Direct Flooring

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Direct Flooring is proud to serve the Chattanooga and surrounding areas since 2004. We are a family-owned business with over "375" Five-Star Google Reviews. Our goal is to offer the highest level of customer service to every customer. We Specialize in sales and installation of Carpet, Sheet Vinyl, Hardwood, Tile and Luxury Vinyl (LVP) Flooring. We have the BEST prices and largest selection in our area, and we offer In-home Samples on all our products! We are the only group to offer "Same-Day Estimates / Next-Day Installations" to help you get your job completed on time! All of our installation work is guaranteed and fully insured. Direct Flooring has been awarded multiple service awards in the Carpet & Flooring Industry, including: Expertise.com (A+ rating), Facebook (5.0 rating), BBB (A+ rating) and Google (5.0 rating), and Angi.com (5.0) Contact us TODAY to turn your home-improvement project into reality! Best Regards, The Direct Flooring Team

Business highlights

21 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Sales and Installations of: - Carpet - Vinyl - Hardwood - Tile - Luxury Vinyl Plank (LVP) Flooring

Services we don't offer

Floor epoxy coatings.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 25 reviews

Avery Engineered Floors J.
11/2024
5.0
hardwood floor, carpet installation, flooring contractor
  + 1 more
They do an outstanding job in all needs for flooring! Give them a shout and you will NOT be disappointed!
Description of Work: Hardwood Flooring Sales/Installation/Refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel B.
11/2024
5.0
flooring contractor
  + -1 more
Direct flooring was a pleasure to do business with and would recommend to anyone needing flooring needs. Sales and service was a great experience. Installation was on time and efficient.
Description of Work: Hardwood Flooring Sales/Installation/Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Jason A.
11/2024
5.0
hardwood floor
  + -1 more
The team at direct flooring are the best! You will be completely satisfied from start to finish.
Description of Work: Hardwood Flooring Sales/Installation/Refinishing
Rating CategoryRating out of 5
Yes, I recommend this pro

Whitney E.
04/2024
4.0
hardwood floor
  + -1 more
Some miscommunication with dates but that is partially my fault, they made a great effort to still get my install completed in the time frame I requested. The install itself, overall is good, on the refinishing section there is a lot of missed fill work (lots of nails visible), an obvious drop/drip of stain that wasn't smoothed out, and the installers were not very selective with the boards they used and installed so there are a lot of pieces with bug drill holes that could have not been used as I had ordered extra material.
Description of Work: purchased the wood flooring material somewhere else, needed that installed, and needed existing wood floors resurfaced

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Chris K.
12/2023
5.0
flooring contractor
  + -1 more
Direct Flooring is the best company in town to help with your flooring needs. The sales staff are very friendly and all they care about is making customers happy with there investment. They did a great job and cleaned up on our lvp / Flooring project!!! 1 million star review. They went above and beyond my expectations.
Description of Work: Installed flooring and sold flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Grace B.
12/2023
5.0
ceramic tile
  + -1 more
They were able to get a team out fast and do all the work from opening up the wall to locate and repair the leak that caused the damage to the floor to repairing the drywall after. And of course they fixed the subfloor and the new tile looks amazing!
Description of Work: Ceramic Tile and floor repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Derek H.
12/2023
5.0
flooring contractor
  + -1 more
Jordan and his family were a pleasure to work with. Would love to work with them again in the future!
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Gina Shovan S.
12/2023
5.0
flooring contractor
  + -1 more
Wonderful group of people: helpful, knowledgeable, and efficient. Jordan is on top of it so that our project moved along smoothly. He had great recommendations and understood what we were trying to accomplish. We've gone to The Direct Flooring a few times now for our rentals and will for future floor projects too. They have great prices and are fast at their job. Recommended especially for rental property owners that need reliable, fast, honest, good work.
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Bruce L.
12/2023
5.0
flooring contractor
  + -1 more
Did good job
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Allen L.
12/2023
5.0
flooring contractor, hardwood floor
  + 0 more
The quality of work was great the installers was professional and did a wonderful job. I would highly recommend Direct Flooring for any Flooring job. They also installed carpet for my company and everything looked great. Thanks Mr.Jorden for your hard work and dedication that you put in your company , it shows in the employees and the quality of work , I'm glade I choose Direct Flooring, and will continue to use them in the future Merry Christmas and a Happy New Year.
Description of Work: Flooring Lvp Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Josh B.
12/2023
5.0
flooring contractor
  + -1 more
Direct Flooring has the best LVP in town. Without a doubt they have the best prices, service, and quality. I’ve ordered over 60,000 Sq ft from them this past year and couldn’t be happier. Jordan Parker is the best sales rep and will take care of you 24/7/365! The flooring is by far the best option not just in the city but the entire southeast!
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Rachel T.
12/2023
5.0
carpet installation
  + -1 more
Very prompt to get the job finished. They did an excellent job and didn’t leave any messes behind.
Description of Work: Carpet Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt H.
12/2023
5.0
flooring contractor, carpet installation, hardwood floor
  + 1 more
Great service and communication
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Ceaira R.
12/2022
5.0
flooring contractor
  + -1 more
The guys arrived in a timely fashion and got right to work. What I liked the most is that they cleaned up after themselves no mess left behind. Someone from the store was in contact with me the entire time and was able to answer all my questions. I requested a quote and picked out my material at 5 pm these guys were at my house the next day at 10 am. If you need a job done quickly, professionally, and durable these are they guys to choose.
Description of Work: Bathroom floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Daniel B.
12/2022
5.0
carpet installation
  + -1 more
Direct flooring was a pleasure to do business with. Very prompt and courteous service. Arrived on time and did great installation. Would use again
Description of Work: Carpet Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Lynne C.
12/2022
5.0
flooring contractor
  + -1 more
The prices and service were great. Real personal service, much appreciated
Description of Work: LVP Flooring in a rental apartment.
Rating CategoryRating out of 5
Yes, I recommend this pro

wayne D.
12/2022
5.0
flooring contractor
  + -1 more
I’ve done business with Mr. Parker for years now, because he is a man of integrity, and cares about his customer. Big box quality, with small town competent, and friendly service.
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Geoff R.
12/2022
5.0
carpet installation, flooring contractor
  + 0 more
Jordan Parker is always amazing I have used him for probably 15 years or more he is always on time and does exactly what he says he’s going to do I wish everybody was a true professional like this company I highly recommend them. Geoff Ramsey
Description of Work: Carpet Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Bob M.
12/2022
5.0
carpet installation
  + -1 more
I’ve used Jordan multiple times over the years, and I couldn’t be happier with the results. He is incredibly responsive, and his installation crew is second to none. Highly recommend!
Description of Work: Carpet Sales/Installation/Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Drew P.
12/2022
5.0
hardwood floor, remodeling
  + 0 more
The direct flooring team showed up same day for my estimate on LVP floor installation. Next day installation. The LVP looks fantastic in my home.
Description of Work: LVP Flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Darrian P.
12/2022
5.0
flooring contractor
  + -1 more
Jordan and team are the epitome of professionalism.
Description of Work: Flooring Sales/Installation/Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

florina P.
12/2022
5.0
carpet installation, flooring contractor
  + 0 more
The carpets came out perfectly. Jordan was great to work with!
Description of Work: Wall to wall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
12/2022
5.0
flooring contractor
  + -1 more
Wonderful. Good work for a fair price
Description of Work: Luxury Vinyl Flooring & Installation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Michael S.
12/2022
5.0
flooring contractor
  + -1 more
Wonderfully
Description of Work: LVP Flooring & Installation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin T.
06/2014
5.0
flooring contractor
  + -1 more
I would highly recommend Parker's Direct Flooring to anyone. Here?s why: - They worked with us on getting the right product for our family (trend, wear, softness, durability, etc.). - They have good pricing for all aspects (removal, install, pad, and carpet). - They were extremely flexible with our schedules - they even allowed us to postpon when we called at the last minute - and then fit us back in to meet our timeline. - Jordan Parker also provides great customer service, and he is a genuinely nice guy with a good crew.
Description of Work: They removed the old carpet, tightened the floor boards, installed the pad, installed the new carpet, and cleaned up on the way out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

    Contact information

    5013 Rossville Boulevard, Chattanooga, TN 37407

    http://www.directflooringchatt.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    26-0470247
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    General Remodeling

    FAQ

    Direct Flooring is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    Direct Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Direct Flooring offers free project estimates.
    No, Direct Flooring does not offer eco-friendly accreditations.
    No, Direct Flooring does not offer a senior discount.
    Yes, Direct Flooring offers emergency services.
    Yes, Direct Flooring offers warranties.
    Direct Flooring offers the following services: Sales and Installations of: - Carpet - Vinyl - Hardwood - Tile - Luxury Vinyl Plank (LVP) Flooring
    Floor epoxy coatings.

    Contact information

    5013 Rossville Boulevard, Chattanooga, TN 37407

    http://www.directflooringchatt.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM