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Glass Doctor of Chattanooga

Glass and Mirrors, Windows, Auto Glass,

About us

Locally owned & operated. Additional DBA - Glass Doctor. Additional contact name - Mike Hailey.

Business highlights

56 years of trusted experience
Emergency Services Offered

Services we offer

Insulated windows, shower & tub enclosures, office glass, door, table tops, mirrors, patio doors, replacement energy efficient windows & auto glass.

Services we don't offer

Window film & tints.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
12%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.5
Showing 1-17 of 17 reviews

Dustin P.
04/2018
5.0
glass repair
  + -1 more
I have used these guys on several properties at different times. Yhey are always very professional and easy to deal with.
Description of Work: Window replacement and repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah C.
06/2017
5.0
glass repair, replacement windows
  + 0 more
The technician was fast and efficient. Will definitely keep them in mind for future needs!
Description of Work: Replacing broken patio door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill B.
11/2016
1.0
replacement windows
  + -1 more
It didn't go at all. I was making an appointment when the girl realized that I lived in Harrison, TN. She said, "We don't service Harrison" and hung up. I was trying to ask if she knew of any company that did service Harrison - Never got the question out. Their website says that they service Hixson, Ooltewah and surrounding areas. Harrison is a surrounding area. They must not need the work...
Description of Work: I needed a double pane window repaired.

Rating CategoryRating out of 5
professionalism
1.0


Donna D.
04/2016
3.0
glass repair
  + -1 more
I asked for an estimate for a simple bathroom mirror. I told them I was in a hurry and needed a quote and work quickly. They assured me they could do that. It took four days to get them to come out and another four days for a quote. I went with some one else. They are expensive and slow.
Description of Work: quote for bathroom mirror

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$300

John H.
04/2016
5.0
glass repair, replacement windows, doors
  + 1 more
unknown
Description of Work: The installers arrived a little early and put the replacement panel in my door in a fast and professional manner. I will definitely use them again if the need arises and also recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Roger F.
10/2014
5.0
glass repair, replacement windows
  + 0 more
Great - very professional
Description of Work: Replaced a brocken window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Robert R.
09/2014
5.0
auto glass, glass repair
  + 0 more
Other than being a couple of hours late due to issues with previous clients (they did call and apologize) they did a great job. Fast and affordable. I'd call them for other window needs.
Description of Work: Replaced cracked windshield on car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$250

James R.
09/2014
5.0
doors, glass repair
  + 0 more
Shower was designed without a door, but water splashed out onto the bathroom floor. We thought the water was a safety issue and wanted to add a door. They measured the opening, constructed and installed the door. It fit well, solved the problem, and was completed in two visits (measuring and then installation)
Description of Work: Installed a glass door on a walk-in shower that did not have a door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

James C.
06/2014
5.0
auto glass
  + -1 more
They were one of the cheapest and also, instead of taking it to them, they came to me to replace the window so we went with them. They were actually in line of price with everybody else. It is a lot more convenient then going there and waiting and you can't drive for an hour while you are waiting for the adhesive to dry. It is a lot more convenient to have them come here and replace it at your house. You have a choice, you can go to their place of business or they will come to you. There was no added cost for having them come.
Description of Work: Glass Doctor is who I think we used. They replaced a car windshield probably about 2 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kyle T.
06/2013
5.0
glass repair, auto glass
  + 0 more
Went great, they showed up a little late but the install took no time at all and they were very professional.
Description of Work: Replaced a shattered back window in my truck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Martha W.
03/2013
5.0
doors, glass repair
  + 0 more
They came out and gave an estimate, then performed the work as promised. The glass had to be ordered due to the size. No problems encountered.
Description of Work: Replaced one side of a patio door where one layer of the thermal pane glass was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Donnie A.
02/2013
5.0
glass repair
  + -1 more
I stopped at their shop on Hixson Pike and was met by two very nice individuals. I explained that I was looking for custom cut glass tops for our newly purchased end tables. They explained their pricing options and used the dimensions that we provided to cut the glass. The said the glass would be ready in two days. We stopped in two days later and the glass was ready with perfectly polished edges and corners. They loaded the glass in my car. The were very pleasant to work with and we would do business with them again...
Description of Work: Looking for Glass Tops for new end tables.
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

