DOC Heating & Cooling

air duct cleaner, heating & cooling contractor

About us

DOC Heating and Cooling had one vision in mind, to truly be unlike any other company, through time honored values and a dedication to faith. In this time and age, honor and faith in a company are all but lost, yet these are the building blocks in which life should be built upon. It is the mission of DOC Heating and Cooling to provide value, integrity, and exceptional service to every customer. To always offer ongoing training to every employee so that they can exceed in all aspects of life. To have the ability and open mindedness to always listen to the customer and the employee so that DOC Heating and Cooling can always be in the direction of becoming more exceptional in every way as a Company. To make every decision based on honor and faith and to never falter below that guideline. Our Mission Statement is not mere words on paper, but the essence of our Company culture and character.

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7128 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Showing 76-100 of 128 reviews

Mary C.
01/2017
5.0
They were very accommodating. Called them the day before and they fixed an electrical issue. Had AC running that day!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jean C.
01/2017
5.0
They installed my new HVAC unit the following day! It was a Saturday! Very satisfied customer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roger W.
01/2017
5.0
All the technicians were professional in their knowledge and answered all of our questions, they cleaned up everything after the installation. The office person kept us informed of times and dates, and set up the inspection and did all the permit handling, and explained every step of the process. Low stress process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brenda B.
01/2017
0.5
Outrageously priced and good enough with the scare factor to convince you to pay it. Their price for diagnosing the problem was 255, my second company did the same for 69. To fix the problem, Savior wanted over $1400, second opinion...$723. Much more interested in thinking I was a woman, disabled and therefore they were going to sell me a NEW UNIT.

Rating CategoryRating out of 5
quality
3.5
value
0.5
responsiveness
4.5


Carole B.
12/2016
5.0
Good communication. Good price. Timely. Committed to quality work! Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri R.
12/2016
5.0
They responded quickly, were very professional, and took extra time to make sure we understood exactly what the problem was and what was involved. Our technician also explained different levels of service according to price. This will be our service company from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

pedro v.
12/2016
3.5
Do not pay them upfront. After we had set a specific day and time to have the job done, I had to call them as I was waiting for them that day. At that point, they told me they would not be able to do the job that day. I got a little upset and said I would cancel everything and that I wanted my money back. They ended up doing the job that day. I was pleased with the outcome, but I would hesitate to hire them again.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Chasity E.
12/2016
5.0
Truly provided quality service and great customer service! Will definitely be a repeat customer. Chad, the electrician that advised me through the entire process of replacing AC unit & cleaning ducts & was very knowledgeable, open minded and not overbearing-- truly cares about the customer and willing to work with him/her and build long term customer relations. Highly recommend!! Thank you Chad & team!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

phil G.
12/2016
4.5
no

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John G.
12/2016
4.0
I only had a couple of issues with their service and they are minor. Overall experience was very good and would recommend them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Mark F.
12/2016
5.0
My experience with this company was excellent. Great customer service, fair pricing and quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron S.
11/2016
5.0
Very professional and would recommend to anyone having issues with a geothermal system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John O.
11/2016
5.0
Initial visit by Brad (owner) and Chad was straight forward. A firm fair no haggle quote was given. Replaced all moldy duct work and installed UV systems. The technicians Kevin, John and Tim were friendly and professional and worked very hard. Job was done very well. It was a 2 day job and they cleaned up very well each day. They have earned my future AC business and I have already recommended them to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joanne R.
11/2016
5.0
1. EVERY employee listened to my concerns! 2. The workers stayed on the job until it was completed. 3. All employees were pleasant and hard working. I would highly recommend Savior Home Services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kent M.
11/2016
4.5
Provide options

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Charles P.
10/2016
4.5
Ours was an emergency call and the technician arrived within about two hours. It was a bit late, but that didn't seem to phase the technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori R.
10/2016
5.0
They were efficient and thorough, an overall great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

3589 Highway 41A S, Clarksville, TN 37043

https://www.callthedoctoday.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM
Sunday:
Closed

Service Categories

air duct cleaner,
heating & cooling contractor

FAQ

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed

DOC Heating & Cooling accepts the following forms of payment: CreditCard
Yes, DOC Heating & Cooling offers free project estimates.
No, DOC Heating & Cooling does not offer eco-friendly accreditations.
No, DOC Heating & Cooling does not offer a senior discount.
No, DOC Heating & Cooling does not offer emergency services.
Yes, DOC Heating & Cooling offers warranties.

Contact information

3589 Highway 41A S, Clarksville, TN 37043

https://www.callthedoctoday.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 5:00 PM
Sunday:
Closed