One Hour Heating & Air Conditioning - Clarksville

Description of Work: .

Description of Work: The technician was on-time and professional. All of the needed parts were on his truck, so there was no wasted time spent going to buy parts. |

Description of Work: Heating tune up on two units

Description of Work: Complete removal of old split system, installed all new duct work, a 3ton package unit. Explained everything they were going to do and when finished they showed me everything they had done!

Description of Work: Annual plumbing inspection- paid for as part of being in the club.

Description of Work: Mr. Shannon brought it to my attention, that if an AC unit ever needs Freon then there is a problem. No AC unit should ever need Freon. It is not like your car, where you need to refill it when it gets out. (I was not asking to refill it, I only wanted to find out where the leak was and if it was great or small.) A side that, when they (Mr. Eric and Mr. Shannon) left I knew the same thing I already knew before they came and that is, there is a leak in the unit. I wanted to find out what type of leak, be it great or small this issue was discussed while making the appointment. I agreed for Mr. Shannon to go ahead and make an appointment to go over an estimate to replace my entire system. (The convincing thoughts from Mr. Shannon, was that it would go into a high cost and certain parts would be limited guaranteed. This concerned me so I agreed to an appointment to hear the estimate for replacing the entire unit.) After they had left, I then called back because I felt side track and I did not get what I really wanted. I spoke with the same lady I made the appointment with. She mentioned that she would have to listen to the recorded call from earlier to see what was discussed. (I wished after hanging up the phone that I had ask to listen to the call myself. I declined any further service with them because I was not comfortable with that conversation.) In addition, it was getting late and I told her that I didn't want to pull anyone from their home because they have family. I hope this call was recorded as well!

Description of Work: I had them clean out my furnace.

Description of Work: The were here to check the heating and air conditioning system.

Description of Work: Their work is great. My technician is Shannon and he is excellent. He comes out twice a year and cleans my unit. I'm ony required to have it cleaned once a year to maintain the warranty, but I've read that having it cleaned twice a year makes the unit last twice as long. The only problem I've ever had is with whomever maintains the Club membership paperwork - they can't seem to keep the documentation straight. I received a form letter two weeks after re-signing for the Club that my club membership had expired. ???????.

Description of Work: I used One Hour Heating & Air Conditioning for heating and air-conditioning services.

Description of Work: They replaced my heating/air conditioning system with a new one. They were prompt and did exactly what they promised, when they promised at a reasonable rate. There was one minor problem with the installation which they straightened out immediately. They were courteous and very neat, clearing up all the mess of the old system and the installation. They have scheduled the check ups promptly and around my schedule. Could not have asked for more!