ROOFING AND MORE WE ARE A SMALLER COMPANY WITH THE BIGGEST HEART,WE HAVE UNDER 10 EMPLOYEES,ALL WORK HAVE A WARRANTY
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WE ARE A CERTAINTEED QUALITY CONTRACTOR AND WE ARE LISTED ON THERE WEB SITE UNDER MASTER CRAFTSMAN AND FIND A CONTRACTOR IN YOU AREA VISIT CERTAINTEED.COM THEY ARE THE COMPANY THAT MAKES ALL BUILDING PRODUCTS.
This company re-roofed our home so we thought we'd use them again...big mistake. Our roof looks fine, but i'm no expert so i just have to hope they did it right. After the work they did on our shed I am very worried about the quality of work that is on my roof. They tore out our shed floor and pushed all the moldy pieces of presswood under the new floor to cover it up, they didn't even bother to try to level the old floor, just left the old rotten braces there, and didn't even remove the old nails, they bent them over and nailed their boards over the top!! In the doorway the floor was more than an inch out of level in an 18 inch span! They did not use osb made for a floor, they used 1/2 inch roof sheeting! the quality was so terrible we had to rip up their floor and re-do the entire floor. we couldn't even reuse their materials since they weren't the right materials so we had to pay even more out of pocket to be able to fix the floor. They also left all the torn out materials in the middle of our yard so now we have dead spots of grass that looks terrible. He told me i should just burn the pile, but the boards were full of nails so we coudln't burn them unless we wanted to have nails left in the middle of our yard! He also said there needed to be a vent near the top of the shed, well he found an existing hole so he decided to take a shortcut and just put the vent in that hold. He didn't even cut it out to fit the vent, just left the 4in diameter hole instead of cutting it out to the 12-14 inch square that it should have been. He showed up 3 hours late, at least he called, but since he came late, he was rushed the whole time he was there because it made him behind on other jobs so he cut corners and did a very lousy job. My brother in law almost fell through the floor the first day! There were also nails that were already backign themselves out in the doorway where they tried to nail it down so many times to get the board to stay down. (but when the joist is an inch higher than the next one to it that will never work!) They agreed to come back and fix the job and make me happy the following monday, but we waited for hours and hours, never got an email, not a call, nothing.....he just never showed. I emailed several times just asking for my money back but he never responded. Finally i called when i was in the courthouse and gave him one more chance to make things right, he said the work they did was fine and that i was a liar and then he hung up on me! so I finished the paperwork and filed for a court date. the pictures don't lie, and the fact that he has removed his website and all of his ads and is now trying to sell his company tells me he doesn't even believe in fighting for his cause, he obviously knows he does poor quality work and doesn't even want to stand behind his own guarantees. He guarantees satisfaction or he will come back and fix it himself...this is not true!
Description of Work: The agreement was for him and his partner to come out at 8 am to tear out our shed floor, tear out the walls, and put a vent in the roof. They were late and we finally got a call saying they couldn't be there for another couple hours. Three hours later they finally showed up. I explained to him that i wasn't able to do the ceiling that i was going to tear out because the floor was so unstable I needed him to finish putting in the floor so i could have a stable foundation to be able to put a ladder on. But he told me not to worry about it that they would also tear out the ceiling for the original quoted price. ($425) i told him if he needed any help that i was right there, just to ask. ( i literally stayed outside the entire time grooming dogs in my yard) He never asked any questions so i trusted he knew what he was doing. I did find it odd that he needed us to go buy constuction bags for the cleanup because they didn't come prepared. I even bagged up the majority of the ceiling debris for them because Shaun had left to go to another job and i noticed he had left his partner there without a tape measure or pencil so he couldn't even get any work done, he was left to do "busy work" to look busy. He was cutting up all the boards i had planned on using to make braces for shelving but it was too late by the time i saw what he was doing. there was a huge pile of boards and nails in the middle of my yard. I loaned him my tape and pencil so he could cut some more pieces for the floor. Shaun finally returned and they put in the new floor and then pulled down the ceiling. they put the vent up, but not in the place they said it needed to be, he just stuck it in an existing hold near the bottom of the ceiling (something he had told me was pointless that other roofers do, he told me that vents need to be near the top to be effective.) But since they were rushed and behind schedule it was another shortcut he took. He also didn't pull a single nail out of the ceiling joists. And he never pulled down the paneling on the walls. I was on the phone when they were leaving so i paid them and then went to look at the floor. I was shocked when i first saw it and immediately i wanted to ask for my money back....but i knew that wouldn't go over well so i decided to wait and get some professional opinions just to be sure i wasn't being to picky. After letting others see the floor i realized my fears were justified...he had ripped me off and done a terrible job.
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Service Categories
Garage and Shed Building,
Deck Maintenance,
Roof Cleaning,
Pressure Washing,
Roofing,
Insulation,
Gutters,
Gutter Cleaning,
Decks and Porches
FAQ
Epic Quality Exteriors is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Epic Quality Exteriors accepts the following forms of payment: Check
No, Epic Quality Exteriors does not offer eco-friendly accreditations.
No, Epic Quality Exteriors does not offer a senior discount.
No, Epic Quality Exteriors does not offer emergency services.
Yes, Epic Quality Exteriors offers warranties.
Epic Quality Exteriors offers the following services: WE ARE A CERTAINTEED QUALITY CONTRACTOR AND WE ARE LISTED ON THERE WEB SITE UNDER MASTER CRAFTSMAN AND FIND A CONTRACTOR IN YOU AREA VISIT CERTAINTEED.COM THEY ARE THE COMPANY THAT MAKES ALL BUILDING PRODUCTS.