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FURNITURE MEDIC

Furniture Refinishing and Repair, Cabinet Refacing and Refinishing, Water & Smoke Damage,

About us

ADDITIONAL ADDRESS: 3839 FOREST HILL IRENE RD, MEMPHIS, TN 38125.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

FURNITURE AND WOOD DAMAGE REPAIR.

Services we don't offer

.

Amenities

Senior Discount

yes, ask for details

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
Showing 1-1 of 1 reviews

Liz B.
05/2011
2.0
furniture repair
  + -1 more
He was on time for pick up. His minimum is $170 and he said he would do all the furniture for that price. He reglued the desk leg on site. My husband noticed that it was crooked that evening. He took the chairs with him and said it would be a few days. I started calling him at a week and couldn't get him for two weeks. When I finally got my chairs back, the crackled chair looked horrible. The repair has glue bulging out of the leg, and the repair is obvious. No touch up. My husband could have done much better. He returned the Haverty's chairs and said he couldn't do anything with them. For the quality of his work, the price was too high. I have used this type service in Birmingham, Alabama, and my furniture was repaired on site. The repairs were so good you couldn't tell where they were. This was not my experience in Chattanooga.
Description of Work: Bombay desk leg re-glued into socket. I have a crackled chair on which the legs are pieced and curved. The bottom of the leg popped. It was reattached and touched up. Two Haverty's parsons chairs were loose. I asked him to tighten them up.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

$170

Response from FURNITURE MEDIC
My minimum is $ 100.00 for on site services. Many items cannot be or are better repaired in the shop. I don't usually do repairs on site from more of a time management perspective than my ability to do the repair. I don't want the customer to have to sit and watch my for hours waiting for glue and/or finish to dry. I also provide a warranty that states if a customer is not satisified with my service I will do it again at no charge. I also explain that some furniture may never be repaired to brand new condition. Sometimes a customers expectations are set to an unubtainable measure. When bad things happen to good furniture I can only do my best . I hope this helps explain my view of this issue.

    Contact information

    3519 VALLEY TRAIL, Chattanooga, TN 37415

    www.furnituremedic.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Cabinet Refacing and Refinishing,
    Water & Smoke Damage,
    Cabinet Making

    FAQ

    FURNITURE MEDIC is currently rated 2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    FURNITURE MEDIC accepts the following forms of payment: Check,MasterCard,Visa
    No, FURNITURE MEDIC does not offer free project estimates.
    Yes, FURNITURE MEDIC offers eco-friendly accreditations.
    No, FURNITURE MEDIC does not offer a senior discount.
    Yes, FURNITURE MEDIC offers emergency services.
    No, FURNITURE MEDIC does not offer warranties.
    FURNITURE MEDIC offers the following services: FURNITURE AND WOOD DAMAGE REPAIR.
    .

    Contact information

    3519 VALLEY TRAIL, Chattanooga, TN 37415

    www.furnituremedic.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed