Hiller Plumbing Heating Cooling & Electrical

This company is a joke!! The came out to give me a price for hooking up a new heater which was already bought and was going ro charge me 1,500 OMG they are ripping people off.. I cantacted another company which only charged me 300.... Beware of then they charge you 69 just to come out... never again...

Prompt on time arrival, showed husband how to light the pilot after fixed and we will call them again for future needs .

Installers arrived on time, explained the process, got right down to work, completed in a timely manner and cleaned up their mess afterward. Very professional team.

Hiller actually told me the work was too hard and they wouldn't be completing it. They still charged me for the whole job though. They also repeatedly cussed around my family, left my house unlocked and unattended and lied to me about the work being completed. After I was told the job was finished I emailed pictures of plumbing that were not replaced or not up to code and another plumbing crew spent two more entire days after the work was "done". After those two days I was advised the job was too hard for them to complete. They also unnecessarily damaged my floor that had to be replaced. They did replace it however it is a much lower quality now than before.

Great. Excellent work and did not take them very long at all considering they had to get parts and crawl under the house. Very kind and courteous and everything was fixed in an expeditious manner. I have used Hiller Plumbing in the past and I continue to be very pleased with their service.

The installation went all right, and the unit itself has worked well and is easy to service. My only beef with Hiller is that they are 'way higher-priced than anybody else around here. They do very good work, but charge ultra-premium prices for doing it. I've had them at my place 3 different times for different jobs, and each time they did a solid, professional job with no call-backs needed. I just can't afford their prices anymore. If you've got money to burn, give them a call; you won't be disappointed at all with the quality of their work, it's top-notch. They must need the money to pay for all that TV advertising....

We received two quotes one of which was Hiller. They were not the cheapest but matched the price of the other and actually delivered a few extras at no additional fee. The work was done quickly and professionally.

I asked for an estimate putting in the water heater I already purchased. The cost was way more than I expecte. I called another plumber, who did an excellent job for less half the price. Plus a year ago I had a leak fixed by Hiller. Sadly my wall was still wet! I had to call another plumber, who informed me that Hiller made more damage than before. God bless the warranty company paid for this, but it would have costed me another $500 on top of the $400 Hiller charged me for their horrible job!

Hiller's plumbers were punctual and did good work, but the bill was very high.

Hiller's worked wonderfully for our situation. We are landlords of a home in KY but live in Oregon. The company was very efficient, working with us via the phone and through our property management company. They kept us up to date on all the details and helped us make the most efficient choices. We were not pressured into buying something we didn't need or want. They also gave us the option to repair the part but explained to us that the part would break again as it had just done. The servicemen were polite, punctual, and very professional. The work was completed, cleaned up, and working properly in a very short amount of time. The office called us a few days later to be sure there were no issues that needed to be resolved. While the price seems high, we couldn't find a better price without doing the work our self, which wasn't an option. I would recommend this company to anyone needing plumbing, cooling, and heating assistance.

Responded immediately and were able to repair a major plumbing problem in a very timely and efficient manner. A huge "Thank You" to Jeff, for his professionalism and fast response. It is always stressful, when these problems happen right before a holiday (especially Christmas, when you have company coming to visit). We were definitely impressed, and would highly recommend Hiller Plumbing.

I was pretty satisfied. They were expensive.

A gentleman came out and he went under the house to clear the area. He made some recommendations in what we could do and some tips with running hot water through our sink. They also sell a product that helps clean the line as well. He did the job and it helped eliminate the problem of it overflowing.We were very pleased.

It didn't last a week before we had the problem all over again

They are excellent. They were on time and they follows the warranty. I have no complaints.

A/C stopped working Thursday before Memorial Day Weekend, fun stuff. Called Hiller and the earliest they could get a technician out to the house was the following Tuesday due to them being crazy busy. I was annoyed and in an 84 degree house for 4 days, but I got over it. Could be worse, right? So Tuesday, the technician, Donnie, showed up right on time, after giving me a call to let me know when he was 45 minutes out. He was a super sweet gentleman, and very professional, even when my dog acted up. He explained everything to me and was very clear about the cost of the work. At that time I didn't care about money as long as my A/C was working. He informed about what parts I should think about having replaced in the future and was extremely informative. I would HIGHLY recommend this tech to anyone, Donnie really knows his stuff! And my A/C was working in minutes!

I decided to go with a different company after calling for an appointment. The lady I spoke with was very unprofessional and very hard to understand. It wasn't an accent that was the problem, just sloppy English. I had to ask her to repeat herself multiple times. She was not helpful or accommodating. It's interesting how many companies don't realize that the front desk staff is everyone's first impression of any company. Besides, $79.95 is an awfully lot of money just to tell me what's wrong with my a/c.

I have always had a good experience and they are polite, punctual, and neat.

The plumber that came out was wonderful. He had the toilet unclogged in just 10 minutes. Our son through some toys in the toilet, as it turns out. He fixed the leak in the kitchen and replaced the 2 bathroom faucets in just under an hour. I would definitely recommend them.

Glad they came when they said. I had a leak in a pipe and I called. They said they'd be here after 6 pm and they call 30 before they would show up. Well the guy must have forgot to call but never the less I was glad he showed at 9 pm. I didn't now they had 24 hour service but I was happy they do.

They were very professional and nice. Did a thorough search and found where the leak was coming from.

We told the salesman that we wanted the best HVAC and the best humidifier that we could get. Obviously that didn't happen. The very next day after they installed the new system, the fan blade assembly flew off inside the unit. The fan blade assembly was damaged, and it did some damage inside the unit. They replaced the fan and fixed what was damaged inside the unit. It made a very loud metal against metal noise. My husband discovered the fan was hitting the inside of the unit, and he was able to bend it just a little bit until the noise stopped. The humidifier has never been any good. I can't tell any difference and still get nosebleeds a lot because of the very dry air. When someone finally came and looked at the humidifier unit, they told us it wasn't the best. It was a lower quality and lower price. Someone came and took a picture, and we haven't heard from anyone yet. I believe what they sold us is very low quality. I am definitely an UNHAPPY Hiller customer!!! UPDATE: Great! I tried to delete my previous review, but apparently I can't delete a review, so I'm writing a new review. With Hiller HVAC, and quot;If you aren't happy, it's freeand quot; is more than a business slogan. It's the way they do business. Brian Wait sent a service tech out, and they decided we needed a fan humidifier. They're going to take out the bypass humidifier, and install a new fan humidifier. They are replacing it at no cost to us, even if some of our duct work needs to be replaced to make it work. Everyone at Hiller has been so very nice to deal with. I'm going to keep my business with them, and recommend them to everyone who's looking for great, caring experts for HVAC and plumbing. They really are a pleasure to work with, and they really do want their customers to be happy!

I called on an emergency basis and they sent a plumber out the same day. He put on his protective shoe coverings and got to work. He replaced the toilets in two of my bathrooms. He was very professional and answered all of my questions. He did not have to remove any of the toilets prior to putting in the new ones. One of the toilets was missing a part and he got on his phone and called for a part and got it installed. He was here for about 2-21/2 hours. I was so thankful they did the work. I didn't think the $441.00 was too much for what he had to do.

on time quick, perfect///part of my happy j llr club benfits

A salesperson came out to give us an estimate for a mini split. The guy gave us an estimate while he was here. The estimate ended up being 3 times any other estimate we got, and it was for the same brand and size unit