Premium fence and floor

Steve did clean the mold and rebuild the drywall but he does not know how to paint. I got overcharged for his multiple attempts to paint the wall correctly. He and his two workers did not clean or spackle the walls prior to painting. He charged me $1200.00 just for painting the about 600 square feet. He ordered two incorrect doors and then argued with me about it. I paid him initially $6,000.00 to cover materials (not including the brand new kitchen appliances, which was purchased from an appliance store) but Steve refused to provide the receipts for materials he purchased. He was also behind in painting the garage floor. I had postponed delivery of the appliances waiting for Steve to paint the floor. He still had not completed the job when the appliances were delivered, which included free set up. Steve did paint the garage floor but one of his workers painted the garage wall and slopped white paint all over the newly painted floor, which Steve itemized at a cost of $400.00, and he refused to repaint over the mess his worker did. French doors were sloppily installed--I don't think Steve has heard of a caulking gun because the caulking was slopped all over the door frame--a five year old could have done a better job. Same with the two entry doors---he didn't replace the frame that was part of the cost of the door. I know Steve was just trying to pocket the money--the doors were not even the right doors that I wanted and he argued with me about that. Also, he left the sliding glass door that the French doors replaced. day Steve did some plumbing work for the new kitchen and he hired a buddy of his to do the electrical work without my approval. Steve refused to tell me the name of his buddy and itemized that cost to be $400.00. I had Hiller Plumbing come out, a company I highly recommend, and the plumbing and electrical work that Steve and his buddy did was wrong. The plumber told me it was clear that he didn't know what he was doing. Steve took off to work on another job while leaving his two workers to supposably work--this was for the sake of trying to justify charging me the money that I had already paid him. I had hired a woman to do yard work during this time and she reported to me that one worker just stayed outside smoking his cigarettes while talking on the phone. I fired Steve. I repainted all the rooms and had to pay Hiller plumbing and electrical to redo the work that Steve and his buddy did. I had a lot going on at the time and should never have tried to have this work done and I was stupid. I asked Steve if he was licensed and he said he was. He's not. Here's what I recommend before you hire anyone to do any type of contraction work to be done. 1) Visit the TN.gov website to verify the person is licensed and check to see if there are any complaints lodged against the person and/or company; 2) Get everything in writing and obtain all your receipts for the materials purchased. Fifty percent of the total cost should be for materials and the other half for labor. You have the right to get your receipts (to prove their not stealing and charging--I did get the receipt for the two wrong doors and guess what, it showed I paid for a total of 6 doors). Steve refused to provide the rest of the receipts; 3) After a contract has been signed with their license number on it and an itemized list of all the materials and labor cost, only pay ? of the amount for the materials; 4) Do not pay any more money until the job is complete and you have inspected it and approved all work. If you're not happy, don't pay until the person fixes it or completes what he is suppose to have done. If they ask for money as Steve did, say no. Do not pay the job in full until the job is complete and that you are satisfied with the work; 5) Supervise the work and if you can't be there, hire someone to manage that the work is being done and done professionally. This was a very bad experience for me and I know better. I don't want anyone else to go through what I went through. It won't happen again.

unknown

We want a fence installed. I called to see about getting an estimate. I was told that they could come by Wednesday afternoon or Thursday. No one came by, no phone calls, etc. Good Customer Service and Communication- We had a different company come and give us an estimate for the fence, they were to show up at 1030 one morning, the guy called us at 10:20 saying he was running late and would be there about 15 minutes late.

I requested four other quotes from various installers in this area and Premium Fence quoted me the most linear footage at the least expense. They were $2000.00 under the most expensive quote I received. I would use this company again. Their work is quality work.

unknown

He was on time and nice. He was professional. He gave me all the answers that I wanted. It wasn't real involved but he told me how long it would take and told me about the product. I'm probably going to wait until spring to call him back.

Great, we had bad flooding so it was delayed only a few days, job still got done.

They fit me into their schedule when I had a deadline. They tried to work with me even though they didn't really have the time to. They did a good job.

Steve and Brandon tiled our kitchen floor, back-splash, downstairs bathroom, both upstairs bathrooms, and hung two storm doors. At first we only got an estimate on the kitchen, half bath, and front storm door. It was a reasonably priced estimate, completely worth it and on par with the quality of their work. After having them tile downstairs, we opted to have them tile upstairs - again fantastic work. They mishung our security storm door (did not set it right and put the handle on upside down) plus he had to build it out a little which cost more than expected. I would also recommend their tile work. They may not have been the cheapest estimate we got, but they showed up on time, kept us informed of any extra materials and cost, sober, good appearance, and honest. The only thing that has bothered me about this whole experience is when I have them come back they make an excuse for EVERYTHING! Evidently our house has settled more in 6 months than it has in over 4 years which has caused minor issues - grout cracking, doors not closing properly, the from storm door will not even lock now! It's a $375 door ..... that cost me over $150 to have them install. I recommend their tile work, but not their door installations.

The installation went very well. The project took a couple days longer than expected because the existing subfloor was not suitable for hardwood installation and additional plywood had to be installed, but this was an unforseen circumstance. Overall, the installers were professional and courteous, and we are very happy with the end result. The price included carpet removal and moving the furniture, which was really convenient, and the overall cost was very reasonable. I would definitely recommend Premium Fence and Floor for hardwood floor installation.

They came out, were quick with the price, and were a little cheaper than the other contractor we had come out. They started about a week later and finished within the time we were told. Everything looks great and wife is very happy too.