Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing
About us
Additional contact name - Jen Grant. Additional email - jen_grant@epbfi.com.
Services we offer
Hardwood flooring contractor, Demolition, Disposal, Installation, Sanding, Staining and Finishing of all types of laminate, engineered and hardwood flooring.
It didn't "go". I can't testify as to the quality of work he does because I couldn't get him to do it!
Description of Work: What did the "provider" do? Little. I needed a section of hardwood floor replaced due to a water leak. I called and he promised to get back to me later in the day. I waited a couple of days without hearing from him and called again. He then did come to the house and gave me a rough estimate of $750 and said he would write up a proposal and get it to me the next day. After not hearing from him for over a week I called again. He said he had forgotten about the estimate and would get it to me in a day or so. He also said his equipment had been stolen the day before from a worksite. That was six days ago. Today I called Rocky Sanders Hardwood Floors. He came this afternoon and gave a lower estimate and can do the work next week.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$750
Anne A.
03/2014
5.0
flooring contractor, hardwood floor
+ 0 more
Schedule was not followed due to bad weather and other unplanned obstacles. Had to prolong time before I could move into the house.
Description of Work: Replaced carpet with hardwood to match existing hardwood
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$15,000
Freda B.
02/2014
1.0
hardwood floor
+ -1 more
Never would answer voicemails or return phone calls even though they promised to call back at a "better" time !!!
Description of Work: After leaving several voice mails, no one EVER called to tell me they were just too busy to set up an appt. Came highly recommended by friends.......I guess they do good work if you are lucky enough to get a response from them.....Maybe they have more work than they can handle and just don't want any more jobs.....
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Jane L.
09/2013
5.0
hardwood floor
+ -1 more
He did a very good job. He had a backlog. Therefore, it took a bit longer to get it done. I would use this company again.
Description of Work: Repaired a decorative wood piece on a nightstand.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$40
Brian B.
08/2013
1.0
hardwood floor
+ -1 more
A very poor experience with this company. Wood Bros. was recommended by our neighbor where they performed very nice work. On that recommendation I contacted Todd for a review and quote. I had difficulty initially in getting Todd to return calls. I travel during the week and simply asked for him to text me a day where he could visit. We would make accommodations to meet him. I understand that at this time he had some personal family issues going on. However, he would text me telling me that he would text me the next day with when he could come. I would not hear back. This went on for weeks. I gave up but finally heard back where he did give a day to meet. I had to postpone that day but agreed on one just a day or so later. Todd did show up, met my wife and promised a written estimate the next day. We waited a week. My wife called and left a message to follow up but we have not been contacted. As you will see from my other reviews I try to provide a positive, meaningful review for our Angie's List community. In our situation, this company was not reliable in their customer service.
Description of Work: We had contacted Todd on several occasions to arrange for a quote for refinishing our hardwood floors.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Rockey H.
08/2013
5.0
hardwood floor
+ -1 more
Todd provided a very detailed estimate, was very knowledgable and answered all questions we had. The price was reasonable and Wood Bros. came highly recommended. They started exactly on time the day we had prearranged. They had a full crew working on our wood flooring. They were very efficient and worked very hard each day. They worked with my family (have 3 small boys) to make it very easy on us to continue our day to day business with little to no inconvenience. They did an excellent job on the install and finish and communicated with me regularly to make sure we did not have questions and that we were happy with the quality. They were very helpful in picking a stain color for my steps (oak versus the new Brazilian Cherry we were installing in the rest of the house). They chose a color that matched very well. They made sure to put the finish coats on so that they would mostly dry before we got home. We love the new floors and will work with Wood Bros. again when we install more wood. To sum it up they were prompt, professional, hardworking, courteous, helpful, and considerate of the family needs. They are a great flooring contractor!
Description of Work: Removed old hardwood flooring in entryway and dining room, installed new unfinished hardwood flooring in entryway, dining room and living room, sanded the new flooring, stained the flooring, installed new pre-finished hardwood flooring in upstairs hallway and office, sanded and stained stairs and rails, installed shoe molding in all the rooms with new flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Lisa T.
06/2013
3.0
hardwood floor
+ -1 more
I contacted the company because I had gotten a recomendation that they do very good work. I need to have hard wood floors repaired or replaced - am trying too get good recommendations on what to do with it. The first time that I called, they took my number, said they would get back to me but did not. The second time that I called, the person that I talked with (sorry, but not good at remembering names) - as I understood it - said they would contact me in a few days when they planned to be in the area (passing through) but I didn't hear from them. The third time that I contacted them, they told me the town that I lived in ;wasn't in the range/area that they worked in (can't remember the exact comments but basically a bit far to travel). I certainly understand this. But, it would have been helpful if someone told me this on the first contact. My time is valuable as I know their time is as well - I certainly wouldn't have tried multiple times.
Description of Work: Nothing. I am submitting this feedback based on the phone contact that I had to try to get an estimate and recommendation to repair damaged hard wood floors. I received a request to submit a review.
Rating Category
Rating out of 5
Yes, I recommend this pro
John R.
05/2013
5.0
hardwood floor
+ -1 more
It was wonderful. There was nothing that I disliked, I liked everything. Their price was average.
Description of Work: I used Wood Bros LLC to finish a hardwood floor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Christa M.
02/2013
5.0
hardwood floor
+ -1 more
Extremely well. On time and on budget.
Description of Work: Excellent work. Professional operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Chris M.
08/2012
5.0
flooring contractor, hardwood floor
+ 0 more
Todd, the owner, visited the house to provide a quote for the floors to be refinished. The work began on the day we had agreed on. The refinishing guys, Patrick and Jason, were punctual and polite. They displayed great attention to detail while sanding and staining the floors. The finished floors look great. Job went extremely well. Todd and his staff are very knowledgeable about hardwoods. I would recommend Wood Bros to anyone looking for quality work at a reasonable price.
Description of Work: Refinished 2 bedrooms and a hallway in the downstairs portion of our home. Replaced a rotted board in one of the bedrooms and repaired a few holes in the floors. They also stained and installed matching base shoe in all areas refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Thomas H.
12/2011
5.0
flooring contractor, hardwood floor
+ 0 more
Started Monday as promised and worked steadily through Friday. A few surprises in scope handled effectively. Professional. High quality work. Great job installing 800 square feet of prefinished engineered maple hardwood.
Description of Work: Install hardwood floors in three rooms previously carpeted. As a remodel, a number of custom modifications were required. Excellent scroll work around masonry hearth.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing
FAQ
Wood Bros LLC is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 5:30 PM
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 8:00 AM - 5:30 PM
Wood Bros LLC accepts the following forms of payment: Check
Yes, Wood Bros LLC offers free project estimates.
No, Wood Bros LLC does not offer eco-friendly accreditations.
No, Wood Bros LLC does not offer a senior discount.
No, Wood Bros LLC does not offer emergency services.
Yes, Wood Bros LLC offers warranties.
Wood Bros LLC offers the following services: Hardwood flooring contractor, Demolition, Disposal, Installation, Sanding, Staining and Finishing of all types of laminate, engineered and hardwood flooring.