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TURNER SECURITY FIRE & VIDEO

Home Security Systems

About us

Turner Security Fire & Video is your locally owned and operated Security Company. We've been in business over 37 years. Our owner, and employees all grew up here, and live and work here. We put a strong emphasis on Customer Service. With Turner Security, you buy the Alarm System outright. You have NO MONITORING CONTRACT. That means, if you move, you call us and we discontinue your monitoring. Other alarm companies require contracts that you must continue to pay even if you have to move, or simply need to discontinue monitoring. All goes back to customer service...We try to work with you in every way.

Business highlights

49 years of trusted experience
Emergency Services Offered

Services we offer

We offer the latest in Burglar & Fire Alarms, Video Surveillance, Remote Viewing Access, Medical Alerts, & Keyless Entry Systems (Card Access). Want a camera system so you can view your home or office when you aren't there? We have them. Turn your system on or off or check the status from your mobile device or cell phone. We offer the latest technology in Security!

Services we don't offer

Security Guards

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Alfred M.
05/2020
1.0
home security systems
  + -1 more
Terrible customer service. “One of the owners” who answered the phone is jerk millennial who treated me like I was a idiot and he was doing me a favor by giving me options instead of offering to fix a broken sensor for a reasonable and predictable fee. Was a 15 year customer. Company bought out 3 years ago. Don’t do business with them
Description of Work: Repair existing system they sold and installed
Rating CategoryRating out of 5

Mike Y.
12/2014
5.0
home security systems
  + -1 more
As expected.
Description of Work: Annual security contract and equipment maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

William A C.
08/2014
5.0
home security systems
  + -1 more
Bill Turner and his crew did an outstanding job with a retrofit of an existing builder's system from 2008. They charged me exactly the pre-agreed upon price from their estimate, despite more work and an additional device. They also taught me some things about my new house that they spotted during the installation. It was a wonderful experience and I would highly recommend them!
Description of Work: Replaced to out-of-date security panels, tested all circuits, add one door and two motion devices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$965

Virginia M.
05/2011
5.0
home security systems
  + -1 more
Turner was always responsibe when I needed to make changes to my system access due to staffing changes. Always curteous and very welll priced.
Description of Work: The provided the monitoring service on my very old alarm system at the Curves on Hwy 58 for the 5 years it was open. some of the employees lived in the area and would drive by everday on their way to work. I was broken into once and the monitoring company called me while the individual was still in my store and was telling me exactly what alarms were being triggered. The thief was in and out in two minutes and only managed to steal my petty cash. I was able to tell by the blow by blow they were giving me that my music and fitness equipment was not being stolen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    P.O. Box 11404 Suite 104, Chattanooga, TN 37401


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    TURNER SECURITY FIRE & VIDEO is currently rated 4 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:30 PM

    Tuesday: 7:30 AM - 5:30 PM

    Wednesday: 7:30 AM - 5:30 PM

    Thursday: 7:30 AM - 5:30 PM

    Friday: 7:30 AM - 5:30 PM

    Saturday: Closed

    TURNER SECURITY FIRE & VIDEO accepts the following forms of payment: Check,MasterCard,Visa
    Yes, TURNER SECURITY FIRE & VIDEO offers free project estimates.
    No, TURNER SECURITY FIRE & VIDEO does not offer eco-friendly accreditations.
    No, TURNER SECURITY FIRE & VIDEO does not offer a senior discount.
    Yes, TURNER SECURITY FIRE & VIDEO offers emergency services.
    No, TURNER SECURITY FIRE & VIDEO does not offer warranties.
    TURNER SECURITY FIRE & VIDEO offers the following services: We offer the latest in Burglar & Fire Alarms, Video Surveillance, Remote Viewing Access, Medical Alerts, & Keyless Entry Systems (Card Access). Want a camera system so you can view your home or office when you aren't there? We have them. Turn your system on or off or check the status from your mobile device or cell phone. We offer the latest technology in Security!
    Security Guards

    Contact information

    P.O. Box 11404 Suite 104, Chattanooga, TN 37401


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:30 PM
    Tuesday:
    7:30 AM - 5:30 PM
    Wednesday:
    7:30 AM - 5:30 PM
    Thursday:
    7:30 AM - 5:30 PM
    Friday:
    7:30 AM - 5:30 PM
    Saturday:
    Closed