Little's Heating & Air

As a retired HVAC contractor, I was more than a Little pleased with the work done. My wife was impressed that they called her back. She left messages with other companies that didn't return her calls. And as they finished up she told me, 'I feel like they are part of the family.' I will be recommending Little's to my friends who occasionally call and ask if I still work on HVAC systems.

Mr little was very friendly and professional. He oversaw his workers and assured that everything was top notch. Gave an extra 5% discount for my being a nurse. His prices were very fair. He completed the task in a timely manner. He took time to explain the operational side of the unit and offered choices.

My 23+ year old Central AC unit finally gave up and needed to be replaced. Little's Heating and Air were the first one's I called and David was able to come out in between other service calls and check it out. He confirmed it was dead and I decided to replace both the AC and Gas Furnace as a matched set and to upgrade unit efficiency. David explained the many different options available and recommended the most suitable unit for my needs. He sent me a quote that same evening. Based on my past experience with Little's they were the obvious choice from the three quotes I got for the replacement. David was able to arrange a time to install the new units that fit my schedule within a few days. David and his guys arrived on time and prepared for the job and got right to work. They are all very knowledgeable and answered all my questions about the unit and installation process, set up the new thermostat and even registered the units for the warranty. David Little and Little's Heating and Air are a top shelf company and you can tell that they take pride in their work and really care about doing the best job possible. They are my "go to" people for HVAC needs and I highly recommend them. This was the fourth time that they have helped me and I have always been extremely satisfied with the results and the value provided. I will definitely call on them in the future without hesitation.

David has done work for me on different projects for several years. He's my go-to guy for HVAC issues. He is always prompt and professional. He looks for ways to save money when possible. He's always willing to explain the issues and show me what's going on. It came time to replace my aging natural gas furnace, which is located outdoors. He and his team did a beautiful installation, weatherproofing the space and giving me confidence that this system will serve well for years to come. Thanks, David.

David came to our rescue when the day I had to leave town on business, my basement flooded and my wife was frantic. The man and his crew responded immediately and knew exactly what needed to be done. They got the water out as fast as they could and installed blowers and dehumidifiers immediately. They also removed all the salvageable furniture and placed it in a POD he rented and had dropped in my driveway to save our belongings. All damaged wallboard and flooring was removed as well. That saved our house. He and his people stayed on the job which relieved the stress my wife was under while I was out of town. Although he is in the HVAC business, the guy knows all forms of construction and code like the back of his hand since he is also a licensed adjuster. He and his guys are now in the process of installing an internal "Water Guard" drainage system and sump pump to prevent this in the future. I had him plum a basement bathroom while they were here. Any future work done at this residence will be routed thru David, because we TRUST him, and this is from someone that has been burned by contractors twice. I highly recommend David and am forever indebted to him.

My air handler coils had a leak. 13 year old unit. Called two companies. First one gave me an estimate but would not provide detail of the parts and work to be done. Called Little's and David was very responsive, scheduled an appointment to review problem and gave me an estimate on the spot with detail of parts and all work to be performed. Price was competitive. Scheduled installation and all was completed. David did not want payment until he personally inspected the work and I was completely satisfied. He found a few items that needed to be fixed and completed them on schedule. He might be the best I have ever hired for HVAC work. Responsive, professional and honest. Highly recommend. I won't use anyone else.

David is honest, reasonable and just gets the job done. I wouldn't hire anyone else for HVAC. Period.

I called about my a/c unit that was blowing hot air and David Little was able to come out the very next day. It turns out my Nest thermostat had quit working. He quickly swapped it out for a Honeywell that he had in his truck and now things are running smoothly!

Hello! So we found that we had water under our furnace. I called a few companies out to take a look and give me some quotes (I am new to the area so I did not know who to trust). When the gentleman came from Little's, they took the time to answer all my questions and what I liked the most is they gave me their own experience with different brands of HVAC. They did not try to force one brand on me over another. But gave me information on all and even suggested I do my own research. The others that came to give me quotes only pushed one brand and put down the other brands. That did not sit well with me. Little's definitely stood apart from the others. He was very honest with me about my choices of trying to fix the issue ($2-3k) and no guarantee it would last or just replace it. I cannot tell you how much I appreciated his honesty!! And yes, I did my own research about my furnaces issue and we decided to get a new unit. This was about a month ago. We were very surprised after running the new unit for just a few days, we had to turn the temperature up, this new unit was running so well we did not the temp so low (we bought a Goodman HVAC). Our bill was slightly lower this month, which of course we are very happy about. If you want honesty and a company that takes pride in the work they do and their reputation, this is the company to call. I will be calling them for any issues I have and will be happy to tell anyone that asks, that this is who I would recommend!

If we could give this company an A+, we would! David Little has been one of the most honest, fair, and knowledgeable contractors we've worked with in over 20 years. He truly works by the Golden Rule. After 8 years of wrestling with a Carrier that turned out to be a lemon, we hired his company to try to squeeze a little more life out of it. He understands the theory of HVAC and has the hands-on abilities (we have an electrical engineer in the family, and he could tell that David knew his business). When the Carrier truly became a money pit, David steered us toward a simpler model (Goodman), installed it, and repaired all necessary ductwork. He was the first HVAC contractor to go to all of our vents and measure the temperature at each one. He was thorough and systematic, and his prices were very fair. His employees were respectful and hard-working. We've had the new heat pump for two weeks now, and it's been great. He also suggested we get a couple of cats to hold down the rodent population chewing up our ductwork. We're going to the animal shelter this weekend, and the kids are thrilled.

We chose Little's Heating & Air after getting bids from over 20 contractors! The search for the right contractor was a laborious, time-consuming, frustrating, but very enlightening task. Many said that they were insured, but they were not. One told us it was OUR job to prepare a level base for the outside unit to sit on. Another pushed only one brand of heat pump (a very popular one) but we knew that the well known name was not necessarily the best unit, and was overly expensive! One estimate came from a contractor who reeked of alcohol at 9 am. ...and on and on. Then we found Little's Heating & Air! It was our lucky day when we finally found this reputable contractor who is insured (we checked), knowlegeable, prompt, and a great guy. David's work is impeccable. He is highly competent. We would DEFINITELY use him again, and recommend him to anyone who is looking for TOP NOTCH SERVICE at a reasonable price.

Service person was very professional and punctual.

David Little is a top notch professional, customer focused contractor. I had a complex replacement project to consider with competing bids and competing ways to approach the project. Mr. Little consulted with me on several occasions, patiently answered my questions, and helped me understand the issues. He was clear on his approach to the job and why he wouldn't do it any other way. The installation went beautifully. The technicians were courteous and took care to clean-up. Inside the house, they worked in sock feet. Mr. Little was hands-on with the techs during the two days it took to complete the project. He inspected everything carefully, and he did a couple of things at his expense that were not included in the contract. The new system is working well. No problems, and it is a vast improvement over my old HVAC equipment. I look forward to continuing to work with Mr. Little in maintenance of the equipment over the coming years.

I found David Little's company on Angie's List. He has numerous positive reviews and I read many of them. I decided to call and left a message. He returned the call in a very timely manner. I told him my situation and wanted to give me an estimate for the work for a new heat pump and electrical upgrade. We made an appointment to see exactly what needed done. When I met him, he was very personable and professional, and I could tell in 5 minutes he knew what he was doing. I also felt like I could trust him. I can size up people in about 5 minutes to know if they are full of it or not. He spent about 30-45 minutes explaining what needed done and how it would be done. David also provides the electrical upgrade using a licensed electrician who is qualified based on Johnson City's requirements. That saved me from having to hire an electrical contractor. He got the permit and everything needed from Johnson City electrical inspectors. Everything went very smooth. David stayed on top of it the whole time. He had a couple of fellows installing the ductwork and placing the unit. It took a total of about 4 days. On the final inspection, he went over everything and even adjusted the ductwork dampers (which he uses and many do not) to allow more air to blow in certain rooms. All in all, I am very pleased with the unit he installed and would recommend him and his crew to anybody. He wasn't the least estimate I got, nor the highest. However, he was the BEST estimate I got. I felt comfortable with him from the start and my instinct was correct about him. I buy and sell houses will use him again.

