Description of Work: I needed a major dip repaired in my driveway. The receptionist I talked to was very pleasant, and said one of their foremen would call me to arrange an estimate. Nobody ever called but I did receive an email from Joel that included the following: "Unfortunately, at this time, we are only able to accept projects that exceed a minimum estimate." To my knowledge no one ever came to look at it. I live about 40 miles from the company, and I told the receptionist that. It did not sound like an issue at that time. The email also said "we do not normally travel more than 25 miles for patching or repairs". I was impressed with the A rating and the positive responses, but not with my interaction with the company.
Rating Category
Rating out of 5
responsiveness
4.0
Rad D.
08/2016
5.0
driveway pavers
+ -1 more
Exceptionally well. Joel is VERY professional and caring about doing a great job. He did not hesitate to come back and fix after rain showed some problem areas. Highly recommended
Description of Work: Repaved the driveways of a 20 unit duplex community. Big job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65,500
Elizabeth R.
06/2016
5.0
driveway pavers
+ -1 more
Pro Seal did an excellent job. Joel Roberson is a nice person to work with and went above and beyond the original job scope. His prices for all work provided were very reasonable.
Description of Work: Resurfaced and repaired asphalt driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
Alyce B.
04/2016
5.0
driveway pavers
+ -1 more
unknown
Description of Work: Pro Seal sealed our driveway in the fall of 2014. In the spring of 2015, we noticed some wearing of the sealant. We contacted them and they immediately came to evaluate. Within a few days they resealed our entire driveway free of charge! It has now been a year and the driveway still looks great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna G.
04/2016
5.0
driveway pavers
+ -1 more
unknown
Description of Work: Proseal ensured the job was done correctly and they definitely exceeded my expectations.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Abigail E.
02/2016
5.0
driveway pavers
+ -1 more
I got a quote from a highly rated paver in town and it was a minimum of $1800. I couldn't get another paver to even return my call. I called Mark at AAA and he answered the phone immediately. He was able to give me a rough estimate over the phone based on how I described the repairs that needed to be made. We made an appointment for the following day for him to come view the driveway. He called me back about 20 minutes later and said he would be able to come out within 30 minutes. His estimate was only slightly higher ($150) than the quote he gave me on the phone due to a second area that needed to be patched as well. His crew show up a couple of days later in the afternoon to get started on the repair. They returned the following day to complete the repair. They did an absolutely beautiful job in a very short amount of time! Mr. Whitmire was honest, forthright and a pleasure to work with. I have no hesitation whatsoever in recommending him to anyone who needs driveway repair or paving. We will be calling him to patch a spot in our back driveway later this year.
Description of Work: Driveway repair with asphalt after water line was fixed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,050
Barbara F.
09/2015
4.0
driveway pavers
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Emily D.
06/2015
5.0
driveway pavers
+ -1 more
Everything went great. Pro Seal was quick to give a bid and quick to deliver. Very pleasant staff from from start to finish. I would do business with them again.
Description of Work: Provider removed old driveway and graded it down. Provider laid down a nice coat of gravel mix and then asphalt. Redid a pretty steep driveway that needed lots of love.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Response from Pro-Seal & Paving LLC
Thank you! It was a pleasure doing business with you. Hope you enjoy your driveway! Sincerely, Pro-Seal & Paving, LLC
Benham G.
06/2015
5.0
driveway pavers
+ -1 more
Pro-Seal has been very positive in their willingness to support and provide a bid on a large project with options from the inexpensive temporary fix to a longer-term more expensive fix as a good balance to what I initially believed would be our best option.
Description of Work: After an initial stumble working with Pro-Seal, they have come back strongly and have very much exceeded expectations.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Response from Pro-Seal & Paving LLC
Mr. [Member name removed], We apologize that for the miss communication. We are a fully staffed paving company that takes pride in the fact that we are in contact with all of our customers within 24 hours of their inquiry and strive to provide estimates within 48 hours of our customer's call. We have an answering service that keeps a log of all calls that are made to Pro-Seal & Paving, LLC. Upon receipt of this review we have reviewed all calls made to our company and do not see on that contains your contact information. There is another company in the Chattanooga area that has a similar name and we have had this occur previously.We will be happy to provide you with an estimate for any of your paving needs. Please feel free to contact the owner of our company to resolve this matter. His direct phone number is 423-779-8707. Pro-Seal & Paving, LLC also takes pride in the fact that we have maintained an "A" rating with Angie's List. Hope to hear from you soon.
Marjorie W.
01/2015
5.0
driveway pavers
+ -1 more
unknown
Description of Work: Sealed driveway. Arrived as scheduled and did good job
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marie C.
10/2014
5.0
driveway pavers
+ -1 more
Company provided estimate and once hired got the work done in a timely manner at a reasonable price. They are a little slow on responding to emails, but overall we were very satisfied with them!
Description of Work: Repaired hole in driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Aimie B.
10/2014
5.0
driveway pavers
+ -1 more
great!
Description of Work: driveway was sealed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Nancy B.
08/2014
5.0
driveway pavers
+ -1 more
I contacted Pro-Seal July 21, 2014 talked to Tammy , Joel's wife. While we were out-of-town Joel came by to make the estimate. The contract was drawn up by July 23rd at which time my husband requested that I get another estimate and he proceeded to google and check out the license of Pro-Seal. My husband asked for references and Pro-Seal sent references. I called Tammy to tell her that there was no record of a license. The following day, July 24th a Certificate of Liability of Insurance was sent to us. The contract was revised with the 10% discount for our being seniors, August 1st. August 5th a down payment of $1,100 was given to Joel in person. The service was completed by August 6, 2014 and the balance was mailed to Joel and Tammy. All materials and workmanship are covered by a Standard one year warranty.
Description of Work: New asphalt Installation: New asphalt overlay installation: Driveway will be cleaned prior to overlay paving. Tack Coat will be applied to asphalt to ensure proper cohesion. Driveland will be widened by (2) feet extending to street front. Flush tie=in-joints will be established at all concrete intersects. (2) inches of hot Mix asphalt topping will be machine laid and rolled to compaction using a vibratory roller.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Response from Pro-Seal & Paving LLC
Thank you, it was a pleasure working with the both of you. I hope you enjoy your driveway for many years to come.
Angel G.
06/2014
5.0
driveway pavers
+ -1 more
Excellent and fast service. I called for an estimate as I had with two other contractors and was greeted on time the very next day. The estimate took very little time and was what I expected for what is a very large and long driveway. It was estimated that the job would begin in 2 weeks and would take just a day to complete. Instead, I was contacted the very next week saying they could do the job sooner if it was convenient to me. They came out the next morning, did the job brilliantly, leaving me completely happy with my new driveway. I would definitely use Pro-Seal again.
Description of Work: Repave driveway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from Pro-Seal & Paving LLC
Thank you Ms. [member name removed] It is a pleasure working with customers like you! I hope you enjoy your driveway. Pro-Seal & Paving LLC
Jon G.
03/2014
5.0
driveway pavers
+ -1 more
I was very pleased with the contact, throughout the process, that I had with Joel Roberson. He was a positive face of the company. Will have my next paving job done through this company.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from Pro-Seal & Paving LLC
Thank you [member name removed]. Always a pleasure working with customers like you and your wife. Enjoy your driveway! Pro-Seal & Paving LLC
Michael R.
03/2014
5.0
driveway pavers
+ -1 more
They arrived at dawn and remained on the job until completed. They submitted the low bid; work was completed on amount agreed upon. Very professional. Extremely pleased with their work. Would highly recommend.
Description of Work: Pro-Seal & Paving repaved existing asphalt driveway double-wide pad and extended it an additional six feet to accommodate a three vehicle carport. Per additional request, they also asphalted an adjoining sidewalk out to the street so that a (future) wheelchair scooter could transition from existing ramp smoothly and safely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,285
Galen H.
01/2014
5.0
driveway pavers
+ -1 more
.
Description of Work: Patched and re-paved driveway. Very reasonably priced, they came when they said they would, driveway looks great! I am very happy with this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Debra L.
07/2013
5.0
driveway pavers
+ -1 more
Cleaned up driveway before applying sealant.
Description of Work: Seal Driveway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Phillip B.
07/2013
5.0
driveway pavers
+ -1 more
Very professional. Showed up about 9 AM, Started with aggressive cleaning of the driveway, (maybe a vacuum would be better than a blower), then patching cracks, and then sealing the driveway, all done by noon. Very fast, with only 2 guys!
Description of Work: Sealed asphalt driveway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
JR M.
06/2013
5.0
driveway pavers
+ -1 more
Joel was very professional, honest, fairly priced and prompt. Work performed was excellent.
Description of Work: Repaired damaged asphalt in neighborhood alley.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian B.
05/2013
5.0
driveway pavers
+ -1 more
Joel and his team are outstanding professionals. I had them do a repair on my driveway last fall and come back a couple of weeks ago to seal the drive. They were punctual and professional. Follow up from Joel has been constant, making sure the job was done to my expectations. I highly recommend this group to anyone looking for asphalt work in our area. Thank Joel and team for job well done!
Description of Work: Seal an asphalt drive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Marty S.
06/2012
5.0
driveway pavers
+ -1 more
Great service. Repaired a couple spots in driveway and resealed. Looks great. Promptly answered my appointment for estimate (on same day I called). Date of service as agreed upon and job completed in less than a work day. Pleased with the way my driveway looks, and would recommend without reservation.
Description of Work: Repair and reseal asphalt driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Ralph M.
07/2011
5.0
driveway pavers
+ -1 more
My only complaint would be with the service rep who came out to measure and give the estimate. He was friendly and professional enough, but then a few days later, after we had decided to go ahead and have the work done, he calls our house. It was fairly late in the evening, 7 or 8 PM and I was not home and my wife did not answer the phone so it went to voice mail. He left a message that he needed to get the contract signed and was "in the area". A few minutes later he shows up at the house. Let me see if I understand the thought process here: you call and don't get an answer so you just show up anyway? My wife informed him he would have to deal directly with me and he left, but it was still a bit unsettling. Other than that, the actual work went very well and the results were very satisfactory. Joel even made a trip back to repair a section of the asphalt that distorted when their truck drove over it, even though it wasn't really their fault. Apparently the previous repair (done by another company) was not put down adequately in that area.
Description of Work: Services performed included "hot-tarring" all cracks and seams, then seal-coating entire driveway (5500 square feet)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Response from Pro-Seal & Paving LLC
[member name removed], Joel wanted to let you know that he will be getting to you very soon. Could you send us your contract information to [email removed]. Thanks, Pro-Seal & Paving, LLC
Marjorie W.
04/2011
5.0
driveway pavers
+ -1 more
Chris came out the day I called and gave me an estimate. Appointment was scheduled for my convenience. They arrived on time. Cleared the driveway of debris and applied the sealant. Very professional and the driveway looks great. They put up tape at the end of the drive to ensure no one drives on it for the next 48 hours.
Description of Work: Driveway sealed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
Gayle B.
09/2010
5.0
driveway pavers
+ -1 more
Very professional. Did outstanding job. No nasty little marks on vinyl siding. Prompt and very reasonable on price. Did another driveway in neighborhood at the same time. Both homeowners very satisfied with job. Get lots of compliments on appearance of driveways. Gave a guarantee. Not a fly-by-night with material already on truck going door to door to give you a good deal on EXTRA left over from last job. Then never see again and the 1st good rain the driveway washes away. .
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Asphalt Driveways
FAQ
Pro-Seal & Paving LLC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Pro-Seal & Paving LLC accepts the following forms of payment: Check,MasterCard,Visa