Mr. Electric of Chattanooga

Would not recommend Mr. Electric; they will try to scam and overcharge you. My girlfriend called them for a fried breaker and the technician tried to upsell and convince us to replace the ENTIRE electrical panel and additional unnecessary fixes for over $14,000. We called a different company for a second opinion and they assured us that the panel did not need a complete replacement to get things up and running, and only recommended a few replacements for safety measures. We were able to get the initial situation fixed the same day through the second company, all covered under the other companies ‘free second opinion promotion’ they were running. The thing is, we would have been willing to get some of the recommended safety work done, and still plan on doing it with a different company, but the Mr.Electric tech representative was pushy and dishonest, and tried to get us to finance a way more expensive fix than needed. I don’t frequently leave reviews, and I know it’s nearly impossible these days to find a company that isn’t trying to upsell or push you into something, but this is one company that should be avoided at all costs.

Do NOT recommend- scammy practices and will overcharge you. Also try to strong arm and lie to you. Long story short- was quoted $14,700 and rushed into making a decision about it; had a second company come out the same day for a free 'second opinion deal' that company was running, and the guy got it fixed within an hour. Next day scheduled service with Mr.Electric was canceled the same day they came out with their quote. The following day, they threatened a lien against my house and tried to bully me into paying for services not given. More detail- Our AC had been out for almost 2 weeks, and we had an HVAC company then Mr.Electric come out. We had them come out to give an estimate, and fix a single breaker that the HVAC company said needed to be fixed before moving forward with replacing the unit. The tech tried to upsell us on replacing a bunch of stuff, said it wasn't possible to replace just the breaker, and rushed us through the process. The end estimate they quoted us was approx $14,700. They added an additional item to the quote without talking to us about it, and said they were saving us 15% and that the service included a 3 year warranty. What they didn't say was that it was a 'membership', not a warranty. Which would have been fine, if they had been upfront and honest about it. I called Mr.Electric within a few hours of them leaving and asked to cancel the planned services, and confirmed with a representative of the company that we were not in a contract. They confirmed the service was canceled and there was no contract. The next day, the Mr.Electric tech called me and tried to argue that we were still liable for the cost of materials already ordered and ‘wire cut to length’, and then called back with his boss on the phone, and both tried to bully and strong arm me into paying for ‘cost of parts’ they said they already ordered.

awesome

They were very efficient and took care of the issue right away.