Fox Moving and Storage of Greater Chattanooga, LLC

On time, super helpful and made sure everything was set up how I wanted at the new place!

Fell through on all things said. No calls for confirmation the day before the move, no call the morning of for confirmation, their quote for moving ended up being double the cost and twice the time. Avoid them unless you like surprise billing, inaccurate information, and hassle. Then when you call them out on it, they are so well versed in complaints, they turn it around on you to act like you are the one that did something wrong. Do better Fox, maybe youd get better reviews and more customers.

these guys were great!!!!!!!!!

Great!

Very professional young men, did exactly what we asked them to do and took very good care of our furniture. The job was done quickly and in the time allotted. The office staff was quite good, very organized in making my appointment ind in follow up. I would use them again.

Good work

Very good

Good crew, professional service.

Only real issue was marking boxes. Were friendly, worked hard and into the late evening Did not damage any furniture. Very happy with project

Very good experience. The 3 gentlemen from Fox were most helpful and did a great job. I would definitely recommend them to others.

I'm a disabled vet so I needed stress free and I got that. I had a last min same week move. I had a 2 bedroom 2nd floor apartment worth of furniture and boxes and needed it move under 20 min away, they were done in under 3 hours, pick up and drop off into a 2 story home. They answered questions and took direction where needed. They were pleasant/ easy to work with and talent about all costs (only their hourly charge applies, but just prorated if it were under the hour marker, i.e 2.75 hours didn't round up to 3 hr, it was 2 hr plus three 15 min charge which came out cheaper and paid only after the full satisfactory move was complete ) . Thank you for helping me move ?

These guys were great! Experienced, capable, and flexible.

The movers were very careful and courteous. Nothing got broken!

They showed up on time. But cost us a lot of money in damages, they destroyed the legs on my new TV stand, shattered a $250 mirror because they said it came unstrapped in the truck. Scratched a gun safe so deep it could not be repaired, scratched and chipped the entire bottom of a bed frame because they could not take 4 screws out to make it fit out of the bedroom. Told them to put the right adjustable bed frame near the bedroom door and went in there and they had not done it, so we ask the gentleman to switch them around and he said he would, so I go back and check to see if it was done and it was not. So again I asked him to do this and he said he would, I asked a third time and he acted like he did not hear me. I understand things happen especially when moving but they don t take any care while moving expenses furniture, they do it as fast as possible, without any care at all. I never write online reviews but HomeAdvisor sent me an email to do so and I feel I got a terrible job for a lot of money.

Excellent service , fast and professional

Friendly and courteous and hard workers

Everything is good about Fox movers. The only thing that went awry were the actual movers. They did not have an inventory list and did not pack my TVs like I had requested when I signed the firm estimate.

I have used Fox Moving 3 times in one year. I have never had a complaint.

Very professional and courteous.

Overall everyone with Fox Moving and Storage of East Tennessee were very friendly and professional. I had a curio cabinet moved from one location in Knoxville across town to another location in Knoxville. Although it wasn't a large move they still treated me as a very valuable customer.

they did a good job, price was fair.

Used this company a couple of years ago, and they did well. Went with them again for a bigger move and the quality was not as good. Scratches on the furniture, used couch cushions for packing pads and still waiting for the bed frame.

Fox Moving and Storage is one of the shadiest and dishonest companies I have ever had the unfortunate experience of dealing with. First, Donna in their office asked for an inventory of our belongings. She said a quote from another company would work. We provided a quote from another company and she said they were going to use that. She updated our quote to included an *inventory* charge but when she did that, she reduced the amount of weight by several thousand pounds which in turn cost us hundreds in overages. Second, we asked for the extra 10k worth of insurance coverage because we have a lot of high-end furniture. The movers refused to wrap over 10k worth of aluminum outdoor furniture. Almost all of this furniture was chipped, scratched, or scraped, right down the aluminum. When we went to file the claim, they said we opted out of it by accepting their crappy basic coverage which their lead guy Yoniel said was included no matter what and we would be covered by both. He flat out lied, by accepting their basic coverage we are not covered by the higher insurance. Third, they gouged our brand new wooden floor in our brand new house. This gouge was huge and went across 3 Fourth, they left a bunch of indoor shelves outside on our back porch, these are too heavy for my wife and I to lift by ourselves, we did not realize they did not bring them inside until they had left. This was very sloppy and lazy because it is obvious these belong inside. Lastly, while most of the crew was very nice, there were some disgruntled movers who purposely put boxes wherever they wanted or just flat out did not unwrap furniture when delivered. This was minor compared to the first three issues but still annoying.

The guys did well. Unloaded a 26 ft U-Haul in 2 hours. Showed extra care to special items . Thanks, Fox