Description of Work: having never had a fire before I did know what to expect and they took advantage of that. Further when it was all over (two years later) we did not get all of possession's back. Since it was a 3400 sq ft house it took quiet all while to realize this. Still remembering things that never came back!
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$100,000
Response from ServiceMaster Fire Water & Wind Damage Restoration
Mr. [Member Name Removed], We are sorry for any problems you experienced. We wished you had contacted us about any missing contents.
LaVaughn D.
01/2015
5.0
unknown
Description of Work: Waterproofed masonry walls. Found areas that required redoing. They came out to review the areas and returned that Monday and re-waterproofed the whole thing. They were very professional and courteous. I am a senior and very much appreciated their attitudes and professionalism.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from ServiceMaster Fire Water & Wind Damage Restoration
Thank you so much for the opportunity to serve you.
Jan P.
09/2011
5.0
Service master is a great company. We have used them in the past and any time we have any issues they are great about fixing it to our satisfaction!
Description of Work: Water Damage restoration and clean up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ServiceMaster Fire Water & Wind Damage Restoration
Thank you so much for your business, we greatly appreciate it.
carole P.
10/2010
5.0
It was great! I spoke to the owner of the franchise, Mathew Duncan and he was so professional and warm that I soon lost all anxiety about the process. He came out with his team a couple of days later and answered all questions I had and really made me feel like I was in good hands. Every person who walked through my door who was involved in the mold remediation, was competent, professional, efficient and went above and beyond what was expected. They walked me through every step and I knew exactly what to expect during each phase of the operation. After they left I noticed that they had even fixed a door handle that was loose that had nothing to do with the mold problem. I really got the feeling that I was in better shape after the whole process that I was even before I had the mold problem. I LOVE these guys!!
Description of Work: I discovered mold growing in my basement. They came out, tested surfaces for types of mold and did an air quality aseesement for airborne spores. After the test results came back a few days later, they removed all the drywall, door frames, and part of the bottom step of the stairs leading to the basement that had the mold growing on it. Then they sprayed with an anti mold product and then sealed everything with a anti mold sealant. The next day they came back out and tested for surface spores and air quality. The pre and post tests are official and are to be included in the house info when we sell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Response from ServiceMaster Fire Water & Wind Damage Restoration
Thank you for the opportunity to serve you!! We appreciate your positive feedback. Matthew Duncan ServiceMaster Fire Water & Wind Damage Restoration
Melinda H.
11/2009
5.0
The boss came out to inspect several times to make sure his employees were doing what they were supposed to. My homeowner’s insurance took care of the cost.
Description of Work: I used Servicemaster over the Labor Day weekend for water cleanup.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ServiceMaster Fire Water & Wind Damage Restoration
We appreciate you and your business, thank you so much.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mold Testing & Remediation,
Asbestos Removal,
Water & Smoke Damage,
Carpet Cleaning
FAQ
ServiceMaster Fire Water & Wind Damage Restoration is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
ServiceMaster Fire Water & Wind Damage Restoration accepts the following forms of payment: Check
Yes, ServiceMaster Fire Water & Wind Damage Restoration offers free project estimates.
No, ServiceMaster Fire Water & Wind Damage Restoration does not offer eco-friendly accreditations.
No, ServiceMaster Fire Water & Wind Damage Restoration does not offer a senior discount.
Yes, ServiceMaster Fire Water & Wind Damage Restoration offers emergency services.
Yes, ServiceMaster Fire Water & Wind Damage Restoration offers warranties.
ServiceMaster Fire Water & Wind Damage Restoration offers the following services: Disaster Restoration Emergency Restoration Mold Remediation Packout/Content Cleaning Structural Drying Trauma/Vandalism Cleaning