Understanding principals of air handling I feared needing a complete new duct system. Wendell recommended replacing the main truck (larger), enlarge the return and add one branch. Installed 3 ton Bryant 5 speed heat pump with 4.5" deep return filter so I can use high efficiency particulate filters without affecting pressure drop. Works like a champ, comfort level is the best ever. Air speeds are right, pressure differentials are correct just as I desired. By having this new unit installed and adding attic insulation my power usage has dropped 32% minimum, I suspect more. Air filter is very quiet, heat pump is very quiet in fact it is hard to know when the unit is running.
Description of Work: Aging Gibson heat pump was leaking freon and losing efficiency. Had a new split unit both inside and outside parts replaced and duct work revamped to improve efficiency.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Jeremy N.
07/2017
2.0
heating & air conditioning/hvac
+ -1 more
I allowed General Heating and Air Conditioning Co., Inc. to install a new air unit while no one was home with no dispute from them. After they were done I noticed my handgun missing and found out the installer had been arrested two years before for AGGRAVATED BURGLARY (OCCUPIED HABITATION), THEFT OF PROPERTY (OVER $500) THEFT OF PROPERTY (UNDER $500). I asked the owner about it and he blew it off as a misunderstanding. Air works but you may want to be at home when they install it.
Description of Work: Air unit replaced
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$3,500
Joslynn W.
05/2017
2.0
heating & air conditioning/hvac
+ -1 more
Did not correct issue with duct work completely. Sent someone back out and was to return. Showed a month later unannounced to measure for unit cover and have not heard from company yet.
Description of Work: Duct repair, hvac service check
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$485
Emily G.
04/2017
5.0
heating & air conditioning/hvac
+ -1 more
The are excellent and honest, they tell you what is best for you and give you best price for what you need. They give great service.
Description of Work: HVAC Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lind M.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Routine AC maintenance. On time, did work, answered questions, no complaints.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Laura G.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
They did everything to our expectations efficiently, answered all our questions. They actually gave us the idea for zone system which saved us a lot and works very well.
Description of Work: Installed zone heat/air duct work and equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Judy J.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
They did a very good job and they were informative. We have a couple of questions and they came back.
Description of Work: We had used General Heating & Air furnishing for an air conditioning done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Judy J.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
the
Description of Work: Quote on heating and air-conditioning system. Spent time describing options and different systems. Took time to estimate what size unites we needed and benefits of different systems. Gave us time to make a decision that we felt would work the best for us and save money over time. Helped us understand the system so we felt good about our final decision. Work was done on time. They cleaned up after themselves. Good follow up. Came back to explain our new thermostat and answer any questions we had about our new system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
Jeannette L.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
Everybody has always been friendly, and they got my job done. If we had any complaints, they would arrive fast to fix whatever it was. They are the best company I could find. There are probably many air conditioning services around Chattanooga, but this one is by far the best. I would use them again in the future if I need to.
Description of Work: I used General Heating & Air Conditioning to fix a heat pump they had installed about 2 years ago, which was not defected but was just too small to handle our square footage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth B.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
Always, when I've had issues with my older system, they accurately diagnose and fix problem within one afternoon.
Description of Work: Always courteous, and reliable. Get the job done and extend hours to make sure your house is comfortable during peak times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Beth W.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
They have put in several units for me. I am satisfied with them and they do a good job. I spent around $110 on that work. They are punctual and come when they say they will come. They do not make me wait. He is a good, solid person. They are competitive with everybody else. They all charge around the same. They are very professional.
Description of Work: I use General Heating & A/C for heating and air conditioning service and maintenance. The last time I used them was maybe a month ago to repair a unit and replace the Freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Donald M.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
I spent around $300 on that service. I had no problems with them.
Description of Work: I used General Heating & A/C in the fall of last year for heating and air conditioning service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Valerie C.
02/2009
5.0
heating & air conditioning/hvac
+ -1 more
They are reliable, and their response is excellent and I have used them for years.
Description of Work: I use them as needed and I have a maintenance plan with them as well.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
General Heating & Air Conditioning is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
General Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, General Heating & Air Conditioning offers free project estimates.
Yes, General Heating & Air Conditioning offers eco-friendly accreditations.
No, General Heating & Air Conditioning does not offer a senior discount.
Yes, General Heating & Air Conditioning offers emergency services.
No, General Heating & Air Conditioning does not offer warranties.
General Heating & Air Conditioning offers the following services: Heating and cooling repair & maintenance.