Keefe Plumbing & Heating Company Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Keefe Plumbing & Heating Co., Inc. has been serving the Greater Chattanoooga area since 1950. We are the best equipped plumbing shop, in Chattanoooga, for service, repair, remodeling, and retrofit jobs. We can handle any job ranging from a leaky faucet to a major remodeling and piping job. See our services. In addition, we have our own supply shop that has an assortment of items for you to choose from Please visit our website. www.keefeplumbing.com Additional phones - (423) 622-3178 Additional contact name - Kay Keefe.

Business highlights

74 years of trusted experience
Women Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, water heaters, excavating, bathroom remodeling, sewer & drain cleaning.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
10%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1-25 of 105 reviews

Nicole R.
05/2022
5.0
excavators, plumbing, water heater repair
  + 1 more
Chris did a super job such a pleasure to work with him a truly nice professional guy and does great work
Description of Work: Outside waterlines waterheater ice maker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Tess H.
09/2021
1.0
plumbing
  + -1 more
Left the workplace a mess. Actually rubbed silicone caulk all over my door frame and left it there. There was dirt everywhere. They charged me for driving to and from the site and to shop for supplies. These people are HIGHLY dishonest and charged me $1550 to install a vanity. This is the definition of taking advantage of people. I thought we had hired them before so I called again but this was the worst experience. For $1550 I could’ve gotten half the plumbing in my walls replaced from a different quote. I was essentially robbed. $190/hr for driving and shopping and taking a break. The owner called me about the bill and claimed that it was actually a good deal. Horrible, horrible people.
Description of Work: Vanity installed

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,550

Response from Keefe Plumbing & Heating Company Inc
We apologize for any misunderstanding on your part regarding the scope of work and the cost. You were billed $1450 for 6.5 hours work and were not billed for other work that was done at no charge. Our truck cameras confirmed that you were not charged for any break time. We take great pride in our customer service and regret your dissatisfaction. Please contact our office if you would like to discuss this further.

Bob P.
11/2020
5.0
plumbing, drain pipe
  + 0 more
The two guys that showed up were top notch, polite and professional. They found my problem quickly and repaired properly. They even fixed a couple things I did not realize were not up to par. They kept me informed at each stage of the repair. I was really impressed by them.
Description of Work: Needed a bathroom leak diagnosed and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$115

Donna H.
03/2020
5.0
plumbing
  + -1 more
Very Well! 2 men arrived and went to work fast. They did both jobs wonderfully and I would definitely hire them again.
Description of Work: Repair internal tank of one toilet and remove and replace another.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$378

Jim H.
09/2019
3.0
plumbing
  + -1 more
Okay. Far to high a price for what I needed done.
Description of Work: Leaky toilet

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$103

Matt M.
07/2019
5.0
plumbing
  + -1 more
The service was great, fantastic job, efficient and neat.
Description of Work: Fixed the bathtub drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

paul R.
06/2019
5.0
plumbing, drain cleaning
  + 0 more
The young men were very professional and efficient in their work.
Description of Work: Leaking water regulator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEE & LAURA F.
03/2019
2.0
plumbing
  + -1 more
They didn't show up as scheduled. They didn't tell me that they'd phone me 15 minutes before scheduled arrival time & if I didn't answer the phone they wouldn't show up! If that was to be their approach it would have been nice to have been informed of that. I mean a customer could be in the shower or working in the yard or unable to answer the phone (& not even know there had been a phone call) for any number of reasons. Now, because of poor communication & unreliability, I have wasted precious time waiting for a plumber who never arrived. I phoned Keefe to express my disappointment with this flawed business practice. I could help Keefe with a solution, but my business consulting time, like Keefe's plumbing time, is not free!
Description of Work: Drain Unclogging

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Keefe Plumbing & Heating Company Inc
Thank you for the feedback. Our service software tracks our calls. We called at 8:11 AM and again at 8:25 AM to make sure someone was home. Unfortunately we can not risk driving to a service call without confirmation. We have learned through 69 years in the service business that thing come up and sometimes people do not remember to reschedule with their plumber.

Keith R.
01/2019
1.0
plumbing
  + -1 more
I contacted 2 different times for an estimate they never contacted me back...For top rated company this is no way to do business...I guess they don't need new customers...
Description of Work: Replumb of the whole house

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tracy P.
12/2018
3.0
plumbing
  + -1 more
Minor Repairs to 3 Toilets: The plumbing staff are polite and professional. That is where the good stops with Keefe Plumbing. My bill was $356.80. I had cash, but the plumbers did not have change. I offered them $300 cash and for them to bill me for $56.80. They would not bill me. She said I could pay by credit card, but the plumbing staff was able to to that either. I ended up having to drive 30 miles one way to take them my $356.80 payment. While I can attest to the complete professionalism of the 2 plumbers that completed my repairs, I will absolutely never hire Keefe Plumbing again because of the poor customer service of the office staff.
Description of Work: Great Pluming Staff - Poor Customer Service

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

$356.8

Dan M.
06/2018
5.0
plumbing
  + -1 more
The repairs went very well. I can turn the water off completely in the bathrooms now.The work in both bathrooms went fairly quickly. Nice personable plumber.
Description of Work: Shower head was leaking water along with faucet in the main bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virgil S.
04/2018
5.0
plumbing
  + -1 more
Roger responded the same day I called and was right on time. He was very polite and did a great job. He had to cut into the dry wall to reach the faucet and then strapped it down to the stud as it should have been done during construction. The only drawback was the charge included time for him to get back to the shop. That should be part of the overhead for the company and not the customer. Overall it was a great job and I will call them again for plumbing problems.
Description of Work: Shower faucet was not tied down inside the wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Cosette N.
03/2018
5.0
plumbing, wells
  + 0 more
The plumbers who arrived on time quickly determined I had an electrical problem, not a sump pump problem. They found a temporary solution to bring power to my sump pump to keep my basement from being a swimming pool while I go looking for an electrician. I've saved Keefe Plumbing and Heating's number in my phone and will certainly call them again.
Description of Work: Sump pump repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Starr W.
02/2018
5.0
plumbing, septic tank
  + 0 more
They were professional, on time and efficient!!! My expectations were far exceeded!! I will use them every time!
Description of Work: We had a leak and a backed up septic unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Barbara E.
02/2018
5.0
plumbing
  + -1 more
Very well. Scheduled within 22 hours. Arrived on time, made repairs and corrected previous installers mistakes. Would call again.
Description of Work: Under kitchen sink repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer B.
05/2017
5.0
plumbing
  + -1 more
Once again, Keefe Plumbing to the rescue! I called them because my outside faucet was leaking. Not only did they fix that, but on the way out fro. Underneath my house, they noticed a leak on my main water line! The plumber let me know about it and fixed it on the spot! I didn't even know it was there! Great job!!
Description of Work: Outside faucet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer B.
05/2017
5.0
plumbing, water heater repair
  + 0 more
I called that morning and they sent professional plumbers out the same day to install my new water heater. The plumbers were very courteous and professional. They left the area spotless and hauled off my old water heater for me. They included the paperwork to the water heater and a sticker with the company's name and phone number so that years down the road we know who to call! I will definitely use them again!!
Description of Work: Installation of water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard C.
03/2017
5.0
plumbing, water heater repair
  + 0 more
I love that i can trust them enough to send them with no one at home. They went in and took care of my water heater problem and called to let me know it was fixed. They repaired it without trying to sell me a new one, which is huge to me! Chris and Mike are GREAT!! I always recommend Keefe Plumbing for everyones plumbing needs!
Description of Work: Leaking water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon L.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Fantastic. Keefe supplied the new gas water heater and installed it in one afternoon. They came out quickly even though the heater died right before Christmas!!!! Ask for David & Caleb. They are experienced, honest and knowledgeable. They replaced the worn out water heater in one afternoon and even removed the old one. It works perfectly. They helped us deal with the evil Home Warranty company who tried every way in the world to get out of paying for the insured appliance. Experience matters. Honesty matters. I highly recommend Keefe.
Description of Work: Our gas hot water heater died a few days before Christmas. It was important we get it repaired or replaced quickly as we were expecting guests from out of town!! I thought it might be difficult with it being 3 days before Christmas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Harold D.
02/2017
5.0
plumbing
  + -1 more
It was reasonable. They were always reasonable. I got it done. They came on time and it didn't take long. They were very professional, didn't leave a mess. They're dependable.
Description of Work: We have leaks. We had a dishwasher problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel R.
01/2017
5.0
plumbing
  + -1 more
The two plumbers who came were courteous, efficient, and fast. Right on time. Excellent service and excellent prices.
Description of Work: Unclog a problematic drain!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1.25

Kendra C.
01/2017
4.0
plumbing
  + -1 more
Good work, but more expensive than I expected. They charged me for time to install the wrong size disposal, then guy had to leave so he sent for another plumber to come and bring the correct size unit, remove the wrong one and install correct size. I would think he could see that my sink is a deep sink versis regular sink before he installed the wrong one. How is his error my expense? I had to pay for 3.5 hours of labor for what should've been a 2 hour job. The faucet repair was quick and simple and he did a great job with it.
Description of Work: Leaking tub faucet, garbage disposal replacement

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$550

Stephanie S.
11/2016
5.0
plumbing
  + -1 more
We bought the toilet. There turned out after a few weeks to be a problem with it and they rushed right back and fixed it.
Description of Work: They replaced a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephanie S.
11/2016
5.0
plumbing, water heater repair
  + 0 more
It took a while. They are a family company now run by the daughter. We have used them for 30 years. They give us honest opinions. If they don't think what we want they will tell us and work with us to make it right.
Description of Work: I used Keefe Plumbing & Heating to replace water heaters for us. They replaced two within a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Heather H.
10/2016
5.0
plumbing, home remodeling, water delivery
  + 1 more
Our house was built in the 1940's and had the original cast iron and some of the original fixtures. We contract to have them completely remodel the downstairs bathroom. The layout of the original bathroom was awkwardly designed and it did not allow for aging in place. We met with the estimator and the plumbers to design a bathroom that will allow us to stay in this home as we age. They completely gutted the bathroom and replaced all the cast iron pipes and old copper water lines. They installed and completed the drywall and mud process, painted the walls, installed new cabinets, fixtures, accessories and artwork. They also installed a new bathroom door and the hardware. We loved what they did with this bathroom so much that we contracted with them to remodel the upstairs bathroom. The upstairs bathroom is much smaller and had the original cast iron tub and fixtures including the commode, as well as cast iron drain pipes and old copper lines. They came in and gutted this bathroom and installed a tub that is big enough for my 6'2" teens to soak in when they want to take a bath. They completed the drywall and mud process, painted the walls, installed new fixtures, cabinets, accessories and artwork. They also installed a new bathroom door and hardware and a new window treatment. During the demolition of the two bathrooms, the plumbers took steps to keep the debris and dust out of the rest of the house. They hung plastic, lined the hardwood floors with protective paper, carried off their trash and swept up everyday before leaving. When we began to remodel our kitchen, we could only think of one contractor that we would want to use for the plumbing and installation of the new fixtures. While the walls were open, they came and replaced all the cast iron pipes and drains and installed a new dishwasher drain. Once the cabinets had been installed, they came back and installed the new kitchen faucet, an ice-maker line and the dishwasher. They were always on time and kept to the timeline agreed upon at the beginning of each job. We would recommend them to others and will definitely call them for all our future plumbing needs.
Description of Work: We needed to have two complete bathroom remodels and a kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1820 E 23rd St, Chattanooga, TN 37404

http://keefeplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Excavating,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wells and Pumps,
Gas Logs,
Water Coolers

FAQ

Keefe Plumbing & Heating Company Inc is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Keefe Plumbing & Heating Company Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Keefe Plumbing & Heating Company Inc does not offer free project estimates.
No, Keefe Plumbing & Heating Company Inc does not offer eco-friendly accreditations.
No, Keefe Plumbing & Heating Company Inc does not offer a senior discount.
Yes, Keefe Plumbing & Heating Company Inc offers emergency services.
Yes, Keefe Plumbing & Heating Company Inc offers warranties.
Keefe Plumbing & Heating Company Inc offers the following services: Plumbing, water heaters, excavating, bathroom remodeling, sewer & drain cleaning.

Contact information

1820 E 23rd St, Chattanooga, TN 37404

http://keefeplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed