We have over 13,000 satisfied customers and many that use us time and time again. In our bussiness word of mouth is 80% of our advertisment and we do the job right the first time. All estimates are free and in a timly mannor. We look foward to your bussiness.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
We do flood and fire restorations, carpentry, painting, roofing, flooring, pressure washing and window cleaning formerly wonder window washers with 25 years exp. as a state licensed home improvement contractor. 24 hour a day 7 days a week.
Did excellent work on door to crawl space and repair of hole in floor. Completed some gutter repair and advised needed additional work (We called in professional gutter installer to complete). and was SUPPOSED to have cleaned gutters. When final home inspection was done just before closing, inspector advised gutters had NOT BEEN CLEANED. I checked other work but had no way to inspect gutters without climbing on ladder. Inspector said gutters had NOT been cleaned. We were short on time to meet closing deadline so we paid an ADDITIONAL $250 to buyer at closing table for gutter cleaning. I did not have time to re-contact Disaster Master/Bucky on this since we were up against closing deadline. To be fair, I did not have time to see if they wanted to re-do work (though I don't think this should have been needed) We did close on sale of home and no longer live at this location.
Description of Work: was supposed to clean gutters and do light repair of gutters. repaired door to crawl space. hole underneath flooring beside pipes re home sale inspection report notations.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Luann E.
05/2013
5.0
garage builders
+ -1 more
Mr. Bruce was very prompt, courteous and professional. His team of workers were very pleasant, prompt and fun to talk too. From start to finish the work was performed with attention to detail and everyone was very good about answering any questions we had during the process. The work was completed in a very timely manner. I will definitely use Disaster Master's services again. I plan on having Mr. Bruce give me an estimate for vinyl replacement windows in the very near future.
Description of Work: 10x12 treated deck with roof, new metal fascia & vinyl soffit, repair wood siding (water damage), new gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Michael M.
04/2013
5.0
flooring contractor
+ -1 more
A great experience from start to finish! The materials were ordered and delivered to the house on Thursday. The installers arrived Friday morning and were finished by 3:30 that afternoon. The installers did a great job and were very professional. I and my son moved a large portion of our furniture although it was in the contract for the installers to move it. We did this mainly due to stereo and computer equipment that would be difficult without prior installation knowledge. The installers thanked me for removing as much as I could because it helped speed up the installation. Bucky and his crew did a wonderful job and I most defiantly would recommend them.
Description of Work: I had my home painted by Jimmy Bidwell, who did a great job. I asked him if he knew of anyone who installed laminate flooring. He recommended Disaster Master. "Bucky' Bruce came out and measured and quickly gave us a estimate. He agreed to remove and dispose of our old carpeting, move furniture, and install the need laminate. He made several trips to the house with different flooring samples until we found our choice. We wanted laminate installed in three rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Suzanne K.
11/2012
1.0
garage builders, woodworking, house painters, gutter repair
+ 2 more
see above- I was very dissapointed UPDATED DECEMBER 21, 2012: poorly
Description of Work: I did not spend any money because Mr Bruce kept putting me off week after week telling me he would come on a particular date and time , then not following through, so after this happening for four promised start dates of work for which I cleared my schedule to be present, I decided to look elsewhere . This happened with the date and time for the estimate, but he gave me a long explanation and apology so I gave him a second chance. I will say his responsiveness to calls and e-mails was better before I selected him to do the job, but got markedly worse afterwords. I would say if any one considers him for work, do not expect much in the a way of customer service. I have no idea what his work is like. UPDATED DECEMBER 21, 2012: I really didn't expect him to be truthful in his response but I would like to correct some glaring lies- I called Sherwin Williiams about the paint as the weather was very cold- they told me as long as the painting stopped about 3 in the afternoon it should be alright but make sure that happened as problems with the paint would not show up right away. I relayed that information to Mr Bucky. He voiced no objection at the time. Also- I never asked him to come back after the initial appt, he told me twice HE thought he needed to come out with his carpenter but then never did. I did not ignore any of his phone calls but he did fail to respond to some of mine so I found he responded better to e-mail. I did tell him when I finally called it quits with him that I was going to contact the BBB and also that I would write a report on Angie's list - it was just courtesy to tell him. He was the cheapest and he himself told me not to go with the cheapest so yes I did get another estimate!!it is very difficult to find workers who are professional and reliable...maybe because I am a single woman they think they can treat me any old way and then point fingers at me when I object .I do not want any one working on my house who is not reliable and professional but I think some people sadly just put up with it. .
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Disaster Master
The Members never spent any money because i never asked her for a deposit. She is correct i was late for my estimate but i called and explained why, she lives in south pittsburg and i was trying to arrange my schedule to accommodate hers the next appolntment i was on time and spent about an hour going over her roof and repairs. Then i sent her my estimate and she said she would be in touch with me she was waiting on another estimate, I called her a week later and she was still waiting on another bid. Two weeks after that she emailed me and wanted me to come back to south pittsburg and go over what was going to be done, I told her me and my lead carpenter would show up on thursday and would goover things and would begin work. Thursday came and she called me and said she called sherwin williams and they told her not to paint below 35℃ and to stop painting 7 hours befour dark. I've been in bussiness for 25yrs. With over 10,000 happy customers. I sent the member an email because she never answers her phone or returns calls, telling her i was not interested in doing the work and wished her luck on finding a new contractor she said she has had several at her house now this may be the reaso she can't get her work done also if she knows so much about painting and wants it as cheap as possible maybe she should do it herself, she probably has negitive ads all over Angies list. The old saying goes you can please most of the people most of the time but you can't please all the people all the time. My bussiness is very important to me and all my customers are very important as well word of mouth is 80% of my bussiness and i have hundreds of customers that would highly reccomend me. Thank you Bucky Bruce if any one has any questions please call me at 423-320-1542
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Garage and Shed Building,
Exterior Painting,
Finished Carpentry and Woodworking,
Gutters,
Flooring Sales and Installation,
Basement Remodeling,
Foundation Repair,
Roof Cleaning,
Interior Painting,
Kitchen and Bath Remodeling,
Pressure Washing,
Window Cleaning
FAQ
Disaster Master is currently rated 4.1 overall out of 5.
Disaster Master accepts the following forms of payment: Check
No, Disaster Master does not offer eco-friendly accreditations.
No, Disaster Master does not offer a senior discount.
Yes, Disaster Master offers emergency services.
Yes, Disaster Master offers warranties.
Disaster Master offers the following services: We do flood and fire restorations, carpentry, painting, roofing, flooring, pressure washing and window cleaning formerly wonder window washers with 25 years exp. as a state licensed home improvement contractor. 24 hour a day 7 days a week.