs zone do the heavy lifting (cool air sinks). To add into the mix I discovered the thermostat wiring is fubar when I went to hook up my nest thermostats. I troubleshooted as far as I could go to improve airflow and efficiency. The system still ran all day trying to keep up and the house stayed at 80 until 3am when it finally cooled down each night. Time for the pros to step in. The customer service: My wife called and was greeted by Pam. Pam was extremely nice and worked with our schedule getting us a service call setup the next morning since we were leaving at lunch for a quick trip to Birmingham. Pricing was upfront and very reasonable. The service call: Keith arrived on time ready to work and got straight to the point. He asked whats wrong I set about explaining the situation. He listened to the whole thing tben set to work. He started at my thermostats checking the wiring then down to the crawlspace to look at my furnace and coil. Found out my coil was an older Carrier brand converted to the new refrigerant type he looked at the condenser and checked my refrigerant pressures. They were very low. But he didn't just shoot some in there and call it good. Since the system was a mixture of Trane and carrier components he didn't try and assume what pressure would do the trick. Keith hooked up his meter and slowly added the refrigerant watching the temperature of the refrigerant and the systems cooling capacity. He added a little at first to see if it would have an effect, then let me know how much refrigerant was going to cost before doing the full service. Ended up adding 3lbs of refrigerant to get 10? of subcooling and wow what a difference it made. He was extremely knowledgeable and gave me great advice for my system. He also made sure to emphasize my families safety by reminding me to install more and inspect current carbon monoxide detectors since I have a older gas furnace. I will most definitely be having AAA out again to do all my service calls and any upgrades I need. Very reasonable price and straightforward. Highly recommended

unknown

unknown

John (the owner) and Don quickly responded to a concern I had over our HVAC installed 2 years ago by another company. Their expertise and knowledge of different brands was evident as they efficiently went through the steps of diagnosing the problem and fixing it. I was very impressed and pleased with this company's responsiveness, transparency, professionalism and expertise.

It was a labor intensive job. All vents had to be cut in, ducting and insulation all had to be hauled upstairs. The air unit also had to be carried up stairs and placed in a small attic space during hot days. The heat pump was newly installed outside and they ran all the pipes up the wall of the house outside and are having a special covering manufactured to appear as if it was originally part of the house. Even though they ran into extra difficulties not visible during the first inspection and estimate, the held the price to the original estimate. I appreciated their Christian work ethic and personal conduct. They are truly what they advertise. Excellent! This was our second installation with AAA and they kept the time and pricing accurate and punctual. An office member would call to let us know that the install team was on its way giving my wife and I time to prepare.

Great value and install. Very clean and called before they came the 2 days.

They are prompt and honest. I will call them back and use them again in the future.

Arrived on time, called before coming and removed a 17 year old system. Installed a new 14 SEER Trane unit per my choice and repaired all duct work under our house. They also installed a new digital thermostat that is great for my aging eyesight. Excellent service and was recommended by two of my neighbors who reported a positive experience to me.