Custom Heating & Air Conditioning LLC

Description of Work: Replacement of inside unit motor

Description of Work: Rental house air conditioner went out. Gave Custom telephone number of renter to coordinate repair visit. They went out of their way to meet renter at agreed times (3 times!) but renter was not there. They were courteous and forgiving and did not charge me even though renter did not answer door at agreed times

Description of Work: Replaced HVAC system, changed ductwork to allow for better airflow.

Description of Work: They installed my heat pump.

Description of Work: They showed me how to put bleach in the heat exchanger. I had stuff growing in my line and they showed me how to get rid of it.

Description of Work: .

Description of Work: Checked our HVAC and PTAC units and did necessary cleaning and repairs.

Description of Work: I used Custom Heating & Air c onditioning LLC. They did maintenance service.

Description of Work: Check unit and reset thermostat. Went well.

Description of Work: Cleaned out a leaking a/c line indoors

Description of Work: Fix thermostat at my mother's home.

Description of Work: The company took out my old system and installed a completely new system. They were very professional and did a great job. My new unit is perfect for my size house and works great.

Description of Work: We had to have a new heat pump instilled, ducts changed and moved.

Description of Work: I used Custom Heating & Air Conditioning LLC

Description of Work: System check up and added one duct to an existing room

Description of Work: My house has two heat pumps (one for the upstairs and one for the downstairs). In the spring, I noticed that my downstairs wasn't cooling. I had another company inform me that I needed a new unit so I called Custom Heating and Air for a quote. Ultimately, I hired them for the job and they replaced both my indoor and outdoor unit, thermostat and ran new copper tubing.

Description of Work: We have used Custom Heating & Air Conditioning LLC. We have a spring maintenance check done every year.

Description of Work: We used Custom Heating and Air Conditioning to put the heat in the house we are building. It is a geodesic dome. They put in a heat pump and the inside furnace situation where you have the air conditioning and heat. They did all the duct work and the electricity to it.

Description of Work: We needed our 20 year old HVAC system upgraded as well as advice on how to better cool a bedroom over the garage. 4 different companies came in give estimates on the job. Each had a different recommendation on how to address our cooling problems...larger A/C size, same A/C size but larger fan motor, same A/C size as we have now but larger ductwork or larger air vents, and placement of additional air intakes (return air). My head was spinning from all of the differing opinions on how to improve the system! I called 3 more companies for estimates hoping to find at least 2 that had similar recommendations. Robert from Custom Heating and Air came to my home and impressed me with the thoroughness of his evaluation. He was obviously knowledgeable about HVAC system function and design as he walked me through his assessment. He determined the size of the system was correct and the ductwork was adequate. He discovered a blocked air return and made recommendation for enlarging the size of another. He made no guarantees about outcome but was confident in his recommendations. The bid for the job arrived the next day from the company's owner, Chad. The price was about the middle of the 8 estimates I eventually received. Had a nice chat with Chad on the phone and accepted. A large work crew came and completed the installation in a day. All members of the crew were not only exceptionally polite but friendly as well. Every effort was made to keep floors and stairs clean (3 story house). I laughed when Robert apologized for a muddy shoe print stain they couldn't entirely wash off of my driveway! The system works beautifully. Lots of cool air and the problem in the over-garage bedroom is gone. I don't hesitate to give them my unqualified endorsement.

Description of Work: Recieved and free estimate to fix exting unit, as well as estimates on replacing the system. Installion on new electic heat pump, both indoor and outdoor units. Replacement of existing ductwork, and enlargement of floor vents, he also removed and disgarded the old unit and duct work and cleaned up when he was finished.

Description of Work: Our heat pump has stopped blowing cold air two times now on very hot days. As luck would have it both times were on Saturdays when you would expect to find nobody to come out. On the first visit it was dark and hard to see but the technician did know the pump was out of coolant so he refilled it to get us through a day or two. He was fast in finding the problem and fixing it. He advised us to see us how long it stayed cool and call them back when it stopped again and then they could find the problem. It actually lasted for months and then stopped again on a Saturday. I called and they sent a guy out at 9pm who knew his stuff inside and out. He found the leak inside the home and told us what options we had from the cheapest to most expensive. He did not try to sell me anything and refilled the pump at no charge.