Riverside Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

Riverside Plumbing strives to offer the best customer service and highest quality work in the industry. We combine technology, tested & proven methods, and a fresh new take on what should be expected from a plumbing service company. We pride ourselves on being honest, dependable, and professional. Our services include faucet and toilet repair, water heaters, drain cleaning, and everything in between. Call (423)598-3362 to find out how Riverside Plumbing can solve your plumbing problems with the patience and persistence to resolve your issues the first time! Family owned & operated.

Business highlights

13 years of trusted experience

Services we offer

Full plumbing services including repair, installation and replacement of toilet, faucet, water heaters, tub, shower, leak detection, sewer and water main replacement, remodeling, re-piping, & drain cleaning, as well as sewer camera inspection with recorded video. We also install gas appliances and gas piping. *We now offer street cuts for sewer repairs in the road.

Services we don't offer

Septic tank service and pumping.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 129 reviews

Nancy D.
11/2023
5.0
plumbing
  + -1 more
They did a great job. Quick and efficient.
Description of Work: Replaced water pressure reducer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ken P.
09/2023
5.0
plumbing
  + -1 more
After a Riverside plumber replaced a dripping tub faucet cartridge, it began leaking again a week later. When called back out, Steven determined that the leaks/drips were being caused by too-high water pressure to the house. While the water pressure valve he installed to modulate the pressure was expensive, he charged nothing for the labor, and replaced the blown cartridge for free! I've had nothing but honest, quality, courteous service from Riverside Plumbing. Highest recommendation!
Description of Work: replace cartridge in leaky tub faucet, which led to installation of water pressure valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

joel A.
10/2022
5.0
plumbing
  + -1 more
I cant believe the service was and the prices was very reasonable they were on time they left no mess up. they called before they came and they are completely super professional and I was just pleasantly shocked.
Description of Work: The Plumbing was completely done in the kitchen sink.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane S.
11/2020
5.0
water heater repair, gas leak repair
  + 0 more
The install went well. The tecnician was pleasant and easy to work with.
Description of Work: New hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

James G.
07/2020
5.0
water heater repair, gas leak repair
  + 0 more
This was the second time I used Riverside Plumbing. After such a good experience the first time,(see my previous review)it was a done deal to have them do this job. I wanted my water heater to be moved to my newly encapsulated crawl space to free up room in my garage. Called Derrick up & within a couple days, he sent out Curtis & Terrell to do the job. As usual, these guys got right on it & had it done in about 2 hours. Everything hooked up & working right. They cleaned up & were on their way. Definitely recommend you call Riverside for any & all plumbing needs you might have. Derrick runs a tight ship & has polite & professional employees.
Description of Work: Water heater relocated from attached garage to crawl space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James G.
04/2020
5.0
plumbing
  + -1 more
Everything went great! Excellent customer service from start to finish. I wanted to have an outside faucet installed near my garage door. I went straight to Angie's List to read reviews of local plumbers. I sent out a request to three top rated companies, and within minutes, Derek at Riverside Plumbing called me to give an estimate. I accepted & a gentleman named Curtis showed up at 9AM the next day. Talk about prompt service! Curtis explained exactly, how he was going to install the water line & faucet . He did a great job. He was very polite, professional & is a great asset to Riverside Plumbing. Any other plumbing issues I may need, I'm calling Derek at Riverside & suggest you do the same......
Description of Work: Installation of outside faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Charles C.
02/2019
5.0
plumbing, drain cleaning
  + 0 more
The owner returned my call promptly and set an appointment. Joey & Paul arrived on time, with the necessary tools and equipment. They each had a great attitude and strong desire to solve the problem. I could tell they wouldn't be satisfied until the drain clog location was identified and remedied completely. They worked for a couple of hours to find & remove the clog, put everything back together, and cleaned up before they left. I use Angie's List ratings in selecting service providers. Riverside Plumbing has certainly earned its published 5-star rating!
Description of Work: unclogging main drain line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith R.
01/2019
5.0
plumbing
  + -1 more
Great people! We are doing the job in 2 phases phase 1 went very well and we will do phase 2 in a few months...these guys are now my 1st call for my plumbing needs! They were also one of the lowest estimates on my job, one company wanted $9,700.!!..I guessed the supplies needed for this job at around $400.00, $9,300.00 is a lot of labor for a 2 bath house.
Description of Work: Replace polybutylne pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Retha B.
06/2018
5.0
plumbing
  + -1 more
Here on time, friendly, did a great job. The price was great. I would recommend them to all who need plumbing work.
Description of Work: Two toilets wobbled

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

ROY G.
06/2018
5.0
plumbing
  + -1 more
The location of the leak, in a garage, was easily found. The replacement of approx 3 feet of 1/2 inch copper pipe was done quickly, The water outage to the house was short, around 30 minutes.. There was no mess. Very pleased with the repair.
Description of Work: Replaced a section of pipe that had a slow leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Britta K.
05/2018
4.0
plumbing
  + -1 more
Two man crew arrived and used the snake to unclog. Camera use was additional fee, which we agreed to, however the locator was not in the truck so the crew had to return to shop to get it. Once they returned camera was run to reveal clog location, which was cleared.
Description of Work: Drain clog clearance

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$280

John B.
03/2018
5.0
plumbing, water heater repair
  + 0 more
They showed up on time and completed the task in a timely manner. Courteous and knowledgeable.
Description of Work: Replace Gas water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$930

Nick H.
02/2018
5.0
plumbing
  + -1 more
Fine. Dude had a phobia about a dead mouse in a trap, but he persevered.
Description of Work: Fix leaks in 2 sunks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Crystal K.
02/2018
5.0
plumbing
  + -1 more
Super. Based on a good past experience with the company, Riverside was my first call. Initially, it seemed like they were booked and wouldn't be able to get to me for a few days. Their good field communications worked for me, though. As I sat wondering who to try next, they called me back to say that a plumber had just finished up a job early and was available to come fix my leak. He was here within the hour and had my valve replaced within another half hour. After that, Riverside is my plumber for life!
Description of Work: I had a leak just downstream from my pressure regulator from a frozen/split valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Rodger J.
02/2018
5.0
plumbing
  + -1 more
Good. They were in and out very quickly and I have not had any problems since.
Description of Work: Toilet was stopped ip

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Gwen T.
01/2018
5.0
plumbing
  + -1 more
I did not hire because of various reasons not related to the company or their professionalism. He did come speak with me and was timely and professional.
Description of Work: plumbing and pipe replacement

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY J.
12/2017
5.0
plumbing
  + -1 more
The sewer line inspection was very helpful in landscaping planning and They replaced a washer in my shower that another company was dishonest telling me I would have to have the whole faucet fixture replaced. riverside was HONEST ABOUT THE SHOWER. Honesty in plunbers is really hard to find.
Description of Work: sewer line insoectedand washer replaced in shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve M.
11/2017
5.0
plumbing, drain cleaning
  + 0 more
The service and price was great. The technician arrived, was very courteous, and got right to work. He figured out the issue with the toilet (not what I had expected that it was), replaced the parts, re-attached the toilet, checked on the leaking pipe, cut and replaced the leaking area, and made all the repairs - ALL WITHIN AN HOUR! I was very impressed and will definitely use them again.
Description of Work: My toilet was loose and not sitting on the floor properly. I knew it had to be removed and re-positioned to sit level. In addition I had a leaking drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

S B.
11/2017
5.0
drain cleaning
  + -1 more
It went excellent! We had used them before and had a wonderful experience. Eric, the service provider, showed up on time to fix the problem. He was very courteous, efficient and took care of our shower area in no time. He was full of spirit and communicated with us professionally. We will always recommend them.
Description of Work: The water was not draining properly in our shower area.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randi F.
11/2017
5.0
plumbing, drain cleaning
  + 0 more
He was on time and very professional. He explained everything to us in detail and now we have amazing water pressure and never want to leave the shower.
Description of Work: Our shower lost water pressure and pipes needed to be clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

William S.
10/2017
5.0
plumbing, drain cleaning
  + 0 more
This is the second time I've used Riverside Plumbing, the first time was a month ago and was very impressed and the problem handled, so I called them again after I had a second plumbing problem not related to the first one. Eric (Panther) and Carson (Snake Master) arrived punctually, and I had a head's up call when they were on their way. They were friendly and professional, and the problem was fixed in less than an hour. For the curious, their nicknames are traits I witnessed during their repair. As Yosemite Sam might say, they are the best plumbing duo "North, south, east, orrrrrrrrrr west of the Pecos". I will definitely use this service again. Highly recommended.
Description of Work: I had a clothes washer that was not draining.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
10/2017
5.0
plumbing, drain cleaning
  + 0 more
As explained under work needed done.
Description of Work: I had an upstairs bathroom that the bathtub and sink were not draining. I had spent hours trying to snake the various drains without success. Needing a plumber, I read the reviews here on Angie's List and chose Riverside Plumbing. I called and described the problem. They were unable to send someone out that day but sent Jason and Cody out the following day. They were prompt and friendly, and went right to work. They ended up snaking from the upstairs bathroom nearly 200 feet. The problem was solved, the drains have worked fine since. I was also pleasantly surprised when they gave me the bill, I was expecting to pay considerably more than they charged me, it was extremely reasonable. I would definitely use them again and highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason G.
10/2017
2.0
plumbing
  + -1 more
They found it but took forever. I gave them the Greenlight 2 open up holes in the walls and it still took them 4 hours to find the leak and they charged me a lot of money for what they did. It was excessive.
Description of Work: Had to find a shut off valve in a wall.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$500

Shirley K.
08/2017
5.0
plumbing
  + -1 more
I’ve used them once or twice before and I really like the guy who runs the service. I’ve had really, really good experiences with him. This was work that had been done by another plumbing company that did a horrible job. The only reason I had used them was because when I called Riverside for the initial work he was just booked up. What was nice is that he was actually booked up when I called him on this, but he was nice enough to stop by on his way to another job. He put my pipes back together and he did a much better job. The previous plumber didn’t even put any pipe cement in, they just put them together and put the little things on and they just kept falling apart. He did a wonderful job, he was willing to do that. I would recommend this man and his business to anybody. If I could give him an “A+” I would. He stays so booked up I will have to call 3 months ahead.
Description of Work: I had a pipe come loose underneath my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Crystal K.
07/2017
5.0
plumbing
  + -1 more
It was a great service experience. The plumbers were prompt, professional, friendly, and efficient.
Description of Work: Removal of leaking water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Contact information

3873 Hixson Pike, Chattanooga, TN 37415

http://www.riversideplumbingtn.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
3636
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
06/30/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
General Remodeling,
Natural Gas Lines,
Sewer Cleaning,
Gas Logs

FAQ

Riverside Plumbing is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Riverside Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Riverside Plumbing offers free project estimates.
No, Riverside Plumbing does not offer eco-friendly accreditations.
Yes, Riverside Plumbing offers a 10% senior discount.
No, Riverside Plumbing does not offer emergency services.
Yes, Riverside Plumbing offers warranties.
Riverside Plumbing offers the following services: Full plumbing services including repair, installation and replacement of toilet, faucet, water heaters, tub, shower, leak detection, sewer and water main replacement, remodeling, re-piping, & drain cleaning, as well as sewer camera inspection with recorded video. We also install gas appliances and gas piping. *We now offer street cuts for sewer repairs in the road.
Septic tank service and pumping.

Contact information

3873 Hixson Pike, Chattanooga, TN 37415

http://www.riversideplumbingtn.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM