DOC Heating & Cooling

air duct cleaner, heating & cooling contractor

About us

DOC Heating and Cooling had one vision in mind, to truly be unlike any other company, through time honored values and a dedication to faith. In this time and age, honor and faith in a company are all but lost, yet these are the building blocks in which life should be built upon. It is the mission of DOC Heating and Cooling to provide value, integrity, and exceptional service to every customer. To always offer ongoing training to every employee so that they can exceed in all aspects of life. To have the ability and open mindedness to always listen to the customer and the employee so that DOC Heating and Cooling can always be in the direction of becoming more exceptional in every way as a Company. To make every decision based on honor and faith and to never falter below that guideline. Our Mission Statement is not mere words on paper, but the essence of our Company culture and character.

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Showing 1-25 of 128 reviews

Lauren S.
08/2024
5.0
Came out within an hour or two of calling, diagnosed and fixed problem within 10-15 minutes

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary K.
02/2022
4.5
Fixed my problem. Very good price.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jerry R.
01/2021
5.0
Extremely efficient and professional. They were not pushy. Very courteous and went above and beyond when it came to the assessment of the work as well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Timothy S.
06/2019
5.0
Darrow Heating and Cooling is professional and timely organization. They were very knowledgeable and honest. It was a pleasure to have Darrow repair our HVAC Package Unit. I will call them first for any HVAC or Electrical needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Timothy S.
06/2019
5.0
I highly recommend Darrow heating & Cooling. Chad was very knowledgeable, and through with explaining the problem and gave me a clear plan for what he would do to repair the HVAC Packaged Unit. I feel Darrow is honest and trustworthy. When I called Darrow, they were on site the next day and paired the unit the same day because they had the parts needed on their truck. Prior to calling Darrow, I had a different company from my Residential Warranty company who sent a tech who said he needed to replace the compressor and blower motor. I did not feet the other company were being honest. They were going to replace parts that did not need to be replaced. Darrow has the proper testing equipment to show that the compressor and blower motor were not defective. With other testing equipment, Darrow was able to locate the problem; the single run and dual run capacitors were defective. Instead of paying $2,800 with the other dishonest company; Darrow repaired our HVAC Packaged Unit for just a few hindered dollars. I am very pleased with Darrow and will call upon then again should I have other HVAC or Electrical needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$829

Terry B.
05/2019
5.0
Job well done! Beautiful experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stan C.
05/2019
5.0
Chad Darrow and his company are the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah N.
10/2018
5.0
Chad was wonderful. He did a complete diagnostic check, located the issues, and explained it all in terms I could understand. He repaired my system and now it is working beautifully. I also loved that he called 45 minutes ahead of the appointment and arrived exactly when he said he would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joseph c.
09/2018
3.0
Spent like 30 mins ok. Total job.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0


Danny K.
09/2018
5.0
Chad is punctual, professional, and precise. He has a great customer service oriented demeanor, Chad got right to work assessing and inspecting my HVAC unit upon arrival. Then, he educated me on the process and preventative steps I could take to preserve the life of my Unit. I was very happy with his overall service and pricing. DHC will be my go to for any HVAC need henceforth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anita R.
06/2018
5.0
Very trustworthy. Saved me a lot of money on what could have been very costly. He provided a quote of replacement for consideration which was below the normal pricing from most. Would definitely recommend him to my friends and family.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$283

Trish D.
06/2017
5.0
Victor came out to diagnose the problem and presented a couple of options. His crew came out on a Sunday and completed the job professional and timely. They covered all areas with drop cloths and wore booties through our home. I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Theo B.
05/2017
5.0
Excellent Customer Service and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim M.
05/2017
4.5
Figured it out, and fixed it quickly.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David O.
05/2017
5.0
Good company.professional and reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary M.
05/2017
4.5
Professional and thorough

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sylvia G.
05/2017
5.0
Really impressed with Scott. He fixed malfunctioning light switch in kitchen. He fixed the problem promptly, spent extra time explaining the cause and made other recommendations. Really affordable and efficient service. Great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Annie D.
05/2017
5.0
0

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jessica L.
05/2017
5.0
On time . Honest. Tried to fix my hvac first to get it by .. gave me several recommendations. Provided education on the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kate D.
05/2017
4.5
They were fast, efficient and professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Arthur R.
05/2017
5.0
Reliable and prompt, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walter G.
05/2017
5.0
Good guys to do business with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3589 Highway 41A S, Clarksville, TN 37043

https://www.callthedoctoday.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM
Sunday:
Closed

Service Categories

air duct cleaner,
heating & cooling contractor

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed

DOC Heating & Cooling accepts the following forms of payment: CreditCard
Yes, DOC Heating & Cooling offers free project estimates.
No, DOC Heating & Cooling does not offer eco-friendly accreditations.
No, DOC Heating & Cooling does not offer a senior discount.
No, DOC Heating & Cooling does not offer emergency services.
Yes, DOC Heating & Cooling offers warranties.

Contact information

3589 Highway 41A S, Clarksville, TN 37043

https://www.callthedoctoday.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM
Sunday:
Closed