It doesn't get any better that the service that Little's Heating & Air provided. They scheduled the service and gave a time-line for the job. They were prompt, very knowledgeable, and the price was reasonable. They kept me informed and did a great job. This was the first time I used their service.. Highly recommended.

David Little, the owner of Little's Heating and Air, was extremely professional and helpful from start to finish. Little's Heating & Air just got a lifetime customer.

Technician was very honest and gave me a few tips of things I can do.

Fantastic service. We shopped around and looked at other units/installers before choosing David, who answered all of our questions, offered different options and gave us his opinion. We went with Little's and would do so again. Installation was quick and the job was clean. We had continual issues with a thermostat we owned that wasn't compatible with the unit we chose, and David continued to work with us on his time until it was fixed.

David was very prompt and reachable by phone. I use David for my rental properties and will continue to use him. The do great work and they are great people. Good price also!

Prompt , professional, and would recommend and use them again.

Service went very well. Friendly, professional and did a great job.

The work came in on time and on budget. The work was also very well done and is first-rate. The company was easy to work with, transparent, and professional, while also being slightly less expensive than two other bidders.

I have a heat pump with propane back-up. The unit was not operating correctly, not heating in colder temps. David examined the system and related the issue to a failure in one of the boards. The repair was completed, and the unit worked well but there was still a small problem with the unit not firing consistently. He came back on the day of my call and, tried to find the problem, but since it was intermittent and not happening when he arrived, he asked me to call him when it happened again. Once it did, he was right there and determined that the problem was in the firing sequence of multiple burners. He did some research, and returned and fixed the problem. Previous HVAC service folks had made adjustments but apparently did not do the research. This is a unique HVAC setup for our area and I liked the fact that he didn't want to go any further, and look for any other options that would have possibly been costly, but took his time to discuss with the manufacturer, and to dig in and find the problem and solve it. The system has performed perfectly since then. I also like the fact that he provided me with some suggestions on how to save propane during startup. He is my HVAC guy from now on.

Great experience. We got a fair estimate for services, an appointment that was scheduled within a couple of weeks of our contact, and a pretty close arrival to the time of the appointment. David and Joe could not have been more professional; I hung around the house while they did their install, but if I were to use them again I'm not sure I would even need to. Installing the gas line proved a bit more troublesome than expected because the concrete wall they had to drill through was thicker than most, but despite the fact that extended their install time by an hour or two, they didn't ask for additional payment to cover this. Also, they installed a Nest thermostat and took the time to go through the many functions of it with me before leaving. A couple of hours after they left, they called me back to tell me to express a concern that they might have left a utility knife at the job site. Not that they wanted it back -- but they just didn't want someone to get injured. I appreciate that sort of conscientiousness.

David returned my call promptly and scheduled a time to look at the job and give me an estimate at a time that fit my schedule. He was able to work me into his schedule the same week and he and Joe arrived promptly. They went right to work and began rerouting and changing my gas lines. I was impressed with their attention to detail and "can do" attitudes. They were very careful to work as cleanly as possible. Except for having new gas lines, you'd never know they had been there. I enjoyed talking to both of them while they worked and asked a lot of questions, which they readily answered and provided a lot of good, useful information. They definitely went over and above what I expected and did excellent work. They even reconnected my gas logs and reoriented them to match the location of the new shut off valve. They are definitely going to be the first ones that I call in the future and I will highly recommend them to anyone.