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Ultimate Service

Appliance Repair, Electrical, Heating and Air Conditioning

About us

Additional DBA - Alans Appliances Service. Additional service areas: Rhea, Sequatchie, Walker, and Whitfield Counties. ***For quicker service, please call 423-595-5131

Business highlights

15 years of trusted experience

Services we offer

Appliance repair installation and electrical work. All makes and models. Garage door and water heaters.

Amenities

Senior Discount

$10



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.999 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-99 of 99 reviews

C K.
08/2017
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jo C.
07/2017
5.0
appliance repair
  + -1 more
Quickly and efficiently
Description of Work: Fix washer not spinning or draining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Denise T.
06/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Denise T.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Removed paper towel that was drawn into downdraft (found a decaying mouse - sorry), fixed and cleaned pinched range downdraft vent (required going into the crawl space), dismantled the oven door so that I could clean between the glass panels (gross). Opened all the panels on a clothes dryer and extracted a pair of tongs that were stuck in the filter compartment (don't ask!). Sergey took it all in stride. I will definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

kim N.
04/2016
3.0
appliance repair, electrician
  + 0 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$228

Anne B.
01/2016
5.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: Repaired refrigerator. Basically only a seal, but required removal of an internal panel and thawing lines and drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

richard B.
12/2015
5.0
appliance repair
  + -1 more
fine
Description of Work: OVEN REPAIR, stood behind work

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Roberto O.
11/2015
5.0
appliance repair, electrician
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

CHRISTINA D.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: /
Rating CategoryRating out of 5
Yes, I recommend this pro

Sabrina H.
10/2015
5.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: Found a loose electrical connection on my range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Karen M.
08/2015
4.0
appliance repair, electrician
  + 0 more
unknown
Description of Work: Did great job in garage and checking an outlet and ground wire.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$240

Jeffery S.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called Ultimate Service to see if they could repair our trash compactor as well as the top wall oven. They diagnosed the problems, ordered the parts, then came back and made the repairs to both appliances. I appreciate the quick and accurate diagnoses of the problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl F.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced lid switch on washer. | |Arrived within appointment window. | |Technician communicated diagnosis in a way that made me defensive (mentioning but not suggesting a new washer) and that made dealing with me harder, but after that he did a good job of explaining the diagnosis and my options. | |Didn't get competitive quotes so can't validate whether price was fair for the part/service provided, but it felt high for the time required to complete the repair. Technician was clean and uniformed and did offer me a lower cost option, but which would not have restored appliance to intended proper operation. | |He tested the washer before leaving and it still works. |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$145

Virginia G.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I was very pleased with how quickly Ultimate Services responded to my call for help. |Sergey was very professional and very neat as he installed a new water supply line in my refrigerator |This was a very positive experience and I would highly recommend Ultimate Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

Sammie S.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ice maker and closer on refrigerator door. It took a little longer to get the part and get it installed than I wanted, but all was completed in a week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Charlene B.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Great experience. I would call them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Janice K.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Water was pouring from the bottom of my fridge on a Tuesday morning. I called a couple of places first and they couldn't come until Monday or even Tuesday of the next week, so, I decided to join Angie's list and Ultimate Service was the |first on the list and said they would come that afternoon! They called when they were going to be a little late and returned the next morning with the part to finish the repair. Good job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Response from Ultimate Service
Thank you very much for calling us! We hope to do business for you again

Beverley T.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: He fixed my dishwasher, it went very well, it now works

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from Ultimate Service
Thank you for calling us and for the positive review!

Marion M.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called, they came and said we would need to replace ice maker. They ordered part and within 3 days, they replaced the ice maker. They were very professional and courteous. They called within 30 minutes of their arrival to let us know they were coming. I will certainly use them again if one of my appliances needs repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Ultimate Service
It was my pleasure working for you. Thank you for the positive review!

Tracey F.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Ultimate Service
thank you for using our service! We hope to do business for you again

Lesa L.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Response from Ultimate Service
thank you for calling us and the positive review!

Timothy B.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Sergio arrived when he said he was going to and was very professional and knew what he was doing. He quickly fixed the problem with our 1950's oven and saved us from having to buy a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Ultimate Service
It was my pleasure working for you. We hope to do business for you again

craig S.
03/2014
5.0
appliance repair
  + -1 more
Great
Description of Work: Repaired Freeezer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$70

Response from Ultimate Service
Thank you for the positive review!

Gail B.
01/2014
5.0
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ultimate Service
thank you for the positive review!

Contact information

6845 Old Stage Rd, Chattanooga, TN 37421


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Electrical,
Heating and Air Conditioning

FAQ

Ultimate Service is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Ultimate Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Ultimate Service does not offer free project estimates.
No, Ultimate Service does not offer eco-friendly accreditations.
No, Ultimate Service does not offer a senior discount.
No, Ultimate Service does not offer emergency services.
No, Ultimate Service does not offer warranties.
Ultimate Service offers the following services: Appliance repair installation and electrical work. All makes and models. Garage door and water heaters.

Contact information

6845 Old Stage Rd, Chattanooga, TN 37421


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM