Stanley Steemer Chattanooga

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They are ok, they are good.

I like Stanley Steemer. It turned out good.

They did pretty good. I guess I had a few stubborn stains that they just couldn't get up. You always want it to be totally gone. They were professional and helpful. They just didn't get out a couple of the stubborn stains that I was hoping to get out. They made some of them better, but still not totally gone. I guess some stains just don't get out, it might be helpful if they would come back and retry again, I don't know what they can do. I guess some stains just can't get out of carpet. They did go through it pretty fast, but then I pointed out some places and they would go back over it. I've used them a couple of times, there's not a lot of people that do that. I may use somebody else next time, maybe not.

They were fine.

I have used them for years. They are all I used.

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unknown

They got a stain out that's been bugging my wife for three years and they got it out. They were very professional they did a good job they didn't linger, they didn't waste time they went over and above board they clean a couple spots that typically we wouldn't have thought of they recommended we do didn't charge any extra for them they just said you know these should be cleaned and if we could move this we could clean them you know they went over board to be helpful and to do a good job.

unknown

They were very good and customer friendly.

I actually had trouble but I don't know what was in the carpet after they left, some dark stains are coming out and they came back and redid it for me. They were very good.

They did a good job, were courteous and neat. The results were good, but not perfect. I didn't expect them to be able to remove every spot, and they didn't. Overall very pleased with the work.

They were terrible and they didn't do a good job. They were very rude, threating , liars, and inaappropriate because I asked them to redo it because of the horrible job. They ony spent 30 minutes doing 5 area's.

The company called the day before to verify the appointment.The technicians arrived on-time. They were courteous, answered all our questions. The work was completed and the lead technician went back through the rooms to verify that we were satisfied. They were careful with their equipment and cleaned up before they left. We would use this company again.

They were courteous and prompt. They did a very good job. I would use them again.

Arrived on time and performed service as promised. Only complaint was that one of the workers picked up a heavy magazine rack and set it on my walnut sofa table leaving a scratch.

They were really good. They were very punctual and cleaned up after them selves. They did a great job.

They did a great job. They got up all the stains that I could not get up.

They were okay. They were satisfactory. We probably wouldn't use them again.

Carpet remained wet after cleaning had to ask operators to go over several areas after carpet dried spots came back to surface also operator themselves told me face to face there machine was acting up and not operating properly when there telemarketers recently called me with there usual sales pitch I explained my experience they assured me a local manager would call me, never did.So I recieved another sales flyer in my mail box which prompted me to call them to take me off there mailing list, well the local customer service after having me explain my issue for a third time and taking my phone number etc keeping me on my cell for 10 mins tells me they done a call back and someone at my residence told them job was well done after questioning wife she said yes that our young daughter had answered there call but she did not talk to them citing lack of time as she is very busy so someone there reported on there own that the job was done well which is a farce and far from the truth.

They did a good job. The workers were nice and good.

I schedule the appointment with them online. I spent about $220 for their services. They are always very prompt and courteous. They do a really good job. What is a little bit annoying is that every single time they come; they tell me that they are doing a wonderful favor for me by cleaning a room sized rug and not charging me that rate. The carpet is the exact same carpet I have. It's a huge bedroom and it's the exact same carpet that is installed upstairs as wall to wall carpet. It's literally the same carpet. There is nothing special about it. I told them that if they wanted to charge me an extra charge and if that's what their boss told them to do, that was fine, but I would cancel it.

I just had one carpet cleaned this time. They'll do that for people, but I've had ongoing good experiences with them. They know what they are doing. I would tell people that they are very competitive on their price. They've got a good trained staff. They are punctual. One can be selective on what they want done. They don't mind and they came out to clean one carpet for me for $89 and it's like a regular, routine complete house cleaning. They are very flexible and they are certainly cost effective. I would continue to use them in the future.

I do not use them anymore now. The job they did was fine. Everything about them was fine. They were here on time and were efficient. I did not have any problem with them. They were very professional.