Steve R.
01/2013
5.0
auto glass
  + -1 more
I had them come to my office before to repair a crack in another vehicle so I called to get a quote and asked them to come out to my house since my office is no longer open. Was told they did not do the mobile service that far away from their shop. I needed the work done and had used their service before so I agreed to bring the car to them. Originally I was disappointed that they could not come out to my home to repair but after bringing the car to their shop and leaving it with them for the day I was much, much more satisfied with the final outcome. When they came out to my office address previously they did a good job but obviously they could not stay there for an extended period of time because they had other appointments. Due to this time constraint they still did a good job but could not take the time to let repair material set very long before buffing out. I could still tell where the repair was done if I looked hard enough. In this instance when I left the car at their shop they were able to put more time into the repair and let the repair sit a little longer before buffing out and IT CAME OUT AMAZINGLY WELL! I cannot tell where the crack was at all. I would most definitely recommend bringing the car to them and leaving for the day so they can put more time into it and make it look like it never happened. If that is not possible, their "mobile repair" is still very good.
Description of Work: Reparied rock damage to front windshield that left a star-shaped crack. Had used their "mobile service" previously and it was fine but much better if you can bring it to their shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$55

Elizabeth S.
10/2011
3.0
glass repair, replacement windows
  + 0 more
I called for them to give me an estimate on repairing 3 windows. The office person made an appointment for the estimator/owner to come by. I waited for him to come and after an hour I called them. He was busy doing something and could not come (and had forgotten!) I gave him the benefit of the doubt and rescheduled. He came (again 20 minutes late) and looked at the windows. He said that he would call in about 2-3 days with the estimate. He never called so after a week and a half, I called them and the office person could not read his writing for the quote. He would not be in the office for 3-4 more days so she said she would call back with the numbers. She left a message and the quote was high. I will not call back or use them.
Description of Work: An estimate on replacing windows that were fogged and replacing 1 window pane.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Stephen P.
07/2011
5.0
auto glass, doors, glass repair, replacement windows
  + 2 more
Identifed the problem promptly on failed power window and provided help in sourcing the correct part. Appointment was prompt and the work completed exactly as quoted and no problem since. Angelia who makes the appointments was very courteous and helpful. Fully recommended!
Description of Work: Driver side power window on Honda van failed and window dropped into the door. They determined the cause quickly while we waited and then performed a temporary fix until we could get the needed part . They repaired the window which now functions perfectly fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mandie C.
05/2011
5.0
replacement windows
  + -1 more
Assessed missing window pane. Performed work on the spot. Was half the price of similar job I had done by another company two years ago!!
Description of Work: Replaced missing window pane in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Gary S.
10/2008
5.0
glass repair
  + -1 more
Their response is very quick and cheap.
Description of Work: They also cut glass and mirrors for us.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2109 Broad St #3000, Chattanooga, TN 37408

    http://www.glassdoctor.com/chattanooga

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Glass and Mirrors,
    Windows,
    Auto Glass,
    Doors

    FAQ

    Glass Doctor of Chattanooga is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Glass Doctor of Chattanooga accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Glass Doctor of Chattanooga offers free project estimates.
    No, Glass Doctor of Chattanooga does not offer eco-friendly accreditations.
    No, Glass Doctor of Chattanooga does not offer a senior discount.
    Yes, Glass Doctor of Chattanooga offers emergency services.
    Yes, Glass Doctor of Chattanooga offers warranties.
    Glass Doctor of Chattanooga offers the following services: Insulated windows, shower & tub enclosures, office glass, door, table tops, mirrors, patio doors, replacement energy efficient windows & auto glass.
    Window film & tints.

    Contact information

    2109 Broad St #3000, Chattanooga, TN 37408

    http://www.glassdoctor.com/chattanooga

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM