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Northgate Doors

Garage Doors, Doors

About us

Additional phone numbers - (423) 476-2230, (706) 861-1968. Additional contact names - Matthew Nicely, Sandi Lamb. Additional emails - matthewn@northgatedoors.com, sandi@northgatedoors.com. Additional DBA - Northgate Electric Doors. Family owned & operated.

Business highlights

52 years of trusted experience

Services we offer

Sales and installation of garage doors, entry doors and storm doors- residential and commercial. Factory authorized dealer for Clopay, Hormann, Provia, Linear, Chamberlain Liftmaster and Genie. We service virtually all brands of garage doors and garage door openers.

Services we don't offer

Poor service

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.951 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 51 reviews

Rebecca R.
03/2021
5.0
garage doors
  + -1 more
Northgate Doors replaced my garage’s double door with an insulated Hormann door, installed a high lift to raise the door to within 12 inches of my 12 foot garage ceiling and installed a new torsional opener. (So the door’s Jackshaft is rotated by the opener rather than a center opener pulling/ pushing the door). When open, the door is completely out of the way and there is no opener in the middle of my ceiling either. Nothing blocking my garage lights or ceiling fans. Installation took 1/2 day. Working with Northgate was painless. They were very professional and not pushy like another big garage door company in Chattanooga.
Description of Work: Double garage door and opener replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Cathleen K.
03/2020
5.0
garage doors
  + -1 more
Excellent service. Called in the morning, Cory came and fixed early afternoon. Best price quote we received. Job done swiftly and completely, no pressure to add on on services or additional items. Much appreciated. Highly recommend!
Description of Work: Replace springs on garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Scott H.
03/2017
5.0
garage doors
  + -1 more
perfect service cost and time estimates were right on
Description of Work: fixed my garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Randy L.
12/2016
5.0
garage doors
  + -1 more
They did a very good job installing the doors and opener. I felt very comfortable with the technicians working around my tools and equipment in my basement.
Description of Work: Replaced garage doors and one opener

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Bob W.
10/2016
3.0
doors
  + -1 more
The garage door installation was done very well and we were pleased with the result. The entry door installation went well with the exception of the exterior finish and a streak in the window that will require replacing it. We had a wood colored door so I guess the frame had to be stained to match, therein lies the problem. Long story, short version. They did not tape so the stain wound up on the house in two different colored areas. After 3 trips to the paint store and approximately $50 later I had the right color paint to point up around the door frame. It was not hard to fix, but I didn't want the perps who did it to fix it, one last thing, when I emailed them about the streak in the window, the reply opened with "I wish we lived in a perfect world. . . ". Mr reply was in my world they would have checked it before installation.
Description of Work: Northgate Doors installed two garage doors and a new entry door

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$4,000

Response from Northgate Doors
Mr. [Member Name Removed]- I'm very sorry you feel we merited C's and a D :( I said I wish we lived in a perfect world, where products arrive without manufacturer defects. Unfortunately, we do not. However, we did replace the glass and we offered to touch up the paint around the door jamb, but you had already handled that before you informed me of the issue. My installers said they discussed that with you- that some touch up around the door jamb would be needed and that you seemed fine with that. I guess things changed somewhere done the line. Please accept my apology. As you can see from our numerous jobs on Angie'a List, we normally receive excellent customer reviews. I truly believe we deserved a better grade. I'm sorry you don't feel the same. We do appreciate your business very much and look forward to changing your mind, should you need service in the future. Thank you

CHARLES W.
12/2015
5.0
garage doors
  + -1 more
Shane was supposed to be there between 10 & 12. He called when he was on the way. He got there about 11:02. He was very professional, and once the decision was made, got busy & completed the job.
Description of Work: Did a troubleshoot on the garage door opener I had. Determined the motor was bad. Gave me my options. I decided on a new opener. Shane removed the old garage door opener, rail, safety sensors, wall switch & all wires. Shane installed the new Linear garage door opener, new rail & chain, safety sensors, wall switch, all new wiring, and setup the button in my car to operate the opener, and left me two remotes. He also made sure that I knew how to operate everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$360

Michele L.
08/2015
5.0
doors, garage doors
  + 0 more
Northgate Doors did a terrific job! This is a replacement garage door for a house I am selling. They came out and measured for my new garage door, ordered the color I needed, and confirmed the install date of August 21. They called a couple of days ahead of time to confirm that the date/time was still good. They arrived promptly and took down my old garage door, including tracks and springs. They installed a new garage door, including new tracks and spring. They left my garage in clean order. My new door looks so nice! Northgate Doors did not have a special on their doors, but Angie's List customers were given ten percent off. We printed the coupon and they honored it. We will be building a garage at our new house, and I will definitely call Northgate Doors when the time comes to have doors bought and installed.
Description of Work: Removed old garage door, tracks, and spring, and installed a new garage door, including tracks and spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$517

Martha A.
05/2015
3.0
garage doors
  + -1 more
Okay. Sam arrived within scheduled time frames both times. Tidy, quite and cleaned up his mess. Only problem. Got wrong panel first time and could not come right away to replace.
Description of Work: Remove old garage door. Furr out door frame slightly for new door. Put in door with one mistaken panel. Leave in until able to reschedule replacing wrong panel.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$1,715

Response from Northgate Doors
[Member Name Removed]- I'm so sorry you weren't pleased enough to give us an A rating for the job we performed. Unfortunately, garage door panels are too long cannot be sent via UPS so we had to wait for the manufacturer to sent the correct panel. If there's anything I can do to improve your opinion of us, please let me know. Thank you, Matthew Nicely Northgate Doors

Kenneth R.
03/2015
5.0
garage doors
  + -1 more
I have used Northgate Doors before and was pleased with their service and quality. I requested a quote on a replacement garage door back in November, 2014. I told them that I would probably decide on whether to go ahead or not after the first of the year (2015). They were fine with that, held their price and gave me a 10% discount. The door was scheduled for installation in February and they arrived on time, did an excellent job, including discarding the old door.
Description of Work: Installed a new garage door and removed and scrapped the old one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

June B.
02/2015
5.0
doors
  + -1 more
All work was performed on time. The workers were pleasant and efficient. Clean-up was thorough.
Description of Work: Installation of three doors: (1) entry door, (1) garage door with remote, (1) roll-down door for small out – building, replacement of old wood around door jambs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,760

William F.
02/2015
5.0
garage doors
  + -1 more
Very professional, had new openers on truck. We discussed alternatives. He said Linear not cheapest, nor most expensive ? but it was quickly installed, very quiet, looks neat.
Description of Work: Inspected two old Stanley gauge door openers. Determined that were not repairable. Then installed two new doors, quickly, quality job and programmed two openers for two cars – and gave me credit for five openers I just purchased for old doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Juliet W.
01/2015
5.0
garage doors
  + -1 more
Installation was timely & proficient.
Description of Work: Installation of new garage doors.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Kelly O.
10/2014
5.0
garage doors
  + -1 more
They were the 4th company to come out over the last year to give me a quote. Their quote was way under the other quotes we got. He cut me a deal on doing both doors, and they did a great job. I could not be more pleased. Another highy recommended company quoted me $750 to fix my garage doors. Northgate quoted me $300, and didn't try to sell me on things I did not really need. I would not hesitate to use them again.
Description of Work: fixed garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SAM L.
08/2014
5.0
garage doors
  + -1 more
A very professional operation, from sale to installation.
Description of Work: Installation of new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Dot J.
08/2014
5.0
garage doors
  + -1 more
They were wonderful and knew what they were doing. They got it done quickly and it looks great and works great and I would highly recommend them.
Description of Work: They installed a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Kathy V.
08/2014
5.0
garage doors
  + -1 more
The job went very well! Mr. Nicely showed up at the time of our original appointment to give me an estimate and also showed me various grades of doors taking the time to explain the "R" value and the benefits / disadvantages of the various products that their company carries, etc. I received prices from 2 other vendors, but, decided to go with Northgate Doors, even though they weren't the lowest bid, but, because I felt they offered the most for the money. The installation was scheduled in advance and the morning of the installation they showed up and had the entire project completed in around 2 hours. I LOVE my new door!! It is quiet. has features that my old door and closure didn't and I would not hesitate to recommend Steve Nicely and the folks at Northgate Doors to anyone who is in the market for a garage door.
Description of Work: Replaced an existing garage door (including all hardware, closure, etc) with a new door and closure

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,125

Kimberly K C.
07/2014
5.0
garage doors
  + -1 more
I got quotes from three different garage door companies. Northgate Doors' quote was very detailed, with all the different options broken down. They left me a sample of the garage door exterior material and color (which was a perfect match to our house). The door was installed when and as promised. When finished, they explained the various features of the opener and left me a can of lubricant spray to use on the springs and door hinges every 6 months. It was a very good experience from start to finish and I would recommend them.
Description of Work: Installed new garage door, garage door opener and springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

john T.
07/2014
5.0
garage doors
  + -1 more
I am very pleased with the service. The service technician was very prompt. I contacted the company on a Monday. They offered to come the next day. I arranged to meed the technician first thing Wednesday morning. He called around 8:30 and told me he would arrive in about 30 minutes. He was on time with all the parts necessary to get the door to function. Since I already knew the door was damaged, I asked the technician to get me an estimate to replace the door. A sales person called the next day with a "lock and key" estimate. The Hormann Brand ( a German Brand) seems to be their door of choice. The doors are made in a plant in the USA. The estimate for two new 9 x 7 doors plus one new garage door opener was $1575. To get insulated doors with an R7 is an additional $300. The garage door opener they like is the Lanier. The salesman offered to meet us at the shop on a weekend if necessary. He also offered to send samples do we could match the color with our house. We are now waiting on the samples. The repair job was excellent! The technician was also very neat and he cleaned up the broken parts. My experience so far is very positive. I felt like the technician and the sales person answered all of my questions throughly and honestly.
Description of Work: The service technician replaced two springs, two pullys and a frayed cable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Tamara D.
06/2014
5.0
garage doors
  + -1 more
I'm very pleased with the new doors and how quietly and smoothly they work. The work was done on time and as promised.
Description of Work: Replaced 2 garage doors and installed new garage door openers, tracks, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Martha E.
04/2014
5.0
garage doors
  + -1 more
A manager from the company came to a scheduled consultation (on time) and went over my options and listened to my ideas. He helped me select the proper door for my needs without trying to upsell me on a more expensive system. The installers were very prompt and efficient. They removed the old (40 y/o) system and replaced it with the new Door we had agreed on. They also replaced some wood that had been damaged. I was very pleased with the company and would use them again. I will give the company a 10!.
Description of Work: Removed old door and framework including motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Kathy B.
02/2014
5.0
garage doors
  + -1 more
Excellent! They replaced a garage door for my daughter last year. They were very professional, prompt and neat.
Description of Work: New garage door was installed and the old one was removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Carolyn M.
02/2014
5.0
garage doors
  + -1 more
They arrived on time. Worked quickly and were very nice. They also replaced the two doors at another time in 2012.
Description of Work: Replaced motors on two garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Virginia B.
08/2013
5.0
garage doors
  + -1 more
on purchase of door opener- w/ installation, men came and said too much trouble. Then called Northgate doors and they had no trouble installing.
Description of Work: In person estimate, on time installation, knowledgable gentleman installer, clean workplace at finish, installed garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Tom P.
06/2013
5.0
garage doors
  + -1 more
I called Northgate Electric Doors on Monday to report one of the springs on my double-wide garage door had broken. After asking a few questions regarding the type of door, which spring broke, etc. I was given an estimate over the phone of $145 and asked if Thursday afternoon would be a good time to have someone come out and do the repair. I confirmed the date and time. The repairman showed up Thursday afternoon right on schedule and had the job done in about an hour. He was very professional and courteous and the final bill was exactly the price I was quoted over the phone.
Description of Work: Replaced broken door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Betsy M.
06/2013
5.0
garage doors
  + -1 more
The installer arrived on time worked alone (which surprised me) but was very efficient, polite explained the operation & why he did what he did. Removed old door & cleaned up. Good job!.
Description of Work: Removed old garage door, install new. Header installed new insulated garage door & opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,280
    • 1(current)
    • 2
    • 3

Contact information

4305 Bonny Oaks Dr, Chattanooga, TN 37416

www.northgatedoors.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Northgate Doors is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

Northgate Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Northgate Doors offers free project estimates.
Yes, Northgate Doors offers eco-friendly accreditations.
Yes, Northgate Doors offers a 5% senior discount.
No, Northgate Doors does not offer emergency services.
Yes, Northgate Doors offers warranties.
Northgate Doors offers the following services: Sales and installation of garage doors, entry doors and storm doors- residential and commercial. Factory authorized dealer for Clopay, Hormann, Provia, Linear, Chamberlain Liftmaster and Genie. We service virtually all brands of garage doors and garage door openers.
Poor service

Contact information

4305 Bonny Oaks Dr, Chattanooga, TN 37416

www.northgatedoors.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed