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Lowe's Of Chattanooga

Kitchen and Bath Remodeling, General Remodeling, Flooring Sales and Installation,

About us

Store number - 0425. Cost is determined by the job. See website for additional services & products. Additional fax - (423) 954-2422. Additional email - customercare@lowes.com. Additional phone - (800) 445-6937.

Business highlights

103 years of trusted experience

Services we offer

Installation of appliances, kitchen, bath & plumbing fixtures, flooring, windows, doors, window treatments, lighting & home improvements.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.415 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.4
responsiveness
4.3
punctuality
4.1
Showing 1-15 of 15 reviews

DIONE H.
11/2024
1.0
window treatments
  + -1 more
I went to the Lowes on Gunbarrel in Chattanooga to order cellular shades. There was no one in the window treatment department so someone from another department who had no idea what he was doing came over to assist. It took about an hour to get the quote and to attempt to get the address changed on my account. He gave up on getting the address changed. The next step was measuring the windows. The contractor that measured the windows was good, but when we went to the store to finalize the purchase, the estimate had doubled, they still could not change our address on the account or complete the order. The associate called for a manger on multiple occasions and managers just walked by ignoring her. We were there for several hours. The associate gave up and asked us to come back the next day to finalize the order. Turns out she was off that day, so we had to go back a third day. The third day we were there for hours again. When we did finalize the order, I begged them not to send the shades to our previous state address as we no longer own that house. Keep in mind, they came to our house in Chattanooga to do the measurements. Low and behold I got a call from Lowe's headquarters to confirm that we received the shipment and of course the shades were shipped to our previous out of state address as the picture taken of the delivery had confirmed. Lowe's headquarters made things right, but I would not be surprised if this store is bleeding money. I do not blame the associate as it appears that the associates get little to no assistance from the management at this store. This location is giving Lowe's a bad name as a whole.
Description of Work: Cell shades installed

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$462.4

Dustin E.
05/2017
4.0
remodeling, home remodeling
  + 0 more
The process went well. Just very busy, in the store, at that time of night. The installer was on time if not early for the appointment. Happy with my service
Description of Work: New storm door

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Montil S.
04/2017
5.0
home remodeling
  + -1 more
It went very good. Lowe's gave plenty of notice as to when they would be coming to the house. Walked us through each step of the process. Kitchen is beautiful.
Description of Work: Remodeled entire kitchen. Bought all new stainless steel appliances. Installed all wood cabinets, ceramic flooring, stainless steel hardware, granite counter top, and mosaic backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Sybil B.
06/2016
5.0
flooring contractor, home remodeling
  + 0 more
unknown
Description of Work: SALE AND DELIVERY OF OUTDOOR SHED

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Marcia M.
01/2016
5.0
home remodeling, home improvement stores
  + 0 more
unknown
Description of Work: The product was great and the installation very high quality. My respect for Lowes has significantly increased. Very easy to deal with start to finish.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Sherry M.
09/2015
5.0
replacement windows, home remodeling
  + 0 more
unknown
Description of Work: Installed 14 replacement windows. We needed new windows due to several of them leaking, but also wanted to replace with energy star windows. Lowes had just what we needed. We got quotes from 2 other window companies and Lowes price was so much better that we could afford to purchase 14 windows instead of 9 for less money. Chip the salesman and Jerry and his installation crew could not have done a better job.They were very professional and did what they said they would do when they said they would do it. We could not be more pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Blanche H.
04/2015
5.0
replacement windows
  + -1 more
Excellent work!
Description of Work: Installed new windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter G.
07/2014
5.0
flooring contractor, home remodeling
  + 0 more
.
Description of Work: Gave good advice on paint, tile, wood floors. When I asked where something was they took me to the location of the item. Helped me load 500 lbs. of tile and other items in my truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Kris A.
06/2014
5.0
home remodeling
  + -1 more
it's lowes, it went....I'm just trying to get a $20 gift card for starbucks
Description of Work: Bought a bird decoy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark P.
04/2013
5.0
flooring contractor
  + -1 more
Lowes sent a person to measure the areas of my house where I wanted hardwood floors installed. Within a day I had a price for materials and labor. Their installers scheduled the job for later in the week. They showed up on time and did a great job. I am very pleased with the installation and the professionalism of the installers. It's been eight years and my floors still look great!
Description of Work: Removed carpet, installed hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Beth G.
05/2012
2.0
remodeling, home remodeling
  + 0 more
It did not go well because of various mistakes made by the Lowe's sales people and the Lowe's contractor. Please read above section for details.
Description of Work: We were replacing counter tops. The new counter tops came from Lowe's who sent a contractor out to measure for the new countertops. First of all the contractor was late arriving. Then when the counter tops came in the one for the sink was too short. The contractor for Lowe's did admit it was his fault. However, that didn't help the fact that we were waiting on the countertops to be installed before we could start the rest of the renovation. We had also bought a new stainless sink and faucet from Lowe's which the contractor also installed. The faucet was a Delta Touch 2-O. He did a good job installing the sink and faucet even though we knew he'd have to take them out when the new replacement countertop came. We finally had to call Lowe's to find out when the new countertop would be delivered. The same contractor came to install the replacement counter top and he was three hours late! Fortunately, our regular contractor was also here because he kept an eye on the Lowe's contractor to make sure everything was installed correctly. When the new countertop was installed the seam where it was joined to the other new countertop was done very well. Not sure if would have been so good if our contractor had not been here. Finally, when the Lowe's contractor reinstalled the sink and faucet, he was in such a hurry to get out of here (it was 7:30PM) that he installed the new faucet incorrectly. Our contractor had to fix it and he'd never installed this type of faucet before. The incorrect countertop is still in our garage and has been for over a week. The contractor was to come back and get it. We've called Lowe's to have someone come get it. They said they will be there on Sunday (Mother's Day) and will call us two (2) hours before they come. Long story short, I have torn up my Lowe's card! The service we received from the sales people was mediocre at best and none responsive. The contractor was unprofessional. No, I would not recommend Lowe's installation services or using them for kitchen upgrades to cabinets or countertops.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$2,500

Ben O.
06/2011
5.0
home improvement stores
  + -1 more
They are a good place to buy materials. The people were friendly and helpful. The service is excellent. They are very knowledgeable and helpful. I've have nothing but a good experience with them. Generally they have excellent prices.
Description of Work: I use Lowe's Of Chattanooga to buy materials.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Merryann S.
01/2011
5.0
doors
  + -1 more
It was excellent. Lowe's contacted me by phone to set up the appt. and called with a follow up when the work was done. They left a contact number in case there was a problem. The installer was very efficient and professional. He even cleaned the glass door and swept up after himself.
Description of Work: Installation of storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$291

Gayle B.
11/2010
5.0
custom cabinets
  + -1 more
It went fine overall.
Description of Work: I purchased a bathroom vanity from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$225

MARY D.
03/2010
5.0
remodeling
  + -1 more
They were very nice and efficient. They did a good check on our house and told us what needed to be done. They said they wouldn’t work on the house until the foundation was fixed because they couldn’t guarantee their work.
Description of Work: They came out and gave us an estimate on repair work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

    Contact information


    Service hours

    Sunday:
    6:00 AM - 10:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling,
    Flooring Sales and Installation,
    Hardware & Home Improvement Stores,
    Windows,
    Doors,
    Window Treatments,
    Cabinet Making,
    Plumbing,
    Lighting,
    Bathtub Restoration

    FAQ

    Lowe's Of Chattanooga is currently rated 4.4 overall out of 5.

    Sunday: 6:00 AM - 10:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    Lowe's Of Chattanooga accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Lowe's Of Chattanooga offers free project estimates.
    No, Lowe's Of Chattanooga does not offer eco-friendly accreditations.
    No, Lowe's Of Chattanooga does not offer a senior discount.
    No, Lowe's Of Chattanooga does not offer emergency services.
    No, Lowe's Of Chattanooga does not offer warranties.
    Lowe's Of Chattanooga offers the following services: Installation of appliances, kitchen, bath & plumbing fixtures, flooring, windows, doors, window treatments, lighting & home improvements.

    Contact information


    Service hours

    Sunday:
    6:00 AM - 10:